iHerb.com

something is cheap，not everything

 I would shop here again

This is a great site for buying supplements, and the prices are vey competitive (you can use the coupon  IDA759 for a 5$ discount). I give it 4 out of 5 stars, because they could be a little bit faster when shipping the items. But it's still THE best site to buy a wide range of supplements.

 I would shop here again

very good~~~

 I would shop here again

I never received my order #7086791, over $50 worth of products (there were others as well).
My post office has no idea, and on iHerb's end they just don't care, and they never refunded me back.
Way to treat a customer...
I'll never do business with them again, and I'm going to write my story on other review sites.

 I would not shop here again

iHerb is very kind and good!!

 I would shop here again

I’ve been ordering items from iHerb for years. I've always received excellent service, superior products, great prices, and fast shipping from this company. Here’s the thing though, due to their lack of ecological shipping practices (such as   Read full review...

 I would not shop here again

I have ordered from iHerb for several years because of their good prices, fast delivery and ease of ordering.  However, my recent email and Live Chat experience with their Customer Service department leaves a lot to be desired.  The replies were clipped and somewhat condesending.  The Live Chat was terminated by the site operator, something that has not happened to me before.  In my experience, out of courtesy, a site operator usually waits for the customer to end the chat session.

Over the past 2-3 years there have been reductions in the discount percentages offered for larger orders, fewer shipping options and cost of shipping have increased.  iHerb's Customer Service department could use a refresher course in providing their once-upon-a-time quality customer service.


So disappointing because iHerb's prices are competitive, they carry a huge inventory, and even with the increase in prices, shipping costs are very affordable with consistent on-time deliveries.  I want the full package - great prices, fast delivery and excellent customer service. 

Although I will most likely continue to order from iHerb, I'll be looking for other online sources that offer comparable prices for products I usually order from iHerb.  iHerb used to be my sole online source.  Not any longer.

 I would shop here again

I have had about two dozen orders from them in the last year or so. Every one of them arrived fairy quickly, in fact my last two orders were shipped 40 minutes (yes, forty minutes) after I had placed them! That must be a world record! Packaging has been   Read full review...

 I would shop here again

I ordered Oil of Wild Oregano and Royal Jelly from iHerb. After 3 days, I called customer service and was told my order takes 11 days to deliver. This is my worst online order experience. It's hard to believe to take 11 days to deliver a small package in the US. Now I believe it that iHerb can do it.

 I would not shop here again

I ordered a bottle of infant probiotics for my baby from iHerb that are not sold by many retailers. They not only offered the lowest price I could find, but also had the most fair shipping price. I ordered on a Sunday night, and had my order at my door early Tuesday morning. It arrived well packaged in a cooler with ice packs. Talk about service! Thank you iHerb. I will continue shopping with your store and recommend to others as well.

 I would shop here again

the worst online shopping experience i have ever had , i wish had read the reviews here first , i live overseas and i have a friend that lives in US , so i gave his shipping address and my billing information, they charged my credit card , yet sent me an   Read full review...

 I would not shop here again

Delivery speed was shorter than I expected. This store sells great, hard to find products at a low price. You can also chose from a list of freebie items every time you order.

 I would shop here again

good product.

 I would shop here again

Stay clear of this company.  I ordered items from them that never arrived.  I contacted them after 3weeks and they told me that sometimes it takes 6 weeks for overseas orders.  After 5 weeks I had still not received my order, so contacted them again and asked what happened if the products did not arrive, they told me no refund would be given and wait for 6 weeks.  After the 6 weeks and they still did not arrive, I asked if they would reship them if they did not refund and if they knew that there would be a problem with Customs particularly with one of the products, then why did they send them and should not have accepted my money.  They did not answer the questions, just continued to say no refund.
I thought their Customer Service was non existant and they did not want to help in anyway what so ever.
I am a pensioner and could not afford to lose over $44.00, do not order from these people particularly if you live overseas.

 I would not shop here again

I can't say a bad thing about this site. They carry great natural products, checkout is quick and easy, they offer free shipping and no tax, and the shipping times are super quick! Also, if they have a problem shipping your order immediately, they will let you know BEFORE you checkout, so there are no surprises. Great web site!

 I would shop here again

I had never ordered from iHerb.com because I read some not so great reviews but they got in a new product that I was looking for "Original Artic Root" Rhodiola Rosea so I ordered. Wow. Order was processed and shipped the same day and arrived the NEXT day!! I'm still in shock lol. I live in California so perhaps they are close by or something but I can't say enough great things about the speedy delivery. None of the local places carry the Artic Root brand, so I will definitely order my supply monthly from iHerb.

Rhodiola is an adaptogen that helps the body cope with stress. It helps relieve stress and helps productivity. Much better than coffee because it reduces cortisol, the stress hormone and increases serotoning, whereas coffee does the opposite and only increases energy by making you feel MORE stressed. The rhodiola on the market though is not the brand that has been used in most clinical studies, which is the Artic Root. I'm so glad iHerb got this in and it was the fastest delivery I've ever experienced and I order a LOT of supplements online from many vendors including Vitamin Shoppe.

 I would shop here again

They offer cost-effective products, however, I'm still waiting for my first order to arrive which took quite some time to arrive, already close to 3 weeks. Might be due to some delay, hopefully they offer good quality products as well.Use the code OQI681 for your first purchase when checked out.

 I would shop here again

Iherb used to have special VIP pricing for those who purchased alot of items, which I do. I sell amny Iherb items at other places so I do alot of business with them and I really counted on the 10% discount I used to get with them. However, now they've "restructured" the VIP program so it won't offer me any benefit at all on about 95% of my orders. I really wish that they hadn't done this because now I have to search for new places to buy these items. Other than that though Iherb is a great place to buy things. They offer alot of variety, great value and low shipping and handling costs. You can use my code REB894 to get $5 off your first order at Iherb.

 I would shop here again

My boyfriend's birthday is coming up later this month and so last month I ordered 5 packs of Amy & Brian coconut juice and a can of coconut and lime. At the time Iherb had an awesome discount of 15% off grocery items, which included the   Read full review...

 I would not shop here again

I was amazed at the speedy delivery of my gluten free items from iHerb.  I bake a lot and am constantly running out of hard to find gluten free items that I need a specialty store to find.  Not anymore.  iHerb will be my online choice for   Read full review...

 I would shop here again

I'm in Australia & bought my 2nd order from there & received a 6 page letter from customs saying I ordered a prohibited item which was XYLIWHITE TOOTHPASTE.  I posted my review saying what had happened and they didn't publish it.  Decent websites will not let you buy items which are prohibited in your country, they will delete them at checkout and let you know.  I know this from experience.  So thanks to them, if I accidently order a prohibited item from anyone again I could be in trouble.  Another website is also selling it and in the product description it actually says 'We ship to Australia' etc.  I emailed them and got no response.  Don't buy off scammers like these.  The other products were good and cheap but I will buy elsewhere. 

 I would not shop here again

They are usually out of the high quality product and are replace by the same product in a larger amount at much higher price or lesser quality products at a higher price.  For example 30 pills for $5 is not available but 60 pills for $18 is available.  Kind of fishy.  They also use to give discounts to high volume purchases.  It used to be something like purchase $40 dollars and get 10% off now it close to $960 to get 10% off.

 I would not shop here again

Save you're time and money, don't order from this company. My order never arrived. When you email customer service you get the same form reply every time, which tells you, basically, that you're out of luck if you chose the free shipping option without tracking. STAY AWAY FROM iHerb!

 I would not shop here again

I've just cancelled my order with iherb, because their peculiar request to email/fax them a copy of my bank card (front and back) together with a copy of electricity/water bill (showing full name and address).
Imagine emailing/faxing such personal details. Anyone could intercept an email/fax. Have the never have heard from identity theft ??!! These requests suppose to be a security measure, to make sure I am the owner of the bank card. According to iherb this 'security measure'  applies to all international customers who using iherb the first time.
My bank was lol when I told them. They told me never, never to do that, because I wouldn't be covered in case someone would use my bank details, I was giving away so careless. So, be aware, when using iherb the first time. They will send you an email with this request after you have placed your order. Of course, I denied sending such details and consequently my order was cancelled. I am really glad, because I wouldn't trust this firm re security.

 I would not shop here again

Very good selection of products, prices were the best that I could find on the internet, seriously. This is my favourite place to get my daily vitamins and other supplementsI found iHerb.com while surfing online for the best deal on Coenzime Q10. iHerb.com has the best price I could find and the best Q10 available:Kaneka, japanese quality. They have a variety of brands and sizes. I ordered a couple of bottles and a bottle of Stevia Plus, too. I received my items in the mail quickly, and they arrived in excellent condition. I will definitely order all my vitamins, supplements and other health products from iHerb.com from now on, and I would recommend their service to anyone. Oh, and if you're a new customer, you can save $5 off your order (as I did) with this coupon code: IDU143. After your first order you will receive a coupon code too, and then you can give it to all your friends. You can not use your own coupon code to receive a discount,however you will earn cash when someone use your discount code.Checks are mailed out once your account is $300.

 I would shop here again

I found iHerb.com while surfing online for the best deal on Coenzime Q10. iHerb.com has the best price I could find and the best Q10 available:Kaneka, japanese quality.. They have a variety of brands and sizes. I ordered a couple of bottles and a bottle of Stevia Plus, too. I received my items in the mail quickly, and they arrived in excellent condition. I will definitely order all my vitamins, supplements and other health products from iHerb.com from now on, and I would recommend their service to anyone. Oh, and if you're a new customer, you can save $5 off your order (as I did) with this coupon code: ATA262. After your first order you will receive a coupon code too, and then you can give it to all your friends. :) You can not use your own coupon code to receive a discount,however you will earn cash when someone use your discount code.Checks are mailed out once your account is $300 You will need to create another account using a different email address if you wish to make purchases again so the money you earn will not be used as a store credit payment.

 I would shop here again

I could not find a place to purchase a particular brand of tea anywhere in Canada but I did find it at iHerb and recieved the product days later.  Very happy with my purchase and how quickly it arrived.  I will definately continue to order from them unless I can find it closer to home to avoid the shipping charge.

 I would shop here again

Iherb is easily the best online shop for vitamin/mineral/herbal supplements. For most products they have the lowest prices on the net. Moreover, if you enter code ALO065 during checkout, you will get $5 off your order. Shipping costs are amazingly low and the site also offers a great selection of free samples. Iherb is an outstanding example of how a business should be run.

 I would shop here again

easy to run, easy to buy what i want.so Excellent..fighting!

 I would shop here again

I placed an order Jul 13 and received it Jul 20, 2010. FAST, accurate service and best price anywhere for the item I ordered. If you are a first time customer and type in the code DEF062, you will receive a $5 discount. Currently FREE shipping on orders over $40. I will definitely order from
I HERB again. iherb.com
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 I would not shop here again

Fair

 I would shop here again

Shopping on the Net was very easy.

 I would shop here again

Great job, guys!

 I would shop here again

After having attended 10 days, and after having correctly answered to a mail of i-herb for an address of billing the order has been annulled.

 I would shop here again

It was really nice that you didn't charge me for the shipping (4 dollars) to Europe. I appreciate the gesture. Thanks. I will continue to shop from you but I would love that the small packages could except one pound and not the 80$ maximun cost.

 I would shop here again

Good

 I would shop here again

Discounts ranging from 15% - 75% on a wide selection of vitamins, herbs, supplements, natural care products and health foods from a variety of manufacturers.  Their prices are often less than what you pay elsewhere, even directly from the   Read full review...

 I would shop here again

iherb is excellent. Extremely fast delivery. All orders accurate. Customer service is = customer is always right. Used a number of other web-health stores and there is no comparison.

 I would shop here again

This was my first purchase at iHerb. No complaints. They seem to have a lot of products closer to wholesale pricing than most online retailers. They are NOT the LOWEST-priced retailer, however. I purchased the same order from a different site and got their shipment in 4 less days, for 75% of the price I paid at iHerb. So, basically, iHerb is dependable and a great value, but may not be the best value depending on what you're looking for. Always do a search for sales like "(X)% off all (Brandname)," and if there aren't any, then iHerb likely has the best deal.

 I would shop here again

Excellent shipping time..Great prices..Values their customers.

 I would shop here again