Guitar Center

Very, very prompt delivery

 I would shop here again

Great service, great selection, great prices

 I would shop here again

Great seller. Item in stock shipped as promised and in great shape

 I would shop here again

It was great! I especially appreciated the free shipping. This allowed me to receive the same low price benefit as if I visited the store. I will definitely shop on-line at Guitar Center again.

 I would shop here again

I was able to order two gift cards as Christmas gifts for my son-in-law and grandson. They have arrived! Thank you SGK

 I would shop here again

It was fine.

 I would shop here again

I ordered two pick ups and only one showed up. I didn't realize that the other wasn't in stock that day. After a brief phone conversation it was explained that as soon as they sent the first item, the second can available later that day. So I'm suppose to receive the second on Tuesday Nov. 3.

 I would shop here again

everything was as advertised

 I would shop here again

Always excellent

 I would shop here again

I special ordered a set of headphones from my local Guitar Center, but four day later I noticed that my order was still only approved. I called customer service, they were very nice and said that the problem was their fault and they would fix it the same day (Thursday). Monday rolled around and the order status hadn't changed, so I called again and apparently they had entered my gift card # wrong, and my Guitar Center didn't have it in a safe like they are supposed to. Long story short, it took nearly a month to sort everything out, between calling, emailing, and visiting my local GC, but I'm finally back at square one: I have a gift card and no headphones. Everyone was nice, but no one was helpful. Never shopping at Guitar Center again.

 I would not shop here again

Clean and organized web site. Straight foward and easy to navigate. Great response time and follow through.

 I would shop here again

I had asked for this product to be shipped as quickly as possible once we had verified that it was in inventory. It did not ship for three days. The 3-5 business day shipping will be at least 6 days as the product did not arrive yet. We are a sound contractor and this delay has caused our deadline to shift. As a result we have missed the expectations of our client. It is understood that the delays by the shipping company is not the fault of GC, but, the slowness of GC in fulfilling this order is a problem.

 I would shop here again

HORRIBLE EXPERIENCE! Ordered a bass guitar In store, because they did not have it in stock... It took 2 weeks to get to the store, even though they kept sending me emails saying the bass arrived and was ready for pickup) After messing around with the   Read full review...

 I would not shop here again

Too big and too many competitors who have same if not more stock and with a more friendly and less aseptic emergency room feel to it. Better prices at other stores as well......far better.

 I would shop here again

As easy as online shopping can be!!

 I would shop here again

very good, fast, low price, an so on. I will make a similar purchase soon. Thank you.

 I would shop here again

The first Gibson Les Paul was defective. I called and I was allowed to exchange the defective guitar. The replacement works fine and I am very pleased. I thank Guitar Center for their assistance. I will continue to shop both on line and at their retail stores

 I would shop here again

Pleased with quantity and quality of the products available plus what can be found on line at Guitarcenter.com. Love it!

 I would shop here again

Excellent service

 I would shop here again

The products are at a good price. Perhaps it is necessary to have inventory of those qualified as 5 rate.

 I would shop here again

We were pleased with the experience and the merchandise.

 I would shop here again

placed order on monday, recieved purchase on friday, shipment was packaged very good. no problems

 I would shop here again

This purchase was for an item I would have purchased anyway but since there was a sale that affected its price, I was compelled to buy it sooner.

 I would shop here again

Guitar Center offered the best product available for switching amps, plus I recieved an online 15% off offer. The 15% discount was the deal I was looking for, so I purchased the product. Thx, Darrel

 I would shop here again

the only problem i had was punching in my credit card number wrong. the product actually arrived earlier than expected.great service

 I would shop here again

A very good online seller I will buy from Guitar Center.com again. Fast Shipping and good comunication and the product arrived the day the tracking said it would. Thanks Again.

 I would shop here again

Guitar Center is and always has been a fine example of how business should be conducted. Professional customer service combined with extensive product knowledge breeds consumer confidence, thus repeat business.

 I would shop here again

I completely dumbfounded when I opened the box to find that inside was the packing slip and packing paper and no pedal. The box had not been compromised in any way the original tape, mailing label, were not compromised. Customer service was slow at resolving my problem. I'm not sure how an empty box could have been shipped but it was. They agreed to send it out again but wanted to send it normal ground of which I requested a faster ship mode since I have already waited a week. On Wednesday 9/30 I was told it would ship FedEx 2 day air. It is now Sunday 10/4 and I still have not received it. FedEx delivers in our area on Saturdays..I expected it then. Although I will not stop purchasing for the Guitar Center I have to admit this has been one of the most disppointing purchases I have made.

 I would not shop here again

Excellent service, knowledgeable people. Fantastic experience. Great Store.

 I would shop here again

I have gone to guitar center numerous times. The first few times when I went I hadn't planned on purchasing anything. I didn't realize until I wanted to purchase something how bad their customer service sucks. I went in to purchase a new stratocaster and I could not get anyone to help me. I left and spent an extra $150 on the same guitar at sweetwater just because guitar center has the worst customer service I have ever experienced. I recommend Sweetwater.

 I would not shop here again

On-line shopping at Guitar Centre is easy and the wide variety of items offered for selection benefitted buyers. Most of all, payment by Credit Card is secure and this is most important.

 I would shop here again

Great! saved me a trip.

 I would shop here again

I actually ordered this through the Salt Lake City store, as they didn't have this in stock. The salesman in the store over the Keyboard area, was knowledgeable and very helpful throughout this purchase. Without him, I may not have purchased this. But with his help, it made me decide, and go ahead with the purchase. I will always talk to him when I am unsure of products. Please thank him for me, but I can't remember his name, but I know he was the manager over the Keyboard area in the Salt lake City, Utah store.

 I would shop here again

Site seemed easy to use. I will go back if I need to in the future.

 I would shop here again

Wanted to purchase a guitar case for the guitar I recently purchased at this store. I found one I liked, emailed tech support to find out if it would fit. Received mail back promptly from Dillion C that it would fit. I ordered, received and it did not fit. Called store to let them know, seemed to take in inordinant amount of time to get return arranged and find one that would fit. Everything was done politely and business like. I will continue to order from this store.

 I would shop here again

Very pleasant purchasing experience...

 I would shop here again

Sure! I've done a lot of online ordering and your service and ease of use was the best I've seen. For some reason, I had to order the Yamaha power supply separately and went to Amazon. What a nightmare their site is! I got the keyboard for my grandson and now I'm thinking about getting one for myself. I want one with pressure-sensitive keys and good voicing. I know it will cost more and wonder what you would recommend. Question 6 should include DNA. Thanks Chick

 I would shop here again

this site is excellent, i was able to select the brand i wanted. read reviews on that brand and review overall rating which made it easy to pick what i wanted. plus the quality of products are outstanding.....thanks guitar center b. jackson

 I would shop here again

the guitar stand was no longer in their inventory

 I would shop here again

Very satisfied!!

 I would shop here again