MY DIGITAL UNIVERSE

they stink at customer support. I purchased a warranty for a few hundred dollars. when I had a problem with the television they would not send me a copy of the warranty. they told me they don't care if I report them to the better business bureau. now I have to pay to repair the tv

 I would not shop here again

Buyer Beware! I placed an order with this outfit yesterday. No indication of whether the item was truly in stock was given. No indication of when it would ship. From their website: "All of our shipping is done via United Parcel Service (UPS)"   Read full review...

 I would not shop here again

Horrible experience. Please what ever you do, do NOT ORDER from this company. We tried to order a Sony 42" Plasma TV. We were hung up on atleast 3 times by a rude customer sevice rep with a heavy foreign accent. We later went with our gut and placed   Read full review...

 I would not shop here again

I had just recently purchased a set of Infinity TSS750's at Circuit City, when I decided to shop the net for a better price. I was almost knock off my chair when I saw MyDigitalUniverse.com had the same home theater system for approximately $200 less than what I paid.

Being the skeptic, I decided to give them a call and find out what the catch was... to my surprise there was no catch, these were brand new in a box, not "Grey Market", and available in black (same color Circuit City wasn't available)...so I placed the order and once again was surprised when they told me I would have them the next day with no additional shipping cost. Still being the skeptic, I anticipated not having my speakers for another 2 to 3 days, but once again was pleasantly surprised when I arrived to my home to find my brand new set waiting for me...

I can honestly say that this has been one of the best Internet shopping experience. Would recommend to anyone looking to save $$$ and excellent customer service!


 I would shop here again

Excellent response time to shipping my order and once the order was shipped I was supplied with excellent tracking info. Product arrived as advertised and on time. Very professional and thorough, would use them again.

 I would shop here again

These guys are not trusted. I put an order for Bose lifestyle 28II, and made a call checked. They told me it was in stock and would be shipped soon. But they never did. After a week, I called again, they told me it was backorder and needed 10 days. After 10 days, they told me they didn't have it. What can I say to them? I lost more than 3 weeks, but got nothing.
What can they do like that?
Never trust them.

Jason

 I would not shop here again

Order placed on phone for Denon receiver. No pressure from salesperson. Item shipped to Canada with no problems. Item shipped on time and in great condition. Would buy from them again.

 I would shop here again

I would not buy from them again!! I place an order for speakers because they said they had them in stock. I did not get a shipping number. I called and was informed that they would ship in a couple of days. I called in a couple of days and was told they would ship next week. Again, I called next week and was told that they would ship again in a week.

I just cancelled my order and have moved on to another vendor.
I also noticed that they are no longer in good standing with the BBB.

Good luck it you are thinking about buying from these guys.

 I would not shop here again

Great experience, I was in a hurry, because I was trying to qualify for a Sony rebate. Fast, no hard sell,everything was delivered ontime and in perfect condition! Brian

 I would shop here again

I was looking to buy the Denon AVR 3805 reciever and when making an online search, came accross MyDigitalUniverse.com
They had the best price available in the market. The reciever was brand new. The best part is that I recieved the shipment within 24 hours of placing the order online.This one is not available in all stores and where it is, its expensive. They delivered what they promised. Also, everytime I called there was someone there to answer. Gr8 customer service.

 I would shop here again

I called the toll free number for My Digital Universe and spoke briefly and politely to someone in sales...even though I had some difficulty understanding the salesman. I called back a second time, and the call was disconnected. On my third try the same man answered for customer service and said to me: "What are you doing calling back here three times and hanging up, you b___h (another word for a female dog)." Please pardon the language, but those were his exact words. I had in no way been discourteous or rude to this man in sales/customer service nor had I hung up the line three times. Even with caller ID, he had no way of knowing if I was the same customer attempting to reach this business (My Digital Universe.) I have no idea where this incredibly rude and unbelievably crass and angry remark came from.

 I would not shop here again

On-line sales are great when things go perfectly. But as with all forms of selling, every so often something goes wrong, and what then? A price-shopping engine turned up MyDigitalUniverse when I was looking for a particular DVD player. I'd never heard   Read full review...

 I would shop here again

I bought Sony HDTV and home theater system from this store. They gave me excellent service. I received everything I ordered. I would definitely use this site for my future purchases. Good price too.

 I would shop here again

THERE ARE A LOT OF HORROR STORIES WITH ONLINE PURCHASING. I HOPED THIS WASN'T GOING TO BE ANOTHER. AFTER READING CUSTOMER COMMENTS, I DECIDED TO PURCHASE A NEW YAMAHA RECEIVER AT 'MY DIGITAL UNIVERSE ONLINE STORE'. EVERYTHING WENT SMOOTH AND PRODUCT WAS RECEIVED IN LESS THAN A WEEK. I RECOMMEND THIS SITE TO ALL.

 I would shop here again

A great online shopping experience! Item shipped to me in 2 days as promised, and great shipping / packing as well. I would recommend!

 I would shop here again

Horrible experience. Before placing the order online, I called to confirm that the item was in stock. He assured me it was and that it would ship out the next day (Friday). Starting Monday, I called each day to ask if the item had shipped. It had not. Finally, he told me that it was not in stock. Many of the online retailers on these shopping sites (Mysimon.com, shopping.com) are very shady. All 4 that I tried misled me with false information and only got the truth when persistently calling. This place was the worst though - awful customer service (the same guy answers the phone no matter which department you want!), false advertising on the website - and the scary thing is they now have my credit card number! "Bait and Switch" is still very much alive with these websites.

 I would not shop here again

I bought a 61" sony plasma so I was very nervous about buying over the internet. I had absolutely no problems. Delivery was two days sooner than expected. However, there was was some scratching on the screen where the styrofoam packing is placed on the corners. I called customer service and the problem was taken care of by Sony and I was sent a new display unit. There was no hassle I highly recommend My Digital Universe.

 I would shop here again

Shopping for a high store rating and low price My Digital Universe was my first choice. I ordered a Sony KW60 Super Vega HDTV. The order was confirmed via telephone and a delivery date promised. Transport was provided by Eagle Transportation. The HDTV was delivered as promised. Very good store and delivery company to deal with!

 I would shop here again

I swear, My Digital Universe is just some guy selling stuff out of his apartment or garage. I ordered a Pioneer DVR-7000 and immediately got an e-mail confirming the order. So far so good, but it all went straight downhill from there. The days went   Read full review...

 I would not shop here again

Extremely fast shipping. They're carrier DHL moved quicker than UPS or the US Mail has ever. Ordered 300.00 stereo which arrived with zero defects. Works flawlessly. Great to do business with. I paced my order via the web with no human interaction.

 I would shop here again

AWESOME!!! I ordered my receiver and got a phone call on every number i gave him so he could give me the tracking number. awesome customer service. thanks Amish

 I would shop here again

I recently ordered a Sony KLV-32XBR850 from My Digital Universe. This was my first big purchase over the web so I was very nervous. I searched around and found My Digital Universe to have the best prices. I gave it a go and am glad I did. Everything that My Digital Universe promised came true.....fast shipping, an extended warranty contract, and most important a nicely packed working unit. I am glad I used My Digital Universe. Definitely call Amish and he will hook you up.

 I would shop here again

I purchased the Yamaha RXV14000 on Feb 16th had a confirmation & UPS tracking # that same day, and received both in mint condition on Feb.19th as promised! I'm truly impressed. They did what the said they would. Purchase price was far less than other websites or retail outlets quoted for the same product.
Not many times in life do we take the time to thank people for their efforts, but I wanted to make sure that this time I took the time. Thanks for the super fast shipment of my order. The service is Excellent. I would purchase from My Digital Universe again! In fact It will be the only place I will go for all my audio Equipment. You don’t find that many companies any more that give you a great price and service at the same time.


 I would shop here again

Purchased a LCD Sony TV. Ordered on Sunday received on Thursday. Price was the best and shipping charges were better than all the others unless you wanted to pay list and then shipping was free. No Hassle, no call back. Everything was great. Buy in confidence and get the most for your dollar.

 I would shop here again

I ordered a Mitsubishi VCR over the telephone with Digital Universe. I was told it was in stock and I would receive it in 2-3 Days. Just as the the rep. said, it came on time and I saved quite a bit of money!! I would buy from these guys again!!

 I would shop here again

My Digital Universe provided me with exactly what I was looking for: fast, courteous service and unbeatable prices. Delivery was very quick and I was amazingly satisfied with the product. For all my electronic needs, My digital Universe is the one place where I can find exactly what I want. I even told all my friends about how fast, effecient, and friendly My Digital Universe is. Thanks for everything My Digital Universe, you guys are certainly the best!

 I would shop here again

I researched A/V Receivers and made a decision about which one I wanted. I could not find it in the local stores, so I turned to the internet. Now it got tough for me as I knew nothing of the different sellers of the receiver I wanted. After   Read full review...

 I would shop here again

I ordered Sony Plasma TV and Home Theater System.They give us good recomendation regarding the product. I got the All the product in 3 Days. Amazing Service. I will STRONGLY RECOMMEND FOR YOUR ALL DIGITAL NEEDS.STAFF IS VERY CURTEOUS.THANKS MYDIGITALUNIVERSE

 I would shop here again

I was very satisfied - I ordered a Sony 42 inch Grand WEGA - It was an excellent price and it came within 3 days using standard delivery. Nobody pushed me to buy accessories or an extended warranty. I would absolutely shop here again.

 I would shop here again

I had an excellent experience with ordering. To my surprise, my order arrived 2 days after purchase   Read full review...

 I would shop here again

I called first to confirm that the product was in stock. I was told that it was and I should order o   Read full review...

 I would shop here again

I waited five weeks for the Sony TV before canceling the order. After placing the order on-line, I   Read full review...

 I would not shop here again

After shopping around and having a VERY bad experience with Empire Plasma (now changing ownership) I   Read full review...

 I would shop here again

Overall, they were very good. I ordered over the phone (on a Sunday!) was told I would have my recei   Read full review...

 I would shop here again

Order was shipped on time and delivered without any problems. Product was as described on website an   Read full review...

 I would shop here again

Ordered item on line. Was given an excellent price and an accurate delivery time (after calling to c   Read full review...

 I would shop here again

Ordered a Sony ES Home Audio Receiver from MyDigitalUniverse because of a the good ratings that they   Read full review...

 I would shop here again

I must admit to being concerned due to the very low price. I was figuring there had to be a catch,   Read full review...

 I would shop here again

I ordered this car stereo based on feedback on web sites and I was not disappointed. Their price   Read full review...

 I would shop here again

hello...i saved some good money here...these guys are the greatest...they give you full information,   Read full review...

 I would shop here again