1st Perfume

1st Perfume
 
Average Rating: 4.24/5.0 store rating
Customer Service 3
On-Time Delivery 4
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good website, good service

by 1stperfume Shopper, December 10, 2013
good website, good service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

GUCCI ENOY WAS HALF FULL IN BOTTLE,BORA...

by 1stperfume Shopper, June 12, 2013
GUCCI ENOY WAS HALF FULL IN BOTTLE,BORA BORA WAS SMALLER THEN EXPECTED & CLINIQUE.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

the worst part... and i want this...

by 1stperfume Shopper, May 12, 2013
the worst part... and i want this corrected ....is that I was offered $100 to complete a survey... which i did... even that was misleading b/c it was for magazines, which was not told in the beginning, which would cost me $2 per order ( opportunities for 4 different publications) but I was not able to complete THAT portion of the segment. Real nice. So I took a lot of time to fill out (2) surveys now, which I would have done anyway, but you offered me something and I got nothing from BIZ RATE. THEY SHOULD FIX THIS... How does that get corrected????

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Don't know if I'd buy from...

by 1stperfume Shopper, April 19, 2013
Don't know if I'd buy from them again. Seemed like it may have been a "used" product.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The perfume I purchased (Anais Anais)...

by 1stperfume Shopper, March 5, 2013
The perfume I purchased (Anais Anais) didn't come in a box and it smelled like it was going bad - like it was old or wasn't kept at the right tempature. It just didn't smell like the perfume I've worn for the last 20 years. So, I would not purchase from this merchant again.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Everything was perfect.

by 1stperfume Shopper, February 12, 2013
Everything was perfect.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

outstanding service...I recoment it to...

by 1stperfume Shopper, November 12, 2012
outstanding service...I recoment it to all my friends

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was quite surprised at how fast I...

by 1stperfume Shopper, July 18, 2012
I was quite surprised at how fast I received my product. Very happy with the whole experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered Hollywood perfume and was...

by 1stperfume Shopper, June 17, 2012
I ordered Hollywood perfume and was informed it was out of stock. This is the second time this has happened.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Really bad experience.

by sadcostumer, June 16, 2012
I ordered an open box Angel perfume ($96 with shipping). the bottle was not closed correctly and all the bubble wrap was wet when I got it. I opened the bottle to try it an the cap broke. I contacted the costumer service and they told me that they can not do anything because "it was inspected before they send it". If it was inspected why it was leaking?
Bad costumer service and bad quality on perfume bottle. Also it took 2 weeks to get the response from costumer service.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

The product was showing as available...

by 1stperfume Shopper, March 5, 2012
The product was showing as available and suddenly I received an email stating that the product was out of stock. It was a birthday gift for my 90 year old mother and now I am left trying to find a replacement gift. If the payment was made in good faith, why wasn't the web site maintained to reflect what was available for shipment?

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

always wonderful

by 1stperfume Shopper, February 1, 2012
always wonderful

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This order seemed to take longer than...

by 1stperfume Shopper, January 11, 2012
This order seemed to take longer than usual to reach me from NYC to Mass. via UPS. According to tracking it was supposed to be at my home on Jan.6. It never arrived until Jan.9 causing me some concern that the order might be lost.I did not relish the thought that I might have to make a lot of phone calls, talk to a lot of machines, and in general, go through a lot of red tape to retrieve my package. Have dealt with both 1st perfume and UPS many times in the past and have never had this sort of problem. I hope this isn't a sign of what to expect with future orders.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent

by 1stperfume Shopper, December 12, 2011
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

GREAT

by 1stperfume Shopper, December 11, 2011
GREAT

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great job i will continuo shop with...

by 1stperfume Shopper, December 7, 2011
great job i will continuo shop with your people again thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have not received the package and...

by 1stperfume Shopper, November 30, 2011
I have not received the package and there is no tracking number or order status on my "order status" page from the company.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Had no problem and yes I would shop at...

by 1stperfume Shopper, November 13, 2011
Had no problem and yes I would shop at 1st Perfume

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Perfume was ordered and I was advised...

by 1stperfume Shopper, October 25, 2011
Perfume was ordered and I was advised it was processing. A few days later I received an email saying the product was not in stock and I was issued a refund thhrough paypal.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I found my favorite perfume

by 1stperfume Shopper, October 9, 2011
I found my favorite perfume

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I purchased the two Items named above,...

by 1stperfume Shopper, September 26, 2011
I purchased the two Items named above, and after several days I received a message saying that the second Item was not in stock. I paid for the shipping $6.95 considering the 2 Items, now I am going to receive 1 Item??? I don't know if I am going to continue purchasing from you. I have several Items to purchase in mind however I don't know if you are going to comply with the order. How can you solve this situatiion? Thank you Walter Rossel

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I submitted the order 9-5, got one...

by 1stperfume Shopper, September 13, 2011
I submitted the order 9-5, got one email saying to track your order go to the link, every time I went to the link everything was there about my ordering the order but there was no tracking number that field was blank, I tried to go to ups site, but it required a tracking number, which I do not have. I emailed the perfume Co. today in the am and am waiting for a response.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

My order was cancelled by the company....

by 1stperfume Shopper, September 10, 2011
My order was cancelled by the company. While the notification and return of payment was well handled, I was never told why this happened.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

as expected! No hassles, no alibis, on...

by 1stperfume Shopper, August 24, 2011
as expected! No hassles, no alibis, on time, as advertised - as usual, I am pleased!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

HORRIBLE. WILL NEVER USE AGAIN. PRODUCT APPEARED WATERED-DOWN.

by afemgem, August 15, 2011
HORRIBLE!  DO NOT USE!!!  First, I did not receive what I ordered.  I received two of the lesser value items and was charge at the higher value item price.  Also, and more importantly, I believe the products were tampered with.  I have purchased these two items (a lotion and a body shampoo) from Nordstrom and I know what they should be like.  The lotion was like water and spilled out into my hand.  Completely unusable.  The body shampoo had no perfume smell.  I tried contacting the company on numerous occasions via the email they have on their website...no answer. I could not reach them through any of the means listed on their website either.  I will never use this company again and will be working with my credit card company to cancel payment.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
 

I would definitely order again.

by 1stperfume Shopper, August 7, 2011
I would definitely order again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

has orderd many times this is the...

by 1stperfume Shopper, July 12, 2011
has orderd many times this is the first time hasn,t got my order on . still wating on my orderd. made vthe order on7-3-1-11

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience and product. Shipping...

by 1stperfume Shopper, July 10, 2011
Great experience and product. Shipping was fast.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The order was shipped very promptly,...

by 1stperfume Shopper, June 19, 2011
The order was shipped very promptly, and as a result, I received the merchandise faster than expected. I was unhappy with the website in that it indicated free shipping on orders over $100.00, which was my initial intention, but in trying to process the order at their website, the shipping charges were not removed. Consequently, I reduced the size of the order that I placed with 1st perfume. I have ordered merchandise from 1st Perfume in the past, and have always been happy with the products I've received. I will very likely order from them again in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Apparently there was a problem with the...

by 1stperfume Shopper, June 12, 2011
Apparently there was a problem with the website - I need to call them, which I haven't done yet.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Straight forward

by 1stperfume Shopper, June 1, 2011
Straight forward

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great price for this product, quick...

by 1stperfume Shopper, May 26, 2011
Great price for this product, quick transaction online and very quick receipt of it.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

everything was good - wish they would...

by 1stperfume Shopper, May 23, 2011
everything was good - wish they would have had both products in stock, they did not - so that cost me more in shipping - would have been free, if I could have gotten both perfumes/cologns's that I wanted. Too bad they don't have a wait list or something.

  I would shop here again
Overall Rating: 4/5.0 store rating
 
***HORRIBLE CUSTOMER SERVICE!*** SECOND and LAST BAD EXPERIENCE! ***They baited and switched on 05/13/2011 by advertising on their website  "FREE" shipping on orders over $100.00 (as they had for years), and then   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

I was charged for shipping although my...

by 1stperfume Shopper, May 17, 2011
I was charged for shipping although my order was over the $100 minimum for Free Shipping. Only one of the two products I ordered have been delivered.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Very fast shipment and just as...

by 1stperfume Shopper, May 3, 2011
Very fast shipment and just as advertized and perfect condition when received.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always a pleasure to shop at this...

by 1stperfume Shopper, April 29, 2011
Always a pleasure to shop at this Merchant's site.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The lotion's consistancey and...

by 1stperfume Shopper, April 27, 2011
The lotion's consistancey and smell were not as it should have been. I e-mailed the company of my disappointment and directions on how to send product back to them. They have not responsed.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I only dislike the high postage. It...

by 1stperfume Shopper, April 26, 2011
I only dislike the high postage. It could of been shipped by mail and not UPS which would of been cheaper postage

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The Lowest Price Available...

by 1stperfume Shopper, April 22, 2011
The Lowest Price Available Anywhere..Great Perry Ellis Scent. Timothy

  I would shop here again
Overall Rating: 5/5.0 store rating

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