eTronics

Full review
I called to order the Canon Powershot G7 since many reputable sites (Dealnews.com and eDealInfo.com) listed the great price etronics.com had it for. Their webpage said that you'd get a free tripod and screen protector (along with standard free shipping) if you called your order in rather than simply doing it online.

I called and was immediately annoyed-- the representative I spoke with kept messing with me-- "ok, how many batteries do you need?" "None, please" ... "WHAT?!? You don't want an extra battery?? What will you do?" ... "I'll recharge the battery..." ... "Ok, but it's your funeral!"

Then! "Ok, how many compact flash cards do you want?" ... "I'm ok-" ... [cuts me off] "Well, we have a special on a 1gb compact flash card..." ... "Ok, but, umm, the camera doesn't take compact flash, it takes secure digital cards." ... "Oh, uhhh, we have those on sale, too!

This kept going until every possible accessory was listed and after ever refusal came a highly annoying "WWWHHHHAAAAT?!?"

Next, I was asked how I wanted to ship it. I asked for the free shipping, which he said was no longer offered and listed a bunch of extremely high-priced options ($20-40). I said that I was looking at the webpage and it listed free shipping to which he replied, "Ohhh, *that* free shipping, ok."

He then mocked my last name (which really isn't that bad of a name, I swear!)

All of this bothered me, but I wanted the camera, so I gave him my credit info, etc.

Then I said, "One last thing, I wanted to make sure I'm getting the free tripod and screen protector that the website lists." He replied: "Yeah, yeah, yeah, shipping is free."

"No, I said, free tripod and screen protector." Then: "Yeah! You get free shipping.. Listen we already talked about this, it'll ship out for free."

"NO! THE WEBPAGE SAYS I GET A FREE TRIPOD AND SCREEN PROTECTOR FOR CALLING MY ORDER IN."

He says: "yeah"

me: "Yeah what?"

him: "Yeah, you get that"

Me: "I get what?"

him: "what you just said."

This went on for another 5 minutes where I kept asking him to tell me, precisely what I got for free, which he wouldn't do-- he just kept saying whatever the websites lists, I'll get.. He *promised me* I'd get it.

I then said, "You know, I'd like to just cancel this, it's getting a little absurb.

him: "WWWHHHAATTT?!? This is a great price!"

me: "Yes, but you are less than useless. I'd happily pay a premium not to deal with people like you."

him: "whoa whoa whoa, I've only been trying to help you out!"

Then we argued MORE about why I shouldn't cancel. Then he said I needed to speak with his supervisor and he put me on hold for about ten minutes (nice classical hold music-- not expecting that!)

The person that picked up was OBVIOUSLY the same guy, except talking really, really, really slowly. It took another 5 minutes of arguing over how I could cancel the order, then, all of the sudden this slow-talking "supervisor" switched into a normal voice and said "ok, thank you for calling, goodbye." and just hungup the phone.

So, if you want to get screwed, order from the company... They might as well call themselves 51s Street Photo or something. Order from Amazon, Newegg, Buy.com, or Frys-- you might pay more but you won't get screwed over...