eLighters.com

i love the lighter

 I would shop here again

Very pleased

 I would shop here again

I placed my order but wished to add an item to it @ the offered sale price - a fire starter lighter. The customer service was pleasant and efficient. Yes, I will be purchasing here again. Thank you.

 I would shop here again

Always outstanding service & product availability.

 I would shop here again

Ease of use (finding product I wanted, ordering, timing of shipping) was excellent.

 I would shop here again

just so so

 I would shop here again

Easy. Good price. Nice Job on the engraving. Very satisfied. Delivered on time. Thanks.

 I would shop here again

The products I received were in good condition and I received them in a timely manner. I would buy from this merchant again.

 I would shop here again

Received in excelletn condition,on time. Great product, well made!

 I would shop here again

Excellent-no problems.

 I would shop here again

Great lighter! Was a great gift, and he is still using it, even though when he opened it, he said he hadn't had good luck with Butane lighters, and always went back to disposables...Now he's a convert.  Thanks for your online demos which is as good as being there, great insight; quick delivery, and quality of engraving!

 I would shop here again

I purchased 3 canisters of butane fuel for my kitchen torch here and was VERY happy, with the price, the communications, and the quick shipping.  Will definitely buy from again!

 I would shop here again

The e-lighters team was remarkable in the way that our business was handled recently, and this includes a close-to-christmas mistake that they handles incredible well.

We ordered a gift set for the man in charge of the office which had two pieces, both of which to be engraved uniquely. When the package arrived (around December 14) it was engraved wrong. 

We contacted the website via e-mail and they handled the situation immediately, sending a receipt for return and a new tracking number within a few hours of our conversation. 

The new package arrived engraved properly before christmas (in fact, in a matter of 3-4 days), giftwrapped and ready to roll. We were very pleased with all of our dealings with the team.

Further, we asked them to draw draw a dinosaur fighting a unicorn and kittens purring rainbows. They were provided with our order on sticky notes and made the entire office laugh out loud. Well done. 

 I would shop here again

Everything was perfect! I would use you business again. Efficient, responsive, and you had the product I was looking for. I got the right product exactly when you said I wouild. What more could you want from a business.

 I would shop here again

The first Corona Aero I received didn't seem to work for me so I returned it and you overnighted a replacement right away and in time for Christmas giving.  The replacement worked just excellent and I thank you for your great customer service.  

 I would shop here again

My items arrived damaged and in poor condition. Fortunately, all the items worked but when I sent pictures with all the items and their condition to the seller, the reply was not acceptable. I run a service company and if my products arrived to a consumer in this condition, I would be embarrassed and concerned with ensuring my customer that this is not acceptable service. Instead, they asked for my suggestion on what should be done next and explained that the damaged goods should still be operable and that for the one item that was damaged and in poor condition, I could possibly exchange it. I should not have to go to the post office and exchange a 30 dollar item that is in the condition of a year's worth of usage. They should simply refund me my money or they should send an item of equal or greater value to ensure I am not dissatisfied.

 I would not shop here again

Great selection! We received a quality product at a good price in a timely manner. Hard to beat that!

 I would shop here again

I tried ordering a lighter from another website for my boyfriend for Christmas and it took them two days to just inform me that the image I requested to be put on the lighter had been denied. Then they told me it would be at least 10 days before I would even get a standard lighter that they showed they had in stock. They didn't even give me the option for one or even two day delivery. I ended up finding this website December 22 and put the order in. I was worried that given all the troubles I had been having I wouldn't get it before 2012 even hit. I got my lighter with the full engraving I had requested (which the other website said they couldn't do on that lighter by the way) gift wrapped by Christmas eve!! It was in perfect condition and it looked awesome!! I got way more than I expected out of the service. Thanks!!

 I would shop here again

horrible... I bought two coleman lighters and a christmas lighter .. when i got the coleman lighters both were broken one leaked butane all over me and other other one did not light with fluid in iT. I emailed them after my tracking number showed that it was delivered to correct address. They responded two days later and said "We do not process returns until friday" this was after the mail reported it was delivered at right address on 10th of dec. I waited two more fridays and emailed them again asking when I would recieve a check or they would credit back my account. They did not respond and a week later  I wrote them again asking them when I would recieve my refund but then still have not responded that that has been a week ago. Also before buying make sure you read the fine print. Anything u get engraved u cant return even if its broken. Also if you do not shift what u by in excact packaging that they send you they will not take it back. worst site I have ever bought christmas presents from.

 I would not shop here again

Acceptable

 I would shop here again

The lighter I purchased did not work when it arrived. I returned it the next and received a credit to my credit card in a timely manner.

 I would shop here again

as to question number 6., neither option applies.

 I would shop here again

They were very responsive and quick and my husband loves the products he received in time for Christmas. Extremely prompt!

 I would shop here again

Great customer service.

 I would shop here again

Order was received much sooner than expected. The quality of the leather case was better than expected. Very pleased with the product and the overall experience!

 I would shop here again

very nice site, all products thoroughly explained, clear concise pictures..

 I would shop here again

Great merchant

 I would shop here again

Easy, simple, effective

 I would shop here again

Had what I was looking for,very easy to purchase speedy delivery.

 I would shop here again

It was easy to find what I was looking for and to make my purchase. It was also nice to be able to see the examples of the different fonts available for the engraving.

 I would shop here again

This was my second time ordering from this merchant, and I have to say that these lighters that I bought are so much better than the expensive ones I bought a year ago.

 I would shop here again

Ideal.

 I would shop here again

Was looking for a brass/gold finish product, accepted stainless steel ok.

 I would shop here again

Every time I have ordered cig. lighters or Butane fuel, the items have been delivered on time with no delay. When dealing with e-Lighters.com, it is always a pleasure, because there is never any problem and it is a distinct pleasure dealing with them. Merchant rating is top-notch and excellent.

 I would shop here again

eLighters has a great selection, decided on one, received it quickly and am happy with the price and quality. I would recommend them.

 I would shop here again

I have been a customer of eLighters.com for many years, their vast selection of quality merchandise & total dedication to customer service is beyond question. If there is any question or a item is not in perfect condition, rest assured that you will receive immediate resolution of the issue. Their website is exceptional & they always provide up to emails on UPS tracking information. I give them "5" STARS !

 I would shop here again

just what I expected

 I would shop here again

easy and quick

 I would shop here again

This vendor is very professional. Shopping site is clear and purchase procedure is straightforward.

 I would shop here again

The shopping experience was much the same as at any other shopping site that I have used. There could be a bit more information regarding some of the merchandise offered.

 I would shop here again