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I placed my order, received e-mail...
by etrailer.com Shopper, July 12, 2009
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I placed my order, received e-mail confirmation. Then notified of the ship date. I then received another e-mail stating that my order would arrive even earlier than I expected. Fantastic job!
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I've purchased from eTrailer a couple...
by etrailer.com Shopper, July 11, 2009
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I've purchased from eTrailer a couple of times now and have been very pleased both times. There was a slight delay in shipping my order out because one of the parts was on order from the manufacturer. When I called to ask why it hadn't been shipped out yet, they went ahead and shipped everything else I had ordered and will ship the back ordered part when it comes in. They were very helpful and very friendly. I will definitely continue to get my trailering gear from them.
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Their customer service cannot be beat....
by etrailer.com Shopper, July 11, 2009
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Their customer service cannot be beat. My order arrived the next day with no addition shipping fees.
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very fast, no problem purchase
by etrailer.com Shopper, July 11, 2009
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very fast, no problem purchase
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Awesome seller. Fast shipping, kit was...
by etrailer.com Shopper, July 10, 2009
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Awesome seller. Fast shipping, kit was super-easy to install with excellent instructions included. Would recommend, will buy again.
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This was my first purchase from...
by etrailer.com Shopper, July 10, 2009
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This was my first purchase from etrailers.com.
Item was ship US postal service, therefore could not be tracked. I was unsure of how long it would take to receive, but the item arrived in just over a week.
That was fantastic!!
Excellent service, great communication with merchant.
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Excellent customer service. I would...
by etrailer.com Shopper, July 10, 2009
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Excellent customer service. I would definitely buy from etrailer.com again. Etrailer's great inventory, fantastic web site and informative customer service sets them apart from the competition.
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Excellent and outstanding service, Fast...
by etrailer.com Shopper, July 9, 2009
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Excellent and outstanding service, Fast shipping
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They had the product I needed at a good...
by etrailer.com Shopper, July 9, 2009
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They had the product I needed at a good price. I would do business with them again.
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Great product
by etrailer.com Shopper, July 8, 2009
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Great product
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Everything was great, hitch was...
by etrailer.com Shopper, July 8, 2009
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Everything was great, hitch was awesome, shipping was great. I really liked the videos of how to put it on. That makes you guys the best. One thing the time frame to put the hitch on was no right. It took about an hr longer...
thanks
Dustin
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Perfect experience
by etrailer.com Shopper, July 8, 2009
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Perfect experience
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They were very knowledgeable of my needs
by etrailer.com Shopper, July 8, 2009
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They were very knowledgeable of my needs
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Items were in stock, and they shipped...
by etrailer.com Shopper, July 7, 2009
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Items were in stock, and they shipped immediately (they even bumped the priority on the shipping gratis). The rack fits and works flawlessly, just as advertised. I'll definitely go back to eTrailer.com when shopping for any additional hauling needs.
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One of the few buisnesses that I think...
by etrailer.com Shopper, July 7, 2009
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One of the few buisnesses that I think actually goes above and beyond what is expected. would definately purchase from them again if I needed to, and will recommend them to anyone if the occasion arises.
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Competitive prices
by etrailer.com Shopper, July 7, 2009
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Competitive prices
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The brake shoes were out of stock and...
by etrailer.com Shopper, July 6, 2009
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The brake shoes were out of stock and would have taken too long for economy shipping. I was given the option to have the shoes drop shipped from the supplier for a nominal expediting fee (that I felt was a reasonable charge).
The brake controller and associated cable was shipped promptly from stock.
Their customer service made a good effort to assist with expediting the order and contacted me when there was an obstacle to prompt delivery.
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good qualityproduct timely dilevery
by etrailer.com Shopper, July 6, 2009
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good qualityproduct timely dilevery
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an excellent experience, from the...
by etrailer.com Shopper, July 6, 2009
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an excellent experience, from the design of the website to the shipping communication, to the assembly instructions. Really a first class operation.
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Product matched description perfectly....
by etrailer.com Shopper, July 6, 2009
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Product matched description perfectly. Used immediately on 600 mile trip. It performed wonderfully. Easy to use. I'll never use a roof top cargo carrier again. One minor issue: paint is peeling already. Hope it won't rust.
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No instruction or invoice papers. Not...
by etrailer.com Shopper, July 5, 2009
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No instruction or invoice papers. Not very professional.
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Excelent on line merchant
by etrailer.com Shopper, July 4, 2009
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Excelent on line merchant
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THE PARTS WERE SENT QUICKLY AND WE...
by etrailer.com Shopper, July 4, 2009
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THE PARTS WERE SENT QUICKLY AND WE RECEIVED THEM A DAY SOONER THEN EXPECTED. THE INCLUDED INSTRUCTIONS WERE VERY EASY TO FOLLOW AND THE INSTALLATION WAS EASY.
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very helpful website, especially with...
by etrailer.com Shopper, July 1, 2009
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very helpful website, especially with videos showing installation procedures
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Item ordered did not fit, and I had to...
by etrailer.com Shopper, July 1, 2009
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Item ordered did not fit, and I had to order another piece. Other than the frustration with the original piece my experience with etrailer was positive. Good customer service.
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It just doesn't get any easier or...
by etrailer.com Shopper, June 30, 2009
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It just doesn't get any easier or better. The product is exactly as advertised, shipped on time, received on time, and was even easier/quicker to install than advertised. I shop and buy 95% of my needs over the internet and Etrailer.com is one of the best. Thanks.
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very good at responding to questions...
by etrailer.com Shopper, June 30, 2009
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very good at responding to questions after I ordered.
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Quality merchandise at a resonable...
by etrailer.com Shopper, June 30, 2009
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Quality merchandise at a resonable price. Very good feedback during ordering and shipping. Prompt delivery with excellent tracking.
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Received this order exactly as...
by etrailer.com Shopper, June 28, 2009
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Received this order exactly as promised; would have liked more info on wiring harness hook-up, but with your tech help was able to figure that out.
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great price. So so on packaging 2 ends...
by etrailer.com Shopper, June 28, 2009
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great price. So so on packaging 2 ends of hitch were out of the box and needed to be repainted. Other than that everything else was great.
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