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REI Outlet

REI Outlet
 
Average Rating: 5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all REI Outlet listings

Read 3,134 reviews
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Showing 1 - 40 of 3,134

 
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REI customer service is fabulous....

by REI Shopper, December 25, 2009
REI customer service is fabulous. Always.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love being able to shop online and...

by REI Shopper, December 24, 2009
I love being able to shop online and pick up at the store for no shipping cost. It has been very easy for me to order, pick up and return anything I needed to.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to navigate website : )...

by REI Shopper, December 24, 2009
Easy to navigate website : ) Simplified Xmas shopping experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Loved it; I really hate shopping esp at...

by REI Shopper, December 24, 2009
Loved it; I really hate shopping esp at holiday time was able to get almost everything plus our personal shopping

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Our family loves REI. The staff are...

by REI Shopper, December 22, 2009
Our family loves REI. The staff are wonderful and knowledgeable. The merchandise is totally awesome.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

did have a problem with the items...

by REI Shopper, December 22, 2009
did have a problem with the items mentioned(not gift card) person I spoke to on phone about problem was very efficient and polite> problem solved thanks to all Merry Christmas

  I would shop here again
Overall Rating: 4/5.0 store rating
 

very satisfied

by REI Shopper, December 21, 2009
very satisfied

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered online. Package has been...

by REI Shopper, December 21, 2009
I ordered online. Package has been received, but will not be opened until Christmas.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Highly satisfying

by REI Shopper, December 21, 2009
Highly satisfying

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent product and excellent service.

by REI Shopper, December 21, 2009
Excellent product and excellent service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

You are great

by REI Shopper, December 21, 2009
You are great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

When I make an order, I have clothes...

by REI Shopper, December 21, 2009
When I make an order, I have clothes and shoes shipped to the store so that I can try them on right away, and either return them (and order the next size) or keep them. Heavy things I have shipped to the store. If I need definite items quickly, or if I am too busy, or the weather is difficult, I send them to my home. I sense that REI employees enjoy their jobs, and enjoy helping people.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good. I particularly appreciate...

by REI Shopper, December 18, 2009
Very good. I particularly appreciate being able to return an item purchased online directly to the retail store in my area.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am returning 3 items when I pick up...

by REI Shopper, December 18, 2009
I am returning 3 items when I pick up another order at the store. Women's boxer underwear runs very small (perhaps this is why it was on sale at the REI online outlet.) Also returning a pair of sox that are not to my liking.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Always excellent. I particularly like...

by REI Shopper, December 18, 2009
Always excellent. I particularly like the on-line customer reviews of products.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was pleased with the entire...

by REI Shopper, December 18, 2009
I was pleased with the entire experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great quality, fair price, quick...

by REI Shopper, December 18, 2009
Great quality, fair price, quick shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent in every respect. There are...

by REI Shopper, December 18, 2009
Excellent in every respect. There are no REI stores in Florida.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Two thumbs up!

by REI Shopper, December 17, 2009
Two thumbs up!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered from the internet, the...

by REI Shopper, December 16, 2009
I ordered from the internet, the certificate reached the gift receptiant on time. Everything went smoothly...or it would have if he hadn't opened it 'before Christmas'. Happy Holidays!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was very pleased with my experience.

by REI Shopper, December 16, 2009
I was very pleased with my experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I'm always having my items ship to the...

by REI Shopper, December 16, 2009
I'm always having my items ship to the store for pick up. It is convinient and there are no shipping charges. Love it!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Love it love it love it

by REI Shopper, December 16, 2009
Love it love it love it

  I would shop here again
Overall Rating: 5/5.0 store rating
 

GOOD

by REI Shopper, December 15, 2009
GOOD

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I had an awesome experience as the...

by REI Shopper, December 15, 2009
I had an awesome experience as the product was not in stock in the store but I was able to get the size and color, plus it was on sale. It wasn't a long wait at all. So very easy....

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very helpful staff.

by REI Shopper, December 15, 2009
Very helpful staff.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

excellent

by REI Shopper, December 14, 2009
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The shopping part was a snap, as the...

by REI Shopper, December 14, 2009
The shopping part was a snap, as the items had been selected by another. The ordering was on par with other websites. The ship date was as listed on the order receipt. An e-mail reminder was sent that the item was ready for pickup. No problem there.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very pleased

by REI Shopper, December 14, 2009
very pleased

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

by REI Shopper, December 13, 2009
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

We do not have a REI store that close...

by REI Shopper, December 13, 2009
We do not have a REI store that close to our homee so it was VERY convenient to order a gift card and have it mailed to my home. In the future it would be VERY helpful to use ship-to-store for a larger parcel. Thank you for the convenience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Nearest REI store is a bit too far away...

by REI Shopper, December 13, 2009
Nearest REI store is a bit too far away for us. Great store, great company

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent, Fast, employees did a...

by REI Shopper, December 13, 2009
Excellent, Fast, employees did a greatjob and were always helpful

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy and convenient

by REI Shopper, December 12, 2009
Easy and convenient

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I chose regular shipping and it came...

by REI Shopper, December 12, 2009
I chose regular shipping and it came quicker than I expected so I was thrilled. This was a gift for my daughter-in-law and it was certainly easy to shop.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am satisfied with my recent online...

by REI Shopper, December 12, 2009
I am satisfied with my recent online shopping experience at REI

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent store. We do not have an REI...

by REI Shopper, December 11, 2009
Excellent store. We do not have an REI close enough to visit, so we order from them. Have been a member for over 30 years.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Convenient, efficient, very good.

by REI Shopper, December 10, 2009
Convenient, efficient, very good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am generally satisfied. I would like...

by REI Shopper, December 10, 2009
I am generally satisfied. I would like to see more detailed product descriptions on the website. For clothing, this would include material, care instructions, fit (tight vs. relaxed), and weight (thickness) of material.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Slippers from Acorn were too small even...

by REI Shopper, December 10, 2009
Slippers from Acorn were too small even though I ordered the same size as another pair I have from them.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

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