eLighters.com

eLighters.com
 
Average Rating: 4.33/5.0 store rating
Customer Service 1
On-Time Delivery 2
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SCAM ARTISTS!

by angelosfam, December 15, 2013
My daughter ordered 2 engraved lighters for Christmas gifts. They debited her bank account and then never sent the lighters. After two weeks with no response to her inquiries, they sent her an e-mail saying they needed "an imprint of the front and back of the credit card she used for the transaction" AND " A COPY OF HER PASSPORT"!! Obviously they are complete scam artists. Still waiting to see what happens with her request for a refund.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Ordered online. Lighter was exactly as...

by eLighters.com Shopper, January 17, 2013
Ordered online. Lighter was exactly as depicted in the website.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent from A to Z. Good...

by eLighters.com Shopper, January 10, 2013
Excellent from A to Z. Good communication, friendly & serious approach. Highly recommended seller. A

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Sells defective items had to initiate credit card chargeback.

by alodus, December 28, 2012
elighters is an extremely unprofessional group that sells defective items and then refuses to return them.  Be very wary of ordering here for gifts if they are not going to be opened immediately.  They were uncooperative when I tried to return an item.  Overall I had a very unpleasant experience with them and had to initiate a credit card chargeback to get my money back.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Only issue was the change in shipping...

by eLighters.com Shopper, December 28, 2012
Only issue was the change in shipping from UPS to mail delivery. I still got the product on time but it was difficult tracking.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good experience

by eLighters.com Shopper, December 21, 2012
Good experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is the 2nd time i've ordered...

by eLighters.com Shopper, December 18, 2012
This is the 2nd time i've ordered from E-lighters. I have been pleased and would order again. Thank You!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Product was extremely well wrapped for...

by eLighters.com Shopper, December 15, 2012
Product was extremely well wrapped for shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Customer service was non-existent. No...

by eLighters.com Shopper, December 12, 2012
Customer service was non-existent. No follow-up, no resolution to the problem they themselves created. All in all a exercise on futility with an disrespectful and uncooperative "bad used car dealer" ! Avoid them like pedophile on Halloween!

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Only place i could find product i...

by eLighters.com Shopper, December 10, 2012
Only place i could find product i needed for a price that was reasonable. Received product in a fast time frame.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent!

by eLighters.com Shopper, December 10, 2012
Excellent!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I really am please with my product it...

by eLighters.com Shopper, November 16, 2012
I really am please with my product it was actually a Christmas preset so it got here in plenty time and the price was so reasonable and Thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very pleased with the product and the...

by eLighters.com Shopper, November 12, 2012
Very pleased with the product and the timely delivery particularly concidering this was an international order.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I found the website easy to navigate...

by eLighters.com Shopper, November 12, 2012
I found the website easy to navigate and the order shipped to my house sooner than expected and arrived in good condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service will shop again

by eLighters.com Shopper, November 12, 2012
Excellent service will shop again

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I randomely fell upon this site and...

by eLighters.com Shopper, October 1, 2012
I randomely fell upon this site and I'm so grateful that I did. I found the perfect presents for the hard to shop for men in my life. - Carlie Lanehart

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very quick service to say the order was...

by eLighters.com Shopper, September 21, 2012
Very quick service to say the order was international and a great item. I would not hesitate to use e-lighters again even if I could get the item in the uk as their service was so good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I will be returning the item. I...

by eLighters.com Shopper, September 10, 2012
I will be returning the item. I thought it would hold 100's and a BIC lighter but it doesn't

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I purchased two Zippo plastic ashtrays....

by eLighters.com Shopper, August 24, 2012
I purchased two Zippo plastic ashtrays. Here is a snapshot of the order: Name Code Qty Each Options ----------------------------------------------------------- Zippo Black Cigarette zippoZAT 2 5.06 Ashtray Subtotal 10.12 Shipping 5.99 Tax 0.84 Total 16.95 One of the ashtrays, still wrapped in shipping paper, fell out my hands while I was trying to separate them. I was seated, and the ashtray fell about 18 inches on my soft leather shoe and shattered. I explained this to eLighters and requested a replacement or refund from them. They sent me an RMA number and asked me to return the broken ashtray. My return shipping cost was $4.97. The original ashtray cost was $5.06 tax and shipping, or roughly $8.48. With my cost of returning the broken ashtray of $4.97 $8.48 original cost, my total cost for the broken ashtray is $13.45. If I am refunded the original purchase price tax shipping, I will still be out $4.97 and will have no ashtray for my money. I think that was a very poor response from eLighters' Customer Service. They should have either refunded my money, or sent a replacement ashtray.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good Experience

by eLighters.com Shopper, August 23, 2012
Good Experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Nice lighter, but I was expecting a...

by eLighters.com Shopper, July 30, 2012
Nice lighter, but I was expecting a torch rather than a flame.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent!!!!!

by eLighters.com Shopper, July 28, 2012
Excellent!!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great selection, easy to place order,...

by eLighters.com Shopper, July 25, 2012
Great selection, easy to place order, always arrives quickly

  I would shop here again
Overall Rating: 5/5.0 store rating
 

All went just fine !

by eLighters.com Shopper, July 18, 2012
All went just fine !

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I needed to verify that the lighter...

by eLighters.com Shopper, July 11, 2012
I needed to verify that the lighter required butane and could not accept petroleum distillate lighter fluid. The representative I spoke with over the phone was very courteous and efficient.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Bought a monogrammed business card...

by eLighters.com Shopper, July 3, 2012
Bought a monogrammed business card holder on line on Saturday 6/23. Stated that it would take 2 business days before it would be shipped because of the monogramming. I was hoping I would receive it before the weekend as it was a gift to be given that Sunday. I received it on Wednesday, 6/27, which is unbelievably fast. I was impressed with the shipping as well as the product. It was nicely monogrammed (with no mistakes!) and seemed to be of good quality. I would order again from this company.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My purchase was a gift for my husband....

by eLighters.com Shopper, June 20, 2012
My purchase was a gift for my husband. The selection was great and my husband is very happy with his new money clip.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was easy to find what I was after,...

by eLighters.com Shopper, June 16, 2012
It was easy to find what I was after, but I recieved no reply to the question I asked in the customer comments box as to whether there was a discoumt on orders of more than one dozen lighters of this kind.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I've used elghter several times in...

by eLighters.com Shopper, June 16, 2012
I've used elghter several times in the past. Long before I became a frequent amazon user.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Yes, I was very satisfied.  I also ordered from Bugstore before you and used you as a backup to make sure I had at least 1 lighter before a certain time.  I will never order from Bugstore again due to a complete lack of communication and   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

good company to order from.Fast quick...

by eLighters.com Shopper, June 9, 2012
good company to order from.Fast quick delivery

  I would shop here again
Overall Rating: 4/5.0 store rating
 

on time delivery and the case was as...

by eLighters.com Shopper, June 8, 2012
on time delivery and the case was as shown

  I would shop here again
Overall Rating: 4/5.0 store rating
 

THE ORDERING PROCESS AND CUSTOMER...

by eLighters.com Shopper, May 19, 2012
THE ORDERING PROCESS AND CUSTOMER SERVICE FROM ELIGHTERS WAS GREAT..BUT I AM A LITTLE DISAPPOINTED WITH THE FLASK I RECEIVED---THE ENGRAVING WAS FINE...BUT THE FLASK HAS SOME SCRATCHES ON THE FRONT AND BACK OF IT----I TRIED TO BUFF THEM OUT..BUT NO DICE. AS I HAD TO GIVE THE ITEM AS A GIFT THE DAY AFTER I RECEIVED IT, I DIDN'T REALLY HAVE A CHOICE TO KEEP IT/SENT IT BACK/ASK FOR A REPLACEMENT, BUT I WASN'T 100% PLEASED W/THE FLASK. THE CIGAR HOLDER WAS GREAT!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Poor quality engraving, horrible customer service, do not post negative reviews on site

by blackhawk0093, May 16, 2012
BUYER BEWARE. Engravings are very low quality. Do not trust reviews on their website, as they have failed to publish my negative (but certainly not over the top or offensive) review several times. This is why all their reviews are positive. Engraving on five separate lighters was of too poor quality for me to comfortably give as a gift, and two of them had noticeable dents in the side. Company does not respond to any of my inquiries. Note - Zippos are fantastic, just don't  buy them from elighters...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fast!! and easy transaction.

by eLighters.com Shopper, May 13, 2012
Fast!! and easy transaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good

by eLighters.com Shopper, May 10, 2012
good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very happy with lighters

by eLighters.com Shopper, May 10, 2012
very happy with lighters

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have not recieved my second order...

by eLighters.com Shopper, May 9, 2012
I have not recieved my second order though???

  I would shop here again
Overall Rating: 4/5.0 store rating
 

need a more complete inventory....

by eLighters.com Shopper, April 25, 2012
need a more complete inventory. especially table lighters, they use to have a much bigger selection

  I would shop here again
Overall Rating: 4/5.0 store rating
 

This was the quickest delivery from...

by eLighters.com Shopper, April 20, 2012
This was the quickest delivery from internet purchasing I have ever had, and I do a lot of business online!! When I called to verify that I could get this item in time for a party, the customer rep was excellent. She informed me that I could get this item without paying additional shipping. I chose to pay extra because of previous purchases with other companies. I should have listened to the rep. I now realize that Shopping.com is a more efficient company and I will continue to use it.

  I would shop here again
Overall Rating: 5/5.0 store rating

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