ePhotoCraft

Fantastic retailer. Got one of the hottest Nikon bodies in less that 10 days from order. The giants take months to deliver while this 'family-operated' enterprise did it in extremely short time, not charging any premium on this. So many other 'reputable' ones would jump on the opportunity to market it with a 20% premium - just because they can. Not the case here.
Customer service has called me to confirm my order at the time they have received the stock, mainly because it was a back-order item and my card wasn't charged before the confirmation. The person calling was very curteous and kindly laughed at my disbelief and amazement, as I was stunned to hear that it was ready. This wasn't my first order with them, and I do not recall any issues with any my prior orders. Highly recommended

 I would shop here again

It was the first time I shop with them. They are reliable and the delivery was quick. I am very satisfied. I will shop with them in the near future.

 I would shop here again

Great shopping experience and I will go back. Great pricing, items were in stock, and shipped when promised. An incorrect filter was sent by mistake, but the exchange process was painless. They take care of their customers.

 I would shop here again

Excellent customer service. Phone calls & e-mail was answered quickly. They also 'Price Match'

 I would shop here again

I was a bit disappointed. Two days after I ordered my item, it had still not been shipped. Their website and phones were out of service for a full day. On the third day my item was still listed as "in process" so I called to cancel. They said it had already been shipped. I doubted that so I asked for the tracking number. The number they gave me was invalid. He said it takes time to show up on the UPS site. Not true because 2 days later the same number still shows as invalid. Agent said I would have to pay for shipping if I cancelled then said I'd have to pay $10 for delivery intercept. When I threatened to dispute the charge he backed down and agreed to a full refund. Bottom line: I caught them in a lie and they made it worse by trying to extort money to cancel my order. This is not the type of behavior I expect from a reputable merchant.

 I would not shop here again

I ordered a Canon Rebel T1i through UniquePhoto.com four days before Christmas expecting it to be delivered by Christmas Eve.  When I placed the order the item was in stock.  When I check a couple of days later the order was still pending with no tracking number.  So, I called and was eventually told that the camera was out of stock and I would not receive it before Christmas.  I then checked around and on Christmas Eve I called Photo Craft to see if they had the camera in stock.  Jack assured me that they did and he would personally process the order the following Monday and I would receive it in two days by UPS.  I say Jack and the people at Photo Craft are reliable and people of their word.  Even though I had problems processing the order online, problems of my own not theirs, they called me Monday and got the information that they needed and I had the camera on Wednesday.  Wonderful service and fast delivery!  I would gladly do business with them again and recommend them for anyone looking for a camera

 I would shop here again

It was a pleasure doing business with ePhotoCraft, which was recommended to me by a friend. Their website was easy to use and their service excellent.

 I would shop here again

I received considerable help from this merchant prior to placing my order.  The order was shipped the same day it was ordered.  I had ordered a UV filter which turned out to be out of stock - they substituted a more expensive filter for the same price.  They carry a good selection of excellent products at competitive prices, and their service is second to none.  This is not my first purchase from them, and it certainly won't be my last.

 I would shop here again

I purchased a Nikon D90 + 18-105mm kit lens and a 35mm f1.8 prime from Photocraft, and had it shipped internationally to Australia.It was *much* cheaper then buying locally, and the 35mm wasn't even available in Australia at the time.
Despite the long wait (18 days due to shipping via USPS), and the inconvenient payment method (international bank wire), I'm quite pleased with the service.
I was glad that the package was labeled with 'Nikon Lens', as optical lens equipment is not charged any import duty at customs, whereas electronic equipment such as a camera is charged duty. Might be worth asking for this if shipping to Australia.
I was originally concerned with purchasing from the USA, due to the risk of damage with any long distance shipping to Australia. I was please when I opened the box to see that it was well packed, with ample protection for the camera and the lens.
I have just started to use the camera over the course of a few days, and it seems to be working fine.
Will confidently purchase further equipment off them in the future!

 I would shop here again

Delivery was on-time. Order was accurate... Would shop here again. The only thing that sketched me out was that when I ordered just the camera body, they sent me the VR kit and just took out the lense.  I didn't like how someone opened the box to get the lense out but the camera looks and functions just fine so maybe I'm just tripping.Delivery was on-time. Order was accurate... Would shop here again. The only thing that sketched me out was that when I ordered just the camera body, they sent me the VR kit and just took out the lense.  I didn't like how someone opened the box to get the lense out but the camera looks and functions just fine so maybe I'm just tripping.

 I would shop here again

Delivery was on-time. Order was accurate... Would shop here again. The only thing that sketched me out was that when I ordered just the camera body, they sent me the VR kit and just took out the lense.  I didn't like how someone opened the box to get the lense out but the camera looks and functions just fine so maybe I'm just tripping.

 I would shop here again

PhotoCraft had the second-best price but was the only merchant with the product available for shipping at the time. The order was processed the next business day and the free shipping got the product to my home in exactly one week. I'm very pleased and will not hesitate to shop with PhotoCraft again. Highly recommended.

 I would shop here again

Placed an order with next day shipping as the item was available in stock and was expecting to get it shipped within/after 24HRs, surprisingly, there was not even a single eMail updating the status other than the first auto. email.

Sending an email, asking to update the status, I have got the following response, which doesn't seem a professional one.

" We received your order but because you are using an international credit card, we cannot process your order. If you have another card you would like to use please let us know, and we will do all we can to help you."

I have replied asking them for cancellation and I have got no response at all confirming the cancellation.

 I would not shop here again

I ordered a canon EOS 5D Mark II from this company in the mid-afternoon. The order was placed after a phone call to Photo Craft to confirm that the hard-to-come-by Canon EOS 5 D Mark II was actually in stock.  I was told that a shipment was arriving   Read full review...

 I would shop here again

Order(Nikon D3x) arrived on time in good order. Easy order with absolutley no problems. Highly recommended.Would re-order without any hesitation!

 I would shop here again

Purchased a NIKON D90 (Replacing NIKON D70); Searched brick and mortar locally in addition to the web.  Previous good vendor, Norman's Cameras, didn't return a good price.  Best prices (aka Abe's of Maine) returned sketchy reviews.  For $25 more it was worth it to me to buy from ePhotoCraft (which is a brick and mortar PhotoCraft) and a NIKON authorized dealer with universally glowing ratings (epinions and price grabber). So far it has been a good experience.  Ordered the camera yesterday (a Sunday) and received an email today confirming my order and giving me a UPS ground tracking number.
Web site was easy to navigate; transaction was easy (used PayPal);  will update once the camera gets here.
Update: Camera arrived sooner than predicted and it is better than I had hoped for.  Overall a great (and comforting experience).  I will certainly look at them next time I need camera equipment

 I would shop here again

I did my research before buying a camera online. In researching the reviews I was highly impressed with the reviews from ePhotoCraft customers. After looking at many review sites I decided to make my purchase with them. My price was right the shipping was immediate and the camera arrived within a few days! Everything was perfect and the experience was exceptional. They had a problem with details on my credit card and called me on the phone for some information and off we went. Shipped within minutes of the call! I highly recommend using them for your next purchase.

Best regards,
LP - Houston Texas

 I would shop here again

These guys are for real.  I purchased a Canon EOS 30D from them in 2006.  It had a slight issue with the mirror that I called them about and they had a new one shipped out to me next day.  I have since purchased lens and bags for my EOS30D and am about to by another lens this week from them.  They also are a real store.  When my son lived in Maryland I went to the store and bought my 50mm lens at the store.  Same great service as on line and over the phone.  As far as I can tell they are the best priced real on line camera shop.  I have also purchased my Canon Flash, 28 to 135 mm lens and 70 to 210 mm lens as well as filters, bags and other accessories.  Their phone support is always friendly and helpful.  They also do their best to price match the bad guys as well as have given me bundle pricing when I buy various items at once.  It is great to see that there are some honest businesses in the on line electonics world that also offer great pricing.

 I would shop here again

Thank you for your excellent customer service.I received exactly what I ordered in only three days UPS ground delivery. I am completely satisfied with my purchase and hope to shop with you again soon.

 I would shop here again

Very fast and professional and handled a credit card security problem without delay. Customer service contacted me right away and the order was right on time.

 I would shop here again

Excellent easily-understood web site. This was my first experience with this vendor, and I was amazed at how smooth it was. I will be back!

 I would shop here again

great price and shipped when expected. A

 I would shop here again

No problems at all. I have also placed other orders with no problem. I even had to cancel one order and everything went perfectly fine.

 I would shop here again

Very Easy and Very Happy wih product.

 I would shop here again

Overall satisfaction is a 10. This is first time ordering from ephotocraft. I ordered the Tamron 28-75 2.8 lens for my Nikon camera on Sunday and had my package by Friday in perfect condition and exactly what I ordered. I had been searching for this lens   Read full review...

 I would shop here again

Authorized dealer, excellent price, prompt shipment of order.

 I would shop here again

The items were delivered via UPS accurately and incredibly -- in under 24 hours after I placed my on-line order! Would use this store again.

 I would shop here again

Luckily, I live right around the corner from Photocraft. I have bought two cameras (Nikon Coolpix 4300 and Olympus SP570UZ)from them a few years apart from each other and both times I was extremely pleased with their service, knowledge and patience. They will also price match!

 I would shop here again

Purchased a hard to find camera. Everything about transaction went smoothly. Right product, right price timely shipping. Would gladly do business with retailer in future.

 I would shop here again

Repeat customer, have found customer service and price to be excellent.
Knowledgeable agent always available to assist
Great to do business with

 I would shop here again

This was a FANTASTIC on-line shopping experience! I was kind of nervous about buying such a high dollar item on-line, but I am so glad I took the chance here. They are great! I ordered my item Wed morn and had it by Friday afternoon...and that was just   Read full review...

 I would shop here again

I ordered a Nikon lens from ePhotoCraft. The next day I got a phone call and was ready for the BAIT & SWITCH that so many of the photo stores use. Well they were just verifying my phone number. The man was polite and wanted to make sure I got my order ok. It was shipped free. I was emailed a tracking number and it arrived the day they said it would. It was the USA version like advertised. It was in the original Nikon boxes and all the parts were included.
Very satisfied.

 I would shop here again

I was very pleased with my shopping experience at ePhotoCraft.com! I ordered a digital camera kit and flash on a Tuesday afternoon, and it shipped that evening. I qualified for free shipping, sent by UPS ground service, and I received my package on Wednesday! I also submitted a question to their customer service folks online and received a prompt and thorough response. I would definitely recommend ePhotoCraft.com.

 I would shop here again

I ordered it, they shipped it, UPS delivered it. Enough said.

 I would shop here again

Ordering from Europe, it is important to know that the shop has a good reputation and, boy, this shop has it in spades. In all of our conversations and emails Eldar has been most helpful and informative. A tower on strength. Trying to buy "unobtainable" lenses like the 18/200 and 200/400 proved no problem. All available in a couple of weeks at highly competitive prices. Advice on monopod heads, new back pack in view of the size of the 200/400? Not a problem. I just wish they were nearer me!

 I would shop here again

A+++ Ordered Canon 430EX flash Monday night. It shipped Tuesday via UPS ground and arrived on Thursday. Product is new and exactly as ordered. Shipped to alternate shipping address registered with Discover credit card without any problem. Good e-mail communication. Highly recommended.

 I would shop here again

Everything was as advertised. The service was outstanding, the shipping was timely. I'm VERY satisfied and will use them again on future purchases.

 I would shop here again

WOW this was the only place in the country that I could get the flash I wanted and they don't even stock it talk about great. I needed a flash for a wedding that I was shooting and the place that I was going to get it from keep giving me a run around. Finally with only a week before I had to leave for the wedding I needed to find another place to get my flash I wanted a Metz 54 mz4i which is AWSOME by the way. I tried B&H Adorama and all the other big photo places every one said that there was no way they could get it for me. I went to Bogen's web page went through there on line vendor's not a single on of them could even get it for me in time. I called Photo Craft and they were able to get it to my door in 2 day they don't even stock this flash but some how they did it when no one else would if I ever need anything for my photo stuff from now on I will just call them first.

 I would shop here again

This is my second order with ephotocraft. The 1st order was a Nikon D80. I received it the next business day! Saam is awesome and I have not had any problems whatsoever. They are very responsive to all of my questions as well. I really couldn't ask for anything more - other than one lens was out of stock I was looking at, but no biggie. A++ You can trust this company...

 I would shop here again

It was an excellent experience. Easy to navigate website for ordering. Quick processing of order and fast shipping.

 I would shop here again