Lowe's

Since my husband Bill and I moved to our new home in Georgia, we've found ourselves shopping at Lowe's quite often. For instance, the day before we moved into our house, we went to the local Lowe's to shop for a new refrigerator, since our house   Read full review...

 I would shop here again

57% PRICE INCREASE IN 10 DAYS!!! Are you kidding me!?! So I found the outdoor storage shed online at lowes.com for 253.01 on 08/23/09 and the site said it would be in the store on or before 09/02/09....10 days, folks. So I decided to   Read full review...

 I would not shop here again

Got a call on the morning of the scheduled delivery, saying they "took the refrigerator right out of the box, and it has a scratch on it."  Drove all the way to the store location only to find that the refrigerator not only had a scratch on it,   Read full review...

 I would not shop here again

I received no delivery for Monday, April 21, 2008, yet 2 confirmation phone calls the night before (04/20/08) We were told our GE dryer (I have a serial #)would be delivered to 309 Durham Drive Fredericksburg, VA 22407 on Monday, April 21, 2008 between   Read full review...

 I would not shop here again

I am very satisfied with Lowe's and Lowes.com. All of our experiences have been very positive. The store sales help has helped us to locate items online, including appliances having features I wanted which were not displayed in the physical store.   Read full review...

 I would shop here again

I ordered 9 pieces of sheet rock and 1 piece of plywood (which took over 45 minutes they were short handed on a sunday as usual. Delivery was $49.00 ( I found this out after waiting over 25 minutes for someone at the pro desk who never did answer) and I   Read full review...

 I would not shop here again

I would advise against ordering any appliences from Lowes.
They use subcontractors for delivery and installaion and at least in my experience the quality of work is terrible.
I ordered gas stove and drier. Gas stove was damaged during the installation and was leaking gas. The drier was not operational. I ended up replacing the stove and returning the drier. The whole ordeal took about 2 weeks.
Customer support is minimal.

 I would not shop here again

Placed a special order and recv'd a call that it had arrived. Drove over to pick it up. Waited 1/2hr for a warehouse person to come to the front desk, waited another 1/2hr until he bought the wrong order. I ordered 8" china blue tiles - 3 boxes. what was delivered and accepted by lowes 5 boxes of 12 * 12 beige tile from a different company. Now I call that gross inefficiency and mis-management of time, staff and knowledge. In these days of computerized tracking and ordering how could you allow that to happen, how do all the people involved in ordering & accepting inventory not realize something is wrong and FIX it. I think they just don't care. NEVER shopping at lowes again not even going to use the $10 gift certificate which in no way compensates me for my time and gas.

 I would not shop here again

I have always had a general distaste for working on a home and that includes yard work, remodeling, general maintenance, and anything else that relates to fixing or repairing something in a house. But at the same time, I fully recognize the importance of   Read full review...

 I would shop here again

placed an order for a storm door and to have it it installed transaction date June 3, paid in full, still no installation , I called 10 times and got no real response,after this episode I'm never going back there and also telling my friends not to go

 I would not shop here again

Lowe's is an indoor/outdoor home improvement store that has similarities to many other stores like Home Depot. They try to offer slightly varied products from their competitors, but in my opinion they are very similar to many other stores out there.   Read full review...

 I would not shop here again

I love Lowe's. Helpful staff that recognize you after you've been there a few times. Neat, clean and organized appearance. Lot's of variety, and reasonably priced. I can always find what I need quickly, and if I can't find something, help is just a second away.

 I would shop here again

I have been trying to get an adequate response from the Lowe's customer service department for over two weeks. The only thing they do is send prescripted emails promising someone will contact me. No one ever does. For your detailed information, I have   Read full review...

 I would not shop here again

It's nice that you can in theory "buy" things over the web, and then pick them up in person. However, I ended up having to wait in line three times after the online order:
1) On the phone getting them to verify they really [thought they] had the products they sold me
2) In person while they searched for products
3) In a checkout, except that documenting an already paid online purchase is much more complicated than a regular purchase and took supervisory mentoring.

It turned out they couldn't fulfill all of the order after all, but made a reasonable partial substitute. Also, it can be convenient for the buyer that they have so many idle workers available (even if most do not seem to know how to operate their antiquated computer systems.)

 I would not shop here again

As a professional contractor I went to Lowe's.com to find, purchase and delivery for plywood, drywall and material in under a day. After a bit of tooling around the site I was able to get what I need and found out I can have the material delivered site specific. The delivery came a little late in the morning but I received 85% of my material whereas the other 15% had to be shipped from another store outside of my area. Lowes.com had a useful page called Lowe's For Pros and had all these articles and forms I can use for my contracting business. I called Lowe's afterwards to follow up and they wanted to know if there was anything else I needed. I've had my experience with Home Depot and found Lowe's to be more personable and more willing to provide personal service.

 I would shop here again

I recently bought a product at Lowe's that came with a $10 rebate from the store. I couldn't believe it when I got a check from Lowe's only 2 WEEKS later!

Most of you know how slow rebates can be. Further, some rebate processors look for a lame reason to disqualify your rebate request. Once, I received a post card with my name and address on it stating that my rebate request was denied because I didn't submit my name and address (duh! it was mailed to me)!

It is refreshing to have a pleasant and super fast rebate response. In addition, my overall shopping experience was above average.

 I would shop here again

I know of 3 Jacuzzi tubs that were purchased from Lowes. AND all 3 leak. LOW End quality iS LOWES. Jacuzzi is supposed to be a good name except the brand they sell at Lowes. It is junk. Make sure you test your tub before installing.

 I would not shop here again

Lowe's is a better then average home improvement store
There is always plenty of parking and carts are always available except Saturday afternoon and I avoid the place then anyway because of the crowds.
The selection is excelent and everyone is friendly and don't run when they see you coming like they do in Home Depot and other stores.


 I would shop here again

Just tried Lowe's online shopping. Went to the website and selected the bulk items I needed. Than selected store delivery. BIG MISTAKE.

I got a confirming email with an order number. But the Lowes store is clueless as to what the order number means. Apparently, after you'd ordered on the Net, they send a little post-it to the store where it promptly gets lost.

Than after a week trying to set up delivery. I was told it'll be here on Sunday between 12 and 4. I called at 2 to confirm that it's on the truck and was told yes. I called at 5:45 and was told what delivery? We don't know any delivery.

Don't bother with Lowe's online. Come to think of it, I don't think I'll bother with Lowe's stores at all. I never had this happen to me at Home Depot. Home Depot stores are dirtier, but when they say they'll deliver, they deliver. And I don't waste a whole Sunday waiting.

 I would not shop here again

Easy, friendly people, clean place, glad to know that the warranty for the washer is handled through Lowes and that they will replace if need be, as I'm sure others would do but by that time, it will be thier problem and not mine.

 I would shop here again

The salesperson in the AC dept didnt know SQUAT (nothing) ABOUT AC's.. I didnt need to ask anything because I researched all I needed to know and more. Actually, he was giving wrong info to a customer who was inquiring about an AC.. I stepped up to the plate and the customer wound up THANKING ME!!!!!!!!!! ..lol... lowes is a store where you have to help yourself. The few salesKIDS I ran into didnt know much and werent helpful at all ( esp in the paints and AC dept).. other than that...you have to help yourself and know before going into the store.. I would go there again because they have a big selection of things..

 I would shop here again

Lowes has been a great addition to our favorite shopping experiences. Until they came to our town, & we discovered Lowes & Lowes online, we thought Home Depot was the place to go. Now we know better. Then we needed some large   Read full review...

 I would shop here again

No more walking around with kids in tow to find what you want or need for your home! There is no better way to shop for your home than the www.lowes.com website. It is great! When we starting buying items for our house I always regretted having to go t   Read full review...

 I would shop here again

Here in the Pacific Northwest we were without Lowe's until a few years ago. My husband would salivate over the home improvement giant's commercials he saw on the satellite, and then a few years back they arrived after taking over Eagle   Read full review...

 I would shop here again

I have been a big fan of the Lowe's Home Improvement store ever since I was first introduced to one 2 years ago when I moved to Florida. Before Lowe's, I was happily addicted to Home Depot, but I then found Lowe's to be more friendly and helpful towards   Read full review...

 I would shop here again