Herbspro.com

two items were out of stock, promised to be sent when avail. NO ADDITIONAL SHIPPING WOULD BE CHARGED. one product was shipped later, no shipping charge, fine, no problem. later when I checked on line, the second missing item was marked in stock. when I called I was told that I would have to pay for shipping!!!! I did not agree, was told the manager would call me back. never happened.

 I would not shop here again

i did notf9ndbany

 I would shop here again

The product arrived quickly & in good condition. Saf-Slim has 2 flavors & when I ordered they were out of the Berry flavor which is the one I wanted so had to settle for the Orangs flavor!!

 I would shop here again

Had to have American Express credit my card. Never received product.

 I would not shop here again

The product was out of stock & not known when it might be in-which I understood. I cancelled the order via e-mails. It was charged to my card on 1/24/12 & not refunded until 2/8/12. I'd rather do business with a company that doesn't charge a product until it is shipped.

 I would not shop here again

Herbspro's prices are half what I normally spend at my local merchant and without all the parking hassels.

 I would shop here again

I have been shopping with Herbspro for several years and will continue to use their speedy and very Pro services.

 I would shop here again

i liked my experience. just need to space out the busy look of your website maybe? a little confusing to look at. that's about it. thanks!

 I would shop here again

Quality of Customer service is not stable, some are good and some are bad

 I would shop here again

All round the experience was good

 I would shop here again

The replies from customer were very quick and the delivery quicker than I have experienced from other merchants in USA

 I would shop here again

I have always gotten product on time.Was a little disappointed that Epicor had gone up so much since my last order.10.00 dollars was a little much,but will conyinue to purchase it.

 I would shop here again

I've always been very please with the products and service I've received.

 I would shop here again

I clicked on Free Shipping & then found out it was so much per month. They didn't tell me before. Canceled the Free Shipping & haven't received the product yet or any other info pertaining to it. I will be glad to pay shipping but don't want to join the Free Shipping program. A reply to this would be appreciated. Don't know if I'd do this again. It depends on what happens now. Still waiting.

 I would shop here again

I placed an order on December 24th, but before placing I could not find where to put the promo code for the $5.95 USA rebate that was applicable for that Saturday.  So, before placing I sent a message from the website requesting they   Read full review...

 I would not shop here again

I still am waiting for some of my products. A partial shipment was made. On their website they indicated the item was in stock and all of a sudden some of the items were not in stock. They charged my cc without shipping; bad bussiness practice. I will not use this merchant again. Poor, poor customer service.

 I would not shop here again

they did not have the product I wanted although they had some products by this company. this site is very confusing to navigate and you end up on separate companies' sites. I would avoid Herbspro in the future. they also have services advertised on their site which are not their own company's services therefore, how do I know how good these are? Do they recommend them or just let them advertise on their site? All that takes is money, not guaranteed quality. To me, Herbspro is hard to navigate/messy and not keeping up with other sites, e.g. Vitacost, Siddhi Energetics, and others. I am surprised as I thought they were a big company and could do better than this.

 I would shop here again

will shop again on line when I run out of the products that I had ordered

 I would shop here again

Haven't received order yet so question #3 is NA at this time. I have ordered from Herbspro in the past and they offer a wide selection of nutritional supplements, some of which I cannot find easily on other websites, and they are priced good. I have had good experience with this vendor and will continue to use them in the future - I like them!

 I would shop here again

This is the best site that I have ever shopped on!!!! Received the order in 1 1/2 days. Thank you for such a good shopping site!!!!

 I would shop here again

Great place to shop for health products.

 I would shop here again

I always obtain this product from Herbspro and find the service very satisfactory...arrives on time...no hassle. I recommend this site to my friends. Sandra

 I would shop here again

I called in my order and I received what I ordered.

 I would shop here again

email advertised 5% off sale on everything- and no place to enter it on order- I had to email cust svc and they said they would apply 2) no delivery date or tracking for a week had to as too . 3) However the cus svc dept is very responsive- & buy here bec they have a speciality ood qualityu product that i cant get easliy elsewhere.

 I would shop here again

I ordered about 20 different items, one of which did not get packed. I called Herbspro and they told me that it will go out in a day or two. My original order arrived on 12/9. My missing product has not arrived yet but I expect it this week.

 I would shop here again

Customer service was from 2 persons who did not know english well and I was never informed that the items ordered were on backorder, yet they took the money from my account upon the intital order date but I didn't receive my order until 3 weeks later.

 I would shop here again

I cancelled the order because the product was not in stock. Before ordering, I asked if it was in stock and was told it was. After not receiving it, I called and found out they were out-of-stock. I decided to cancel the order because they really didn't know when it would be in stock.

 I would shop here again

It has been 2 weeks since I ordered and I still have not received my order nor an email or any communication telling me what is going on. I called customer sevice after a week and was told they had not received the merchandise from the manufaturer yet and the rep would send me an email the next day after researching. No email came when promised and still no word. This is a lousy place to shop.

 I would not shop here again

I expected to have received th e product by now.

 I would not shop here again

I have shopped here four times be for, and got good results.

 I would shop here again

Herbspro has a great selection, good website, good updates and prompt delivery. I'm a regular customer because it's a good company!

 I would shop here again

o.k.

 I would shop here again

Very good, although time was wasted in confirming the order even after the funds had been withdrawn from my bank account. A verification phone call delays when I receive my order

 I would shop here again

Received exactly what I wanted. Thank you

 I would shop here again

I couldn't find product at store any more, did an on-line search and compared prices. It was easy, quick, I found what I wanted, ordered, and voila, it arrived. No problem.

 I would shop here again

Shopping experience is great, however it takes much too long to receive products.

 I would shop here again

excellent service

 I would shop here again

easy to order. got a special rate on my shipping cause i ordered on Sat. Saved a few bucks here. Over all I would order from herbspro again. Thank you

 I would shop here again

What I was upset about was the inclusion of an extra charge for a "buySafe" bond, which had not been included in my past purchases. Instead of opting in for this extra cost, I had to opt out. So, in the future, I will read all the items more carefully and not buy extras I do not want.

 I would shop here again

I ordered 4 different products from herbspro, 4 bottles of one, 8 botlles of another, 1 bottle of another, and 1 bottle of another, totaling 14 bottles.  When I ordered, each item was listed as IN STOCK.  After 5 days I received an envelope with 1 of the four bottles ordered and was advised that the rest of the products would be shipped at a later date when they secure the stock. Who knows when that will be.   I have only myself to blame, as I should have researched the negative reviews of this company first.  I have not called them on the situation and do not believe that doing so would change their bad business practices or get my products any time soon.  BUYER BEWARE!!!!

 I would not shop here again