eLighters.com

eLighters.com
 
Average Rating: 4.33/5.0 store rating
Customer Service 1
On-Time Delivery 2
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Been trying to track order now for 2...

by eLighters.com Shopper, April 14, 2012
Been trying to track order now for 2 days the tracking site does not work properly. Keeps telling me to try later.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

eLighters has a great selection of...

by eLighters.com Shopper, April 9, 2012
eLighters has a great selection of lighters and cigar cutters. It was really the only place on the web I felt comfortable ordering from. I ordered a lighter/cutter gift set for three of my groomsmen and couldn't be happier with what I receive. I would definitely order from eLighters again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good selection.

by eLighters.com Shopper, March 31, 2012
Good selection.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

this is my second lighter, thats why I...

by eLighters.com Shopper, March 28, 2012
this is my second lighter, thats why I bought from you again

  I would shop here again
Overall Rating: 3/5.0 store rating
 

This merchant is great. I have made...

by eLighters.com Shopper, March 25, 2012
This merchant is great. I have made multiple purchases here, and have always had great satisfaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

extremely happy

by michelle223, March 16, 2012
Hi

I recently purchased 1 of their lighter, it came with free engraving, so I had it engraved.

It arrived a few days sooner than I thought, the engraving was excellent, and I am extremely happy with this purchase, and would deffinetly recomed this company to anyone, and everyone.

They are great and the lighters areasonable too.      

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

I just keep coming back.

by eLighters.com Shopper, March 14, 2012
I just keep coming back.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

they had a great selection of items,...

by eLighters.com Shopper, March 5, 2012
they had a great selection of items, and i received my order quickly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Was all good! Thanks!

by gcorvin, March 1, 2012
Item was well packaged and arrived at my door very quickly.  Good communication.  Will definitely buy from them again!  Website nicely designed as well.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great shop, easy to use, only used one...

by eLighters.com Shopper, February 28, 2012
Great shop, easy to use, only used one time so far, but great service, mailed internationally (to Australia) within two weeks, product works well. I'd definitely use this site again. Price and range were competitive too.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

eLighters either met or exceeded my expectations.

by roblar1950, February 24, 2012
I am very happy that I decided to order my new pipe lighter through eLighters.com.  I received my order very quickly even though I used the standard shipping method. 

I consider this to be the best pipe lighter that I have ever purchased.  The quality is second to none.

A very positive internet experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

HORRIBLE EXPERIENCE

by uclabonato, February 20, 2012
I ordered a lighter in december over the internet and the lighter was supposed to be delivered.  Lighter with accessories was approximately 90.00.  I recently found out that gift was never delivered and I called elighters to see what was up.  Their response was that according to their records, lighter was delivered.  I repeatedly told them that gift was never delivered and they kept reasserting that it was not their responsiblility to make sure carrier (Fed Express) delivered product.   I am now having to fill out paperwork with my credit card to get reimbersed.  Moral of the story....WHEN PURCHASING MERCHANDISE ON LINE, GO THROUGH AMAZON.COM OR ANOTHER REPUTABLE SHOPPING SITE.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

i love the lighter

by eLighters.com Shopper, February 13, 2012
i love the lighter

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very pleased

by eLighters.com Shopper, February 11, 2012
Very pleased

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I placed my order but wished to add an...

by eLighters.com Shopper, February 10, 2012
I placed my order but wished to add an item to it @ the offered sale price - a fire starter lighter. The customer service was pleasant and efficient. Yes, I will be purchasing here again. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always outstanding service & product...

by eLighters.com Shopper, February 9, 2012
Always outstanding service & product availability.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ease of use (finding product I wanted,...

by eLighters.com Shopper, February 1, 2012
Ease of use (finding product I wanted, ordering, timing of shipping) was excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

just so so

by eLighters.com Shopper, January 31, 2012
just so so

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Easy. Good price. Nice Job on the...

by eLighters.com Shopper, January 29, 2012
Easy. Good price. Nice Job on the engraving. Very satisfied. Delivered on time. Thanks.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The products I received were in good...

by eLighters.com Shopper, January 27, 2012
The products I received were in good condition and I received them in a timely manner. I would buy from this merchant again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Received in excelletn condition,on...

by eLighters.com Shopper, January 25, 2012
Received in excelletn condition,on time. Great product, well made!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent-no problems.

by eLighters.com Shopper, January 23, 2012
Excellent-no problems.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Would only go to elighters for future lighter purchases!

by mvmcgee, January 19, 2012
Great lighter! Was a great gift, and he is still using it, even though when he opened it, he said he hadn't had good luck with Butane lighters, and always went back to disposables...Now he's a convert.  Thanks for your online demos which is as good as being there, great insight; quick delivery, and quality of engraving!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

FANTASTIC!

by juliebug0401, January 13, 2012
I purchased 3 canisters of butane fuel for my kitchen torch here and was VERY happy, with the price, the communications, and the quick shipping.  Will definitely buy from again!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent and very artistic.

by diaboliccoffee, January 12, 2012
The e-lighters team was remarkable in the way that our business was handled recently, and this includes a close-to-christmas mistake that they handles incredible well.

We ordered a gift set for the man in charge of the office which had two pieces, both of which to be engraved uniquely. When the package arrived (around December 14) it was engraved wrong. 

We contacted the website via e-mail and they handled the situation immediately, sending a receipt for return and a new tracking number within a few hours of our conversation. 

The new package arrived engraved properly before christmas (in fact, in a matter of 3-4 days), giftwrapped and ready to roll. We were very pleased with all of our dealings with the team.

Further, we asked them to draw draw a dinosaur fighting a unicorn and kittens purring rainbows. They were provided with our order on sticky notes and made the entire office laugh out loud. Well done. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Simple and efficient, and you had what I wanted when I wanted it.

by stdupont48, January 11, 2012
Everything was perfect! I would use you business again. Efficient, responsive, and you had the product I was looking for. I got the right product exactly when you said I wouild. What more could you want from a business.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Outstanding service!

by rcklein93, January 11, 2012
The first Corona Aero I received didn't seem to work for me so I returned it and you overnighted a replacement right away and in time for Christmas giving.  The replacement worked just excellent and I thank you for your great customer service.  

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

My items arrived damaged and in poor...

by eLighters.com Shopper, January 10, 2012
My items arrived damaged and in poor condition. Fortunately, all the items worked but when I sent pictures with all the items and their condition to the seller, the reply was not acceptable. I run a service company and if my products arrived to a consumer in this condition, I would be embarrassed and concerned with ensuring my customer that this is not acceptable service. Instead, they asked for my suggestion on what should be done next and explained that the damaged goods should still be operable and that for the one item that was damaged and in poor condition, I could possibly exchange it. I should not have to go to the post office and exchange a 30 dollar item that is in the condition of a year's worth of usage. They should simply refund me my money or they should send an item of equal or greater value to ensure I am not dissatisfied.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Great selection! We received a quality...

by eLighters.com Shopper, January 10, 2012
Great selection! We received a quality product at a good price in a timely manner. Hard to beat that!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Above and Beyond. Enough said...

by redinthehead, January 5, 2012
I tried ordering a lighter from another website for my boyfriend for Christmas and it took them two days to just inform me that the image I requested to be put on the lighter had been denied. Then they told me it would be at least 10 days before I would even get a standard lighter that they showed they had in stock. They didn't even give me the option for one or even two day delivery. I ended up finding this website December 22 and put the order in. I was worried that given all the troubles I had been having I wouldn't get it before 2012 even hit. I got my lighter with the full engraving I had requested (which the other website said they couldn't do on that lighter by the way) gift wrapped by Christmas eve!! It was in perfect condition and it looked awesome!! I got way more than I expected out of the service. Thanks!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Worst onling experience

by customer200425, January 4, 2012
horrible... I bought two coleman lighters and a christmas lighter .. when i got the coleman lighters both were broken one leaked butane all over me and other other one did not light with fluid in iT. I emailed them after my tracking number showed that it was delivered to correct address. They responded two days later and said "We do not process returns until friday" this was after the mail reported it was delivered at right address on 10th of dec. I waited two more fridays and emailed them again asking when I would recieve a check or they would credit back my account. They did not respond and a week later  I wrote them again asking them when I would recieve my refund but then still have not responded that that has been a week ago. Also before buying make sure you read the fine print. Anything u get engraved u cant return even if its broken. Also if you do not shift what u by in excact packaging that they send you they will not take it back. worst site I have ever bought christmas presents from.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Acceptable

by eLighters.com Shopper, January 3, 2012
Acceptable

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The lighter I purchased did not work...

by eLighters.com Shopper, January 1, 2012
The lighter I purchased did not work when it arrived. I returned it the next and received a credit to my credit card in a timely manner.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

as to question number 6., neither...

by eLighters.com Shopper, December 31, 2011
as to question number 6., neither option applies.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

They were very responsive and quick and...

by eLighters.com Shopper, December 28, 2011
They were very responsive and quick and my husband loves the products he received in time for Christmas. Extremely prompt!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great customer service.

by eLighters.com Shopper, December 23, 2011
Great customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Order was received much sooner than...

by eLighters.com Shopper, December 21, 2011
Order was received much sooner than expected. The quality of the leather case was better than expected. Very pleased with the product and the overall experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very nice site, all products thoroughly...

by eLighters.com Shopper, December 20, 2011
very nice site, all products thoroughly explained, clear concise pictures..

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great merchant

by eLighters.com Shopper, December 19, 2011
Great merchant

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy, simple, effective

by eLighters.com Shopper, December 19, 2011
Easy, simple, effective

  I would shop here again
Overall Rating: 5/5.0 store rating

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