Securemart.com

Delivery was much faster than expected: 1 day to CT, using regular ground shipping. Item was in perfect condition, as described; price was the lowest online by far. Customer service responded very promptly to an email I sent before placing the order.

 I would shop here again

I ordered 4 color laser toner cartridges on a Tuesday afternoon, all shipped on Wednesday; because of shipping from different warehouses they arrived on three different days: the next Thursday, Friday and Monday. For ground shipping, I thought it was fast. There is tracking of the order on their website. Their policy of having all deliveries signed for is the only inconvenience with ordering from them. I was prepared for it because I had read the earlier reviews. I am completely satisfied.

 I would shop here again

Didn't receive order for 1 week. Emailed to ask why. "Jaz" told me system didn't recognize part of my address. He claimed to have left Voicemail, but never received. Securemart did not offer to correct problem, did not apologize, did not do anything except say that my order was cancelled and I had to reenter it. Went to another merchant (Buy.com)and saved $45 off $240 item using online rebates, praise God! Unprofessional, not courteous, not diligent.

 I would not shop here again

I ordered a ARIA computer case from these people. It arrived in about 7days. The website states that they have a 25 day return policy on new products. I called them and wanted to return the case because I didn't feel it would allow the air flow I wanted in a case. I had the case for about 2 weeks and they would not take it back because there was nothing wrong with the item!?! I could have lied and said that the box was not opened but I didn't So much for rewarding those that do not chose to lie. Beware! They do not have a 25 day return policy unless something is wrong!

 I would not shop here again

Great price. TERRIBLE service. You're gambling if you buy from them--if the product works you'll save a few bucks. If the product doesn't they WILL NOT help you. I was told that is was not their product and that they were not liable for it.

 I would not shop here again

Don't waste your time looking at this store if you're US Military serving your country overseas. They don't want to know you and won't ship merchandise to you.

It amazes me how many stores are prepared to reject customers out of hand because they're at APO addresses. We tell other consumers when we're upset with a company and sooner or later, we'll be back in the US - and we'll probably remember those stores which gave us a hard time.

It must be nice to have so many customers you can just turn people away.

 I would not shop here again

Shopping at Securemart.com was easy and the price was great. My order arrived within 3 days and was easy to track. I'm very satisfied with my new monitor and would definitely consider shopping here again!

 I would shop here again

poor, very, very poor.
The item I chose was sent to me with a two-week delay.
I am very angry and disappointed.
I called securemart.com several times and they had always an excuse for the delay.
They were promising me a fast shipment but they regularly failed to maintain their promise.

 I would not shop here again

The only concern was that the box was OPEN. Don't know if the carrier opened it then put it in a plastic bag or it was shipped like that. Contents in the box seemed to be OK

 I would shop here again

Site was easy to manuver, I received prompt reply for confirmation, and the product arrived one day earlier than the estimate I was given.

 I would shop here again

Called 3 three separate times(days)to verify credit card payment had gone through after ordering. Was told Items shipped so payment went OK. Item's were received. 2 Months later they called telling me that payment had NOT gone through and the Customer Service Manager treated me like a deadbeat in following e-mails while I was checking my bills to find out what happened.
No More for me thanks.

 I would not shop here again

Securemart has sold us several printer and copiers in the past. We had some problems on this deal but it was an inventory problem over at Canon USA. Customer care though was polight and always anwed phone withing 45 seconds, or serveral rings.

 I would shop here again

Website was easy to navigate, smooth checkout, received email confirmation with tracking number quickly. Ordered on Friday, received Tuesday in excellent condition. Smooth, prompt, hassle free, excellent pricing. Will shop here again.

 I would shop here again

I am a first time user of this site. everything went just fine. delivery on time correct billing.

 I would shop here again

well the ad advertised a xsasy radon 9600xt with 256mb ram graphics card for my PC , I recieved a radon 9600 NON xt !board with 256mb ram was very dissapointed but the card is still a ok price (not a great deal like I thought, better then comp usa or best buy though )and works much better then my FX 5200 card . I would send it back, but the last time I did that it became a legal issue (with another PC company) and took 6 months to resolve. let the buyer beware on this one .

 I would not shop here again

They did a good job, prompt,efficient and friendly. A very pleasant experience. Thank You

 I would shop here again

FED-Ex Ground shipping was disappointing. product was out for delivery friday morning, and didn't receive a notice at home until monday. also called on friday, and asked fed-ex to hold at the regional center for pickup, package wasn't there 'til tuesday night.

 I would shop here again

monitor came the next day,workes pertict, no complantes

 I would shop here again

Excellent, good buy, very competative pricing . Did a lot of comparative shopping lots of selections and good quality name brand items. I was very happy with my purchases.

 I would shop here again

Excelletn service; product was noted as in-stock (and it was). Shipping was completed within 24hrs. and a tracking number was sent by email when the item was shipped.

 I would shop here again

I ordered a Viewsonic monitor - Placed order on line Dec 31st and received the monitor on Tuesday Jan 4th a day earlier than scheduled. The price was the best I found. I chose Securemart because they were in CA and I wanted quick delivery. Called customer service to verify stock status and was treated professionally, friendly and quickly. Was very satisfied with all aspects of purchase and will shop there again. Will do review on monitor once have it up and running.

 I would shop here again

I ordered a ATI Radeon X600Pro PCIE16 256MB DDR Video card on 01/01/2005. It was listed as IN STOCK. The Order Status was Received 01/01/2005 15:12 and being processed. Seven days later I checked the order status, there was NO change in the information. The site lists 24/48 hour Response time. Another two days pass and I check again. Still NO change in status so I call them at MY expense, they have NO toll free number. They inform me now that the product is out of stock. I'll give them a few more days to make good on their promise to deliver or I'll cancel the order. It depends on them.
I am very unhappy with the run around I have been getting. I do thousands of dollars worth of online computer shopping for computer components and this is the 1st time I have had such a terrible experience. If they don't come through on their promises soon I'll go back to my tried and true suppliers.
Jweit

 I would not shop here again

Discovered the printer I wanted by doing research in several places, then looked for best price and reliability of the merchant. Got both with Securemart.com. Very pleased with the purchase and the product. Thanks.

 I would shop here again

Worked the way its supposed to. I ordered and they delivered. Good work!

 I would shop here again

I was very pleased with the experience. I received my purchase on time for Christmas eve.

 I would shop here again

I purchased this printer online the 14th of December. The tracking status never changed from 'processing'. On the 23rd I received an email telling me that my order has been canceled due to lack of inventory. There was no back ordering or anything, I was basically hung out to dry without a gift to give (was a Christmas present). I have not heard back from them since.

 I would not shop here again

I ordered a canon printer from Securemart but never received an email confirmation from Securemart. I sent 2 email requests to customer service with a copy of my email purchase receipt to confirm whether or not they had received the order or had sent the printer, without success (No response of any kind). Do not deal with this company.

 I would not shop here again

Very good shopping experience.Web site set up well

 I would shop here again

NO TOLL FREE PHONE # SHOWN ON WEBSITE. THEY DUPLICATED MY ORDER AND SENT 2 HARD DRIVES. AN EMAIL, SENT A FEW MINUTES AFTER THE INTERNET ORDER WAS PLACED, SEEKING TO CANCEL THE DUPLICATE ORDER NUMBER WAS IGNORED. TWO MORE EMAILS WERE IGNORED. WHEN THE 2 HARD DRIVES ARRIVED, I ACCEPTED ONE AND REFUSED THE OTHER ONE. SENT ANOTHER EMAIL - IGNORED. FINALLY HAD TO HAVE MY CREDIT CARD ISSUER TAKE BACK THE CHARGE FOR ONE OF THE DRIVES. NEVER DID GET AN ANSWER TO ANY OF MY EMAILS. BAD NEWS - AVOID AT ALL COST.

 I would not shop here again

I ordered an item on the 3rd of December. When I ordered it I checked to make sure it was in stock. It was. I assumed that I would have it in time for Christmas. The blurb on the site said it would ship in 3 to 5 days with some time for processing.   Read full review...

 I would not shop here again

Bought digital camera good price fair shipping cost
Securemart sent camera and notified me. Camera did not show up the day UPS said it would. Called UPS said they delivered to my house and left at front door I was home ,
no camera. 3 days later a neighbor 1 1/2 miles up the road brought me my camera They were on vacation just got home.
I'll stick with Fedex from now on. Securemart does say on their website that signature is required for all orders, why was my 400.00 camera left on somebodies front porch for 3 days

 I would shop here again

Ordered a two xmas presents on 11/17/04 and told that I would receive shipping confirmation in 24-48 hours. Waited until 11/28/04 to send an email for status. Finally on 12/2/04 I called and talked to a customer service rep to check status and was told that my order had been cancelled due to being out of stock and that they had been "too busy" to let me know.

 I would not shop here again

The online experience was informative,easy to understand and had one of the best pricing of all merchants I saw.I would recommend securemart.com highly This is what gets me to buy. Thank You for your dedication to consumer confidence!

 I would shop here again

This was the first time on their site. It was a rebated product and they messed up the pricing, they went as far as calling me to verify address & verify my bank #, to turn around and cancel the order and they were not real pleasant about it.

 I would not shop here again

I ordered z-5500 logitech speakers at midnight of Thursday. I got it on Wednesday. It's great. Everything is in a good condition. The service is good. If they have a shipping on Saturday, it would be perfect because I could have got it faster. Furthermore, I give 4 out of 5 points on their services. Thanks, Securemart.

 I would shop here again

Very easy! Camcorder and accessories arrived as ordered and on time.

 I would shop here again

Item was and is still shown in stock on web site, but apparantly has not yet come in to Securemart warehouse. Have been given supposed dates for arrival and shipping, but all have passed. 2 weeks and waiting!

 I would not shop here again

Looked for a merchant who had the printer in stock at a relatively low price, and who had a warehouse or outlet in my state. To my surprise the item came from across the country and consequently took longer than expected to arrive. Inquiry about the absence of a USB cable connector was handled expeditiously and well.

 I would shop here again

Ref: FedEx The Shipping company was terrible. Didn't know how to get into gated community, tough instructu=ions are clear at the gate. Shipping label was damaged and replaced in Chicago, Lot number was ommitted. Took 2 weeks to deliver product. and I made three phone calls tp shippers. FedEx ... Nope, I'll not use them

 I would shop here again

Efficient and fast internet purchase. I checked numerous sites for this item and I found the price shipping at this store to be good.

 I would shop here again