QualityMatters.com

Your checkout was confusing and a bit convoluted but service and follow through more than made up for the issue. I have already recommended you to others.

 I would shop here again

Purchased item was damaged in shipping. Quality Matters were very responsive to solve this problem for me and I would shop there for other items but not a big package this time.

 I would shop here again

Great selection of products; easy to navigate site; smooth check-out procedure; informative follow-up via email; reliable delivery; and, product, as advertised, arrived in excellent condition. Overall a very pleasant shopping experience.

 I would shop here again

The order was placed online through their website. The process was straight forward and simple. The product arrived on time and was exceptionally well packaged for shipping. The product is working as advertised.

 I would shop here again

Just before my sons 17th birthday, I started shopping for a car stereo to replace the one that was stolen from him recently.  The local stereo store didn’t have any with the features I needed. I wanted it to have the ability to integrate the   Read full review...

 I would shop here again

I have been a customer of QualityMatters ever since I bought my dehumidifier from them six years ago and I can’t recommend them highly enough for customer support and great prices.  And while their return policy is still fair at 30 days,   Read full review...

 I would shop here again

I had a very good experience with Quality Matters Fast Product was just as described. Very good price

 I would shop here again

When I read some of the negative reviews about Quality Matters, I began to  worry about my purchase with them.   However, my experience was very positive.  The mini-freezer I ordered was the best price online with no shipping or taxes, and it was delivered right on time as promised.  The mini-freezer is spanking new and is up and running.  I would definitely go back to this company for future purchases. 

 I would shop here again

This was my first shopping experience with this Merchant. I would definitely shop at this merchant's web site again. Great job QualityMatters.com! You must have a great staff!

 I would shop here again

Excellent customer service

 I would shop here again

I am extremely satisfied with the way my order was received and product delivered. I shall have no hesitation in doing future business with this company.

 I would shop here again

Great price,fast service

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Excellent! Good price, on time delivery, couldn't ask for anything more.

 I would shop here again

Seems like a great company. I've always been a huge fan of Amazon.com for their prices and customer service. You've made me realize it does pay to shop around. You beat the price of amazon and still gave the great customer service one would expect.

 I would shop here again

The ordering process was truly easy.  this is my second order from Qualitymatters.com and I'm excited for it to get here.  They have been so helpful.  I wouldn't have known what to order without their assistance.

 I would shop here again

shipping was added later and wasn't sure of the price, kinda confusing

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It was easy to find the produt I was looking for. The item was shipped and received in a timely manner and in good condition.

 I would shop here again

The delivery issue was not the fault of Quality Matters, but of Seko trucking. They were supposed to deliver the TV on a Monday, and they did not show up. When I called them late on Monday, they said they would deliver it on Wednesday... and they did.

 I would shop here again

A great service one of the best we have had....Duane

 I would shop here again

So, I was skeptical about ordering through them but their price was substantially lower than anywhere else. I placed my order on January 6th (yesterday!). A few hours later, I checked my email and had two messages from them. Initially I thought I had received the standard order confirmation and then an email stating that they item was out of stock or some other bad news. Much to my surprise it was an email with a UPS tracking number! If that wasn't enough, the expected delivery date was the NEXT DAY. I didn't even pay for shipping, much less overnight! I order online, a lot and this is by far the fastest I've ever seen! Sure enough, there was my package when I got home (today!). Wow, did my payment even process yet?! Thanks for the great service quality matters!!

 I would shop here again

Arrived within 24 hours of order placement via internet, and in good condition.

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This was the first time I had ordered from QualityMatters.com, so I didn't know what to expect but the whole online shopping experience was fantastic!  Their agent on chat was really helpful.  

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Got the shipment ahead of time. I thought that it was going to take much longer. I was told the item was out of stock and it could take a long time to get it. I was very pleased to get the item as originally expected.

 I would shop here again

QM maintains the high standards web shoppers have come to expect in every aspect of internet purchasing.

 I would shop here again

the product was out of stock, but we live close to company providing it, so it actually came right on time

 I would shop here again

Very easy ordering process. Dehumidifier arrived on time as promised. I had to go to the vendor's website to track the order as the promised email updates were not received.

 I would shop here again

I needed an air conditioner but I really wasn't sure what to buy. I found Qualitymatters.com selling several of the models I was looking at. Since I hadn't ever heard from them, I was concerned that they might be a scam company so I checked their reviews and there were no serious complaints. Just to be safe, I called them and a woman named Tania helped me choose the one I need. She actually saved me some money because I was going to buy one that was really too big for my bedroom. My air conditioner arrived on time and it works wonderful. I would definitely buy from them again.

 I would shop here again

QualityMatters was fine and helpful, The vendor AirCon provided no warranty papers,No support, No instructions for the unit. And the wiring does not match the instructions I finally recieved. The heat side of the unit is not operable and I can get no tech support from AirCon

 I would not shop here again

I surfed the internet to find the best buy for this item. Some looked very good but when you added the shipping, it was not so good. I chose this place because they had the best overall price to get it to my door.

 I would shop here again

The item was bundled with the metal foundation (it was included), which was a good thing to do. However, only by browsing on other sites before purchasing did I learn that a skylight kit accessory was available. I had to hunt to find it on this merchant's site; for some reason, it was not included in the list of over a dozen possible accessories, so you had to know the product number/name already to search for it to add to the order.

 I would shop here again

Good job

 I would shop here again

It was the only company shipping this product to Canada. However I was misled (or customer service just didn?t know the real numbers) with the shipping and brokerage charges and finished to pay 50% more than expected.

 I would shop here again

Have not used this yet, replacing an old broken unit

 I would shop here again

Product was stuck in UPS terminal for 3 days because they did not have a drop lift truck available.

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Excellent service. The rep even followed up to make sure I was ordering what I needed and to discuss options. I really appreciate this!

 I would shop here again

i found you to have the lowest price on this item! so i was very happy to shop with you, thank you

 I would shop here again

There were delays and the merchant did not warn the customer, I had to call them to find out that the product was on back order. Better communication must be observed.

 I would not shop here again

The product was perfect for us, and they offered it at a great price. The shopping and purchase experience was great.

 I would shop here again

Shopping site user friendly & easy to navigate through.

 I would shop here again

I’ve been shopping on Epinions for a long time, but this is my first review, so I hope it’s a good one.  I have shopped at QualityMatters three times over the last 2 1/2 years and I would recommend them to any of my friends.  They   Read full review...

 I would shop here again