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iHerb.com

iHerb.com
 
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 0
Customer Service 0
See all iHerb.com listings

Read 316 reviews
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Showing 1 - 40 of 316

 
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good service and srlection

by iHerb.com Shopper, November 20, 2009
good service and srlection

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Lovely. Everything arrived on time well...

by iHerb.com Shopper, November 19, 2009
Lovely. Everything arrived on time well packaged and it was so affordable including the shipping. Will definitely be returning to purchase my other products sometime soon.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent! Good international shipping...

by iHerb.com Shopper, November 19, 2009
Excellent! Good international shipping rates and excellent range of products.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Not only was the service great, but I...

by iHerb.com Shopper, November 18, 2009
Not only was the service great, but I saved $30 on the price I paid my vet when I got it from him the first time!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

WAS VERY RELIABLE TO BUY FROM AND WILL...

by iHerb.com Shopper, November 18, 2009
WAS VERY RELIABLE TO BUY FROM AND WILL DO SO IF NEEDED IN THE FUTURE.THANKS

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent

by iHerb.com Shopper, November 16, 2009
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have shopped at iHerb for nearly 10...

by iHerb.com Shopper, November 14, 2009
I have shopped at iHerb for nearly 10 years. They always have what I want in stock, and they have always delivered it on-time. Moreover, each order has been well-packaged to withstand any delivery tramas. So, I've never received broken bottles or damaged goods. Further, their shipping rates have always been reasonable. . . . Bottom line, as long as they keep "delivering the goods," I'll keep shopping at iHerb!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Broad inventory, great prices, fast...

by iHerb.com Shopper, November 12, 2009
Broad inventory, great prices, fast shipping. I always shop here for this stuff.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very quick delivery. I ordered on a...

by iHerb.com Shopper, November 12, 2009
Very quick delivery. I ordered on a Saturday and received the package on the following Wednesday, in Holland. Even though they said it might take a few extra days due to storage reorganization, it was even quicker than normal shipping time. And only USD 12,00 for DHL shipping with a tracking number, which is a low price I haven't seen anywhere else. Iherb.com will definitely be the number 1 place to shop in the future provided they have what I want to buy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Order arrived extremely late, due it...

by iHerb.com Shopper, November 6, 2009
Order arrived extremely late, due it transpired to a failure with the postal system here in Australia. I went to the local post office to check whether they had seen the package and it had been sitting there for weeks. Iherb were not very understanding when I told them the package was late, but the product is good, so I shall buy again from them.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Starting to get slow with shipping

by radfaraf, November 5, 2009
They have always been great with prices and shipping times. However, my order in August took 3 days to ship. That wasn't too bad, but I seemed like it only shipped because I complained. Now an order I placed near the end of October only shipped now a week an 1/2 later. That is crazy slow!

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Excellent!!!

by iHerb.com Shopper, November 1, 2009
Excellent!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They did a good job!

by iHerb.com Shopper, October 31, 2009
They did a good job!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I like it

by iHerb.com Shopper, October 31, 2009
I like it

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Quck Delivery at reasonable cost....

by iHerb.com Shopper, October 25, 2009
Quck Delivery at reasonable cost. Great!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very Good

by iHerb.com Shopper, October 24, 2009
Very Good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

This is my second time shopping with...

by iHerb.com Shopper, October 19, 2009
This is my second time shopping with iHerb and I found that not only was the prices very reasonable but, also the ease and the timelyness of the ordering and delivery was exceptional.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Apart from the order on 9/25 that has...

by iHerb.com Shopper, October 17, 2009
Apart from the order on 9/25 that has only been shipped last week ( there were to be up to 3 days delay due to internal restructuring not really sure as to why it took nearly 3 weeks) the service is awesome and i am sure this was a one of.Selection of produsts is extensive,prices affortable and shipping from USA less then i would pay in Australa.They always have free samples,special offers,reviews of products and very easy to use system,really enjoyable shopping experience will continue to buy from i herb as opposed to other suppliers.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very Efficient and pleasant to deal...

by iHerb.com Shopper, October 14, 2009
Very Efficient and pleasant to deal with online. Aside from a glitch in the UPS pick up, delivery came within 14 days. Appreciated having it sent by air as it eliminated additional brokerage fees if shipped by land... Will use this service again!!!! Many Thanks - MAB

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This merchant has provided me with...

by iHerb.com Shopper, October 13, 2009
This merchant has provided me with excellent service over a period of time of several years. Although my order has not shipped yet, I expect no problems. This merchant is undergoing at this time warehouse renovations which may delay shipment of my order 2 to 6 days.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Awful customer service...lies on shipping delay

by thehealth2009, October 12, 2009
 
I am a new customer from IHerb.com and I did not appreciated my first buying experience with that reseller. NOT happy at all.  
 
I did my first order on Sept,28 2009...I read on there website there was 6 days delay due to warehouse re-organisation, after that delay I write them to ask what is going on with my order.  
So they replied at first that my order will be shipped on Monday Oct 05, 2009 and a second email said my item was shipped on Tuesday Oct 06, 2009.  
Now I just found out that my order was shipped on  
Monday Oct 12, 2009...WHAT A BUNCH OF LIES FROM IHERB.com...They do not offerring any discount or rebate for all thoses troubles...  
 
I owned a company and I do not treat my customers like that...  
 
I could understand your warehouse problem but at least do not lie to your customer about delivery date... 


UPDATE on Oct, 13, 2009...  
 
Last night, I contact IHerb on Live Chat, I asked the lady for a rebate on my next purchase...this morning I received an email from IHerb and they gave me a shipping refund.  
 
Better than nothing !

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Good

by iHerb.com Shopper, October 8, 2009
Good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Iherb shipping delays unacceptable

by gracesgranny, October 8, 2009
Now waiting 12 days for my Iherb order to SHIP. Site claims they are reorganising their systems and there would be a maximum of 1-6 days delay. I've contacted customer service 3 times and just got generic replies that have no real information. This is unacceptable and makes me worry that there is something else wrong with that company.  The worst thing is that I made another order on the 3rd October, not realising the problems!  Both now appear on my account as 'Ready to Ship'.  What a joke!  I have been recommending Iherb to other people for some time and now have to let them all know that something is seriously wrong.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Save yourself a headache...

by vitaman2, September 30, 2009
Save yourself a headache... and don't bother shopping here. My order never arrived, even though the order showed that all of the items were there in stock. I have to agree with the previous reviewer. I think something weird is going on there at   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 
Sorry iHerb ... You've changed! ... unfortunately for the worse. I used to love iHerb and recommend them to everyone because they had what they said they had in stock and they used to ship quickly. NOT ANY MORE. And their customer service is a complete   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Prices are OK. Very quick delivery....

by iHerb.com Shopper, September 24, 2009
Prices are OK. Very quick delivery. This was my first order but not the last.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Very good selection of products, prices were the best that I could find on the internet, seriously. Get 5% off for orders over $60 and you can use code JAF965 to get an additional $5 off. And shipping to Canada was incredibly fast. The initial   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent speed of delivery. I got the...

by iHerb.com Shopper, September 21, 2009
Excellent speed of delivery. I got the packagde to Sweden in 2 days and only for 12 bucks ! Comfortable and quickly to place the order, the credit card information is stored on the server, so I have only to confirm the order and it is all done !

  I would shop here again
Overall Rating: 5/5.0 store rating
 

iHerb is the best!

by iHerb.com Shopper, September 21, 2009
iHerb is the best!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Perfect

by iHerb.com Shopper, September 20, 2009
Perfect

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent experience every time that I order

by bluefairy, September 14, 2009
I have been shopping online for years and iherb is the best store, out of many, that I buy from. Their product prices are always the cheapest that I can find and their international shipping rates are brilliant. The products always arrive in perfect condition and sometimes even ship within hours of my ordering them. This is a great company which, I hope will be around for a very long time.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent. Please can you ask them to...

by iHerb.com Shopper, September 12, 2009
Excellent. Please can you ask them to supply Cystoprotek.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good. Thanks.

by iHerb.com Shopper, September 9, 2009
Very good. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My main disappointment in this purchase...

by iHerb.com Shopper, August 26, 2009
My main disappointment in this purchase was that at shopping.com the price for the item I wanted was listed at $143 at Iherb, which is why I chose it. The actual price charged was $170.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent prices and prompt delivery.

by yiandeh, August 26, 2009
I mistakenly submitted a negative comment on iherb that should have been directed towards nutritiongeeks. iherb is one of the main suppliers that i've used since being ripped off by the geeks. I have generally positive experience w/ iherb, tho they did fail to make good on a discounted product, and did not respond to an e related to the fact. As it was only a few bucks, i didn't pursue the matter. Otherwise, i find the site easy to use and would certainly recommend it to everyone. My apologies for any confusion - certainly a space-out on my part - sorry. The negative comment will be resubmitted in the right place.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent service

by iHerb.com Shopper, August 24, 2009
Excellent service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great

by iHerb.com Shopper, August 23, 2009
great

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Good product range and very good prices for vitamins & supplements.  Using the code VOL776 at the checkout, I also got $5 off my first order. Items were shipped the same day, and I couldn't be happier with the service I   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

very easy and efficient..

by iHerb.com Shopper, August 15, 2009
very easy and efficient..

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great selection, great prices and quick...

by iHerb.com Shopper, August 9, 2009
Great selection, great prices and quick delivery. Thanks iHerb.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

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