HiFiSoundconnection.com

BEWARE of their used car stereos.  The sent me a total of 3 filthy, broken units.  None of them worked.  I had to pay for return shipping.  Then they only gave me a partial refund because they charge a restocking fee for returns.  YES, THEY PLAN TO RESTOCK THE FILTHY BROKEN STEREO AND RESELL IT TO THE NEXT CUSTOMER.  Do not buy used products from HifiSoundConnection.com.  They sell broken stereos that they do not even test before they sell them.

 I would not shop here again

They just forgot my order I guess, it had been 2 weeks since the putchas. When I called customer service, they told me my item had just shipped the day before, but the UPS tracking indicated that it was shipped out that same evening after I had called. But I do have my item and it is fine. I guess I should have called sooner, everyone makes a mistake sometime. It was a great deal, and I will buy from them again.

 I would shop here again

Bait and switch I ordered a KICKER SPEAKER Box of a certain type but got another box. Was told that they had no more boxes that I had ordered so they sent out another one of a different kind in its place. I received the other box broken not just once but four times in a row, the fifth time the box was ok, several weeks later. I still to this day have not received the difference of the original speaker box $$ that I had ordered. I have called and e-mailed four different times with my original order number #11708894 still to this day 2/25/2011 have not got nothing yet not even a reply. Original order date 12/20/2010 * Names to be mentioned Quentin and his boss the head SNAKE of them all ROBIN!! *****DANGER*****BEWARE*****RIPOFF*****BAIT N SWITCH*****

 I would not shop here again

I tried sending on-line message and the person at HiFi just left me. I called the next day and spoke to a different person and he acknowledged my email and said it shoud be taken care of. HAVE NOT HEARD ANOTHER WORD. i PAID DUTY ON WHOLE PACKAGE AND RECEIVED 1/2

 I would not shop here again

Had to return the item, turns out my original radio was fine, just needed a fuse replaced. Was sent an email with instructions and RA return number, no hassle.

 I would shop here again

Excellent, I would use them again.

 I would shop here again

I have perchased from HiFi Sound a couple of times. The products are Great and thier shipping is super fast. I saved them as a favorite in ebay. Thier prices are usually the cheapest so why shop anywhere else? Very happy with all my purchases. Would definatly recomend this seller.

 I would shop here again

Dont waste your time on them. It was a good deal until I paid for it, I placed the order on a Friday, while chatting w/ a sales person, the payment was made at the same time, and he assured me that I would get my order by next Friday, he said that it   Read full review...

 I would not shop here again

It was a positive onlie experience.

 I would shop here again

Everything was OK until one of the speakers didn'T work Not real happy about the cost to ship it back to have fixed Dale Craft and extra $20.00

 I would shop here again

Good service

 I would shop here again

in the phone callto HiFiSoundconnection prior to the sale, the stereo was represented as almost new, removed from a new vehicle in a stereo upgrade. The recieved stereo was from a wrecked vehicle, and was clearly subjected to the weather. Additionally, the recieved stereo has the same malfunction as the stereo it was to replace. I could have gone to a local wrecking yard to get a simular product, cheaper.

 I would not shop here again

Yes to the last question, but I would send the product back if it had not cost me to get it programmed to my vehicle, this was not a new Radio but at least all componets should have worked properly. This equipment should be checked before it is sent out, If I could get the money back for programming I would send it back for replacement.

 I would shop here again

I ordered this radio and was told that the dealer had to unlock it. That was ok and the Cadillac dealer here in MD charged me $120.00 to do that. But the dealer then said that the audio for this unit did not work. So I just gave that money away! I got back with Hi Fi Sound and let them know that the radio that I paid $89.95 was a pice of junk and what next? So far nothing... I feel that I got a bad deal all around! Am out of $120.00 and $89.95. So if you do this kind of work then you can have the money and I will remember this the next time I think of ebay for my needs. Thanks Again. Edward Greene.

 I would not shop here again

I received the product and it looked terrible. It literally looks like it was stolen out of a car. There's a gigantic pry mark in the top and one of the knobs doesn't work at all. I contacted the seller per their request with my issue before writing negative feedback, but I've yet to hear back from them. Very very disappointing customer service.

 I would not shop here again

Very friendly and customer oriented. Excellent service; would highly recommend!

 I would shop here again

I would shop here again.

 I would shop here again

Excellent 2nd experience with this merchant

 I would shop here again

SO FAR SO GOOD

 I would shop here again

This order is at least 1 week overdue.

 I would not shop here again

The experience was questionable at first when ordering anything from a website-Do I trust the company and is it legit.There were questions when an error on my part for the billing and then I could not reach someone at the company.After talking aith a live person and recieving my product,I am satisfied.

 I would shop here again

Happy with the website

 I would shop here again

The Unit was poorly packed and the packaging was crushed open upon arrival. The mounting tabs were bent flat against the unit as well. Have not installed the item so cannot comment on its quality.

 I would shop here again

great speakers fast delivery

 I would shop here again

the advertising is very misleading , the advertizement never said anything about the radio being locked up nor did it say the buttons were worn badly, they show a picture of a new stereo, therefore i take it very mis leadingand they still haven't refunded me yet , and its going on 2 weeks , they already have the stereo back in good condition, but i have no refund i am so upset!!!

 I would not shop here again

Good delivery time to Canada

 I would shop here again

My answer above are to be qualified by the following. I received exactly what I ordered speedily. I knew it was a salvaged item and was instructed to expect some minor cosmetic flaws. Unfortunately I had to return the item for a replacement. Not because of anything cosmetic but the CD mechanism didn't work properly and was unreliable. I believe it was sent to me in good faith and really wouldn't/can't complain since there is really no good way it could have been checked before it was sent. No doubt it "worked" when taken from out of the car salvaged. I would conclude that being in a bin and moved/jostled/shipped could have changed something inside. Either way I was asked to ship it back. I have requested a replacement optimistically. I had to pay the return postage which is a concern since the part was not functioning properly. I suppose I'm OK with that cost provided the replacement indeed works acceptably. Perhaps after the next shipment I will have a "better" picture of their rating. Admittedly some grace should be given when selling used/salvaged/stored wherever items. Thanks!

 I would shop here again

I ORDERED A RADIO FOR MY 2005 BONNEVILLE AND RECIEVED A RADIO FOR A GRAND PRIX. THEYREQUESTED ME TO SEND THE WRONG RADIO BACK WHICH I DID AND I HAD TO PAY $13.32 SHIPPING. THEY ALSO ASKED ME FOR A MODEL NUMBER WHICH I DO NOT HAVE ACCESS TO.I ALSO CALLED THERE CUSTONER SERVICE DEPT. AND WAS TOLD A RADIO WAS BEING SHIPPED TO ME ON THURSDAY OF LAST WEEK AND TODAYS EMAIL SAID THEY WANT A MODEL NUMBER.

 I would not shop here again

Excellent web site. Shipped on time. Item received was in very good condition even though it was used. Not a problem. It was exactly as stated. I am very happy with my purchase. I would buy from them again.

 I would shop here again

Easy to use website had no problems with order.

 I would shop here again

excellent search capability on the web site. Easy to complete the purchase request. The goods were received very fast - sooner than I expected. The goods were absolutely what I had requested. A very good shopping experience.

 I would shop here again

purchases are fine. It is much more difficult to return a item to them, they make it very hard to return items, beware!!!

 I would not shop here again

The experience was commendable!

 I would shop here again

This merchant has good quality and prices. The best way to reach customer service is thru email. Even though they have a phone number listed, can never reach anyone via phone.

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Great!!!

 I would shop here again

PRODUCT ARRIVED EARLIER THAN EXPECTED, HAD TO SHIP IT BACK BECAUSE PRODUCT HAD A PROBLEM, AND I WAS REALLY SUPRIZED HAD THE REPLACEMENT SUBWOOFER IN 3 DAYS FROM THE DAY I CALLED THERE CUSTOMER SERVICE AN THE NEW ONE WORKS GREAT!!! I WILL DEFINITLY SHOP WITH HIFISOUNDCONNECTION.COM AGAIN

 I would shop here again

HiFiSoundconnection sent me a non usable part. It was clearly not fully assembled at the factory and not inspected. They claim to have not gotten my first email trying to get a return authorization. Finally I got a response and received a return authorization #. In the mean time I had to move forward with my project and got the part from another source and asked for a refund or store credit. They did not respond. Finally weeks later they sent me a new part, that I no longer need. So now I've spent $20 on shipping for a $30 part I don't need. Thanks but no thanks. HiFiSoundconnection sucks. Go to Sonicelectronics or Woofers etc. Don't go to Dealer Cost Car Audio, they are the WORST

 I would not shop here again

Accurate description, great packing, fast shipping, excellent communications.

 I would shop here again

Will recomend to friends

 I would shop here again

I will never order from them again!!  they sent me a refurbished radio with a cd player that didn't work and when i wanted to return it for a refund (because i had found a new one somewhere else) they gave me the run around for 6 weeks! their return policy clearly states that i have the right to return the item.  i finally had to get the bank invovled.  Don't order from them but if you do MAKE SURE you will NOT return the product.

 I would not shop here again