ePhotoCraft

Great status (without asking) on mfg back-ordered item. Fast shipping when item was available. Well packaged. Credit card not charged until item shipped. Great folks to do business with!

 I would shop here again

Camera was correct, Memory cards were incorrct. Merchant immediately abated the issue.

 I would shop here again

I was reluctant to buy from them at first as they seemed like they could be another one of those New York camera boiler room type stores. However they did advertise "no grey market, no refurbs". They also had the best price on the Olympus E-300 dual lens kit. Ephoto charges a moderate shippng fee but no tax for me. I could have got the exact same product from Costco locally with no shipping but tax. In the end ephoto was more than $100.00 cheaper than Costco or any other place. They also had an additional 2 year Olympus FACTORY warranty for less than Olympus does on their own website! After ordering I was expecting "the call" to try to sell me something else. IT never came. I simply got an e-mail with a thank-you and a tracking link for UPS. Whole deal could not have been easier! Buy from ePhoto, you won't regret it.

 I would shop here again

It was a very satisfying purchase. Elder the salesperson that I talked with was friendly and knowledgeable and very helpful...The product description on the website matched everything he told me...Did not hassle or try to sell any other items. I check their ratings and found they were near perfect. Then I ordered the Olympus E-1 camera for overnight next day air( received my tracking information within a very short time ) and received the camera at 10:30am the next day..I will buy from them again.. It was a pleasure. He mentioned that they wanted my return business and they will get it.
The ratings for the businesses are very critical as to weather you are going to get hassled, switched or put on hold for long periods of time.



 I would shop here again

I must say, my order with ePhotoCraft was filled and
shiped as quickly as stated. I would do business with them again and highly recommend them to others.

GTF

 I would shop here again

I ordered the new Nikon 17-55mm DX lense and it was sent immediately. Tracked it the whole way and got it today. Also wrote to them asking if they actually HAD the Nikon D2x in stock (no one else did) and Saam answered back immediately that they had one and I ordered right away. UPS says it is scheduled for delivery tomorrow.

I have had REAL problems with other (especially) camera outlets. This one actually delivers great service. I plan on using them from now on for anything they sell.

I guess this place really IS family run. I could not be happier.
Russell

 I would shop here again

Great customer service, very easy to speak with a knowledgable and helpful human being. I'd definitely shop here again. Had a mix up, and it was set straight immediately. Great service.

 I would shop here again

I bought a Nikon D70 Outfit hassle free. They are a certified Nikon dealer. Nikon will not give you any rebates nor will the camera be under warranty unless you buy your camera from a certified dealer. The package arrived sooner than expected. They DID NOT do the bait and switch or sell you a foreign model that other cheaper dealers will do. I did a lot of research before buying from them. Basically they have the highest ratings of any store, the cheapest of any trustworthy store, have great customer service, and no sugar coated... You get what they say you get and don't get any annoying calls or E-mails afterwards. I highly recommend them.

 I would shop here again

Order shipped the day after being placed and arrived as scheduled with no problems. Order was well packed and item was in perfect condition. The shipping box did have a significant dent in the side, but everything inside was fine.

 I would shop here again

Absolutely a five star transaction. With two day shipping, my package was right on time. Buying something on the internet that costs nearly a thousand dollars without seeing it first would normally make me a little nervous, but I would have no problem doing it again with ePhotocraft.

 I would shop here again

A wonderful experience doing business with ePhotoCraft.com. I purchased a $8,000 Canon EOS 1Ds Mark 2 along with other accessories and it arrived the following day as promised.

 I would shop here again

Excellent experience with quality products.

 I would shop here again

After 50 years of business ownership and operation I've earned a reputation as an astute shopper and one exacting rigid performance.
I purchased a Zuiko telephoto lens from ePhotoCraft. . .
Then I went back and purchased again!
They price right. They perform.
Good businesses are built on a foundation of trust.

 I would shop here again

One item was not in stock and took 2 weeks to ship. At the time of order, the item was listed as 'in stock,' so the delay was unexpected.

 I would shop here again

Service was excellent. Emails on receipt of order and on dispatch with tracking number and link to UPS site. I have received phone calls and made call to this merchant about my orders and the service was exactly as stated. I will be ordering more equipment from ePhotoCraft. Best of all the price was very competitive.

 I would shop here again

I chose PhotoCraft specifically because of their high rating on Epinions. There prices were better than MSRP and I could avoid sales tax. So they were cheaper than a local store.

Nevertheless, for a purchase as expensive as this (Nikon D70) I wanted to be sure that I was dealing with a reputable Nikon dealer.

In one phone call, I got everything I wanted. To contrast with the New York based stores, not only did they reassure me that I had made good choices, they even talked me out of accessaries I didn't need. They even shipped it for free. I got the UPS tracking number that night.

Since then I have called with a few questions, and they are happy to help me. What more could you want?

 I would shop here again

Very knowledgable, responsive, knowledgable sales person. He immediately helped me correct a problem in the way I had ordered online.

 I would shop here again

There was a problem with my credit card, of which I was promptly notified via a phone call from ePhotoCraft and which subsequently permitted the transaction to go through smoothly. Thank you.

 I would shop here again

These are good guys and highly recommended. I found their prices a little higher than the lowest competitors, however I would say it was worth it. Making a large investment in a camera can be a worrying experience. I put a high premium on dealing with a company I consider trustworthy.

ePhotocraft certainly is trustworthy and their staff (thanks Saam) seemed to be pleased to accommodate my special requests.

The camera arrived well packed and in perfect condition with all parts accounted for. They are explicit about not selling gray market items which I liked.

I will use ePhotoCraft again.

 I would shop here again

The shoping experience was grate and esey. Would shop thier in future.

 I would shop here again

I have made two purchases from "ePhotoCraft" and I was very pleased with both. Eldar the young man I talked to for information on the Items I was purchasing was very professional and a pleasure to work with. I highly recommend "ePhotoCraft" and I'm looking forward to my next purchases.

 I would shop here again

These folks are pleasure to deal with. I ordered a Canon 20D from them on a Thursday evening and had the camera in hand by Saturday. They were knowledgeable, helpful and did not try to sell me any extras.
The camera had a problem after a a couple of days. I called them on Tuesday and they had a replacement to me by Friday along with a gift certificate for the inconvenience.
This service along with the very competitive pricing on two more orders has made me a big fan.

 I would shop here again

This is simply the finest photo shop on the east coast. I do not know why anyone would go anywhere else. Eldar and his team at the Burke store are top notch. They are courteous, professional, and patient. And, they know their equipment. Prices are more than reasonable, and with your purchase you get a lifetime partner willing to help you get the most our of your camera. Photo processing is excellent and runs rings around anything you'd get elsewhere. You walk into the store and you are always greeted by name, no matter how busy the staff is. You will never get that in a big box retailer.

 I would shop here again

Couldn't have been better. I made a mistake on the order but they called to clarify even though they could have made more money had they not.

 I would shop here again

I ordered my camera on Jan 3. The same day the order was processed, the billing info was sent to UPS, and on Jan 4th the order was traveling to me. I have not received it yet, but the speed with which these people operate is very, very impressive! Great job. I will post another review concerning the condition of the camera later.

 I would shop here again

My order of the new Olympus E-300 SLR camera order came to me in two days, exactly as advertised. I do a lot of research on a store's pricing and customer satisfaction rating before placing any online order. ePhotoCraft is tops in both categories. They will have my business again. Maximum rating!

 I would shop here again

The Nikon D70 (about $1200.00) was huge purchase for me, I wanted to make sure that the dealer was both honest and an authorized Nikon dealer so I would not have any "gray market" problems or someone trying to sell me hundreds of dollars in unnecessary   Read full review...

 I would shop here again

Excellent service and prices. I shop here frequently for Nikon gear.

 I would shop here again

This is a very good store-new cameras and good prices.

 I would shop here again

ePhotoCraft that's excellent company in one word. There are working awesome people: like Eldar and Saam. They were so detailed and fast with all my inquiries. Thanks for all team. Without any hesitating would recommend for all my friends.

 I would shop here again

Shopping at Photo Craft was a pleasant experience. After dealing with other photo stores by phone I didn't expect the no-haggle experience of Photo Craft. There were no "we're running a special", "we have a better lens", etc. My order was taken, totaled and a time of arrival was given. When I received my package(when promised) everything I ordered arrived safely and the "total price" was as promised. I will happily reorder from Photo Craft, their prices are reasonable and their customer service is great; something we all wish for today but rarely receive. Thank You Photo Craft.

 I would shop here again

Fast shipping, great products, great prices, helpful and excellent customer service. You can rest assured and feel very comfortable that they are a reputable internet and mail order camera retailer. I am now an ePhotoCraft customer!

 I would shop here again

I ordered a Nikon Coolpix 8700 with accessories, and it shipped the next day. I had e-mails with shipping and tracking info with UPS. Three items were backordered, and I had e-mails notifying me of their status, updating, and final notice on their shipment. SUPERB SERVICE!!!

 I would shop here again

EPhotoCraft provided customer service beyond my wildest expectations. I recently bought a Nikon N75 body and a 50mm/1.8 D AF from EPC. Even though their price was slightly higher than some internet stores, the overall shipping and available starter kits with a 2yr extended warranty worked out better; plus they are in Virginia, and
so am I.
I wanted to get the MB-18 battery pack and needed a 52mm
UV filter for the 50mm lens; neither was available on the web site. I placed my order for the N75 body, 50mm lens and
the Nikon SLR value kit which includes a Nikon Bag and a
58mm lens for the standard 28-80 G lens. I e-mailed notes at time of purchase, that I was disappointed that they did not offer the MB-18 battery pack or the Nikon 52mm UV filter.
As I was shopping for the MB-18 and the 52mm UV filter, I got an e-mail from EPC, they substituted the 58mm for a 52mm (Sunpak), and special ordered the MB-18 for only $44.95; WOW !!! All my business at one place. Above and beyond the call of duty. A++++++

 I would shop here again

Customer service was very prompt and friendly when I called to make sure product was in stock.

 I would shop here again

I ordered A Nikon D70 Kit on Sunday. It was shipped out the next day. The Item was well packed and brand new unopened. All rebate forms were enclosed. Very satisfied! I will be doing repeat business with PhotoCraft without hesitation. I highly recommend!

 I would shop here again

After hearing all sorts of horror stories about dealing with camera shops on the internet. I became skeptical of dealers advertising on the web. I started looking at various online services (including yours) that rated these outlets. ePhotoCraft was rated near the top in everyone’s site. My contact at ePhotoCraft was with Eldar (who is the owner of this store) and found him pleasant to talk too and knowledgeable. His prices were excellent and he didn't attempt to "add on" non essential items to the sale. Shipping charges were fair and shipment was prompt. I would highly recommend this store.

 I would shop here again

Buying a camera, or rather buying from an internet store can be risky business. I had to write my first review for ephotocraft. This store is 1st class. They take your order, ship it out the same day and give you an order # and tracking #. Received mine in 2 days and I must add that they do not deal with grey market, like all the stores in brooklyn NY! you get full usa warranty. And once I had a return, they received the return, checked out the product and replaced it, with order # and tracking # and get this, All in the same day. ***** 5 Stars for sure

 I would shop here again

If you want polite no pressure service, an authorized dealer, in stock item, prompt delivery, a good web site, and you don't mind paying a little more for it, ePhotoCraft is the online experience for you.

 I would shop here again

It was as easy as it gets. I ordered online and a few days later I had the camera.

 I would shop here again