eBags.com

Full review
If you’re the type who loves to hike or who needs a bag of some sort to store your laptop pc, personal items, or travel items, then one web service you should visit is Ebags.com. This on- line store offers items for sale across a broad range of categories, with most of the items relating to bags of one type or another.

What Does This Service Offer?:

With Ebags.com, you can order goods in the following categories:

Luggage- Kids luggage, hard side suitcases, rolling luggage, and other type of travel storage can be purchased here.

Travel Accessories- This area offers travel pillows, travel blankets, camera bags, travel games, travel locks, even diaries and umbrellas.

Business & Laptop- Briefcases, laptop cases, electronic cases, and business tote bags are sold here.

Handbags- Women’s purses of all different shapes and styles are offered in this section.

Back to School- School packs, lunch bags, slings, field bags, and other school- related goods are sold here.

Shoes- This is a link into another web site, shoedini.com, where shoes are sold.

Backpacks- Hiking gear can be purchased here, with a backpack to match your seriousness level.

Sports and Duffels- Golf bags, gym bags, wheeled bags, ski bags, skateboard bags, and other related bags are sold in this section.

Urban & Messengers- Bags for the city dweller, like handbags, waist packs, hydration packs, and other things are sold here.

Business Accessories- Business card cases, PDA cases, photo albums, address books, etc. are offered here.

Wallets- Ladies wallets, men’s wallets, travel wallets, and purse accessories are sold here.

Kids and Babies- Baby carriers, sleeping bags, diaper bags, car seat carriers, and other goods are sold here.

Ebags.com also has a section loaded with sale items. Some of these items are reduced in price due to being discontinued; others are cut in price because of overstocking. You can often find some great deals in this section.

Payment Methods/Shipping Charges:

Ebags.com accepts Visa, Mastercard, American Express, Discover, and Diner’s Club credit cards. They also accept Paypal and there is even an option to be billed for your order. This is nice for those who feel insecure using a credit card on- line.

Shipping charges range from a few dollars for standard shipping (3 to 6 business days) to $10 to $20 or more for expedited shipping (2 business days). The shipping rates vary based on the size of your order. Some items are marked “free shipping” and thus will not cost you anything for delivery.

Customer Service:

Questions about an order can be referred to the customer support hotline, 800-820-6126. The office is open to answer your questions Monday through Friday between the hours of 9am and 9pm and on Saturday and Sunday between the hours of 12pm and 4pm. If you like, you can also send an e-mail message directly through the site.

Final Thoughts:

Ebags.com is an on- line store designed primarily for those who are looking to buy something related to storage. I first heard about this site many years ago when I was looking for luggage. Recently, I was led back to Ebags.com for the first time in many years thanks to a $25 discount offer I received from a survey site.

Ebags.com has many assets and its strongest has to be the product information. When I logged in this time, I came here looking for a backpack. I was impressed at the wide selection of backpacks offered and I like the way Ebags.com divides its backpacks into categories based on type of bag (daypack, wheeled pack, sports packs, laptop packs, etc.) and by price level. This makes it easy to quickly locate the bag you want. Once you are presented with a listing of bags that fit your type or price level, you will then be able to click the image and find all the facts you could possibly want to know about the product. On the same product information page, you can select different color options (the image on the screen will change color to let you see what the different shades look like) and read reviews/ratings from others who have purchased the same item. There is plenty of product information and I like the fact that you can choose to add different products to a comparison list. Later on, you can click and look at your comparison list, which will show the items lined up, side by side, for quick comparisons. This is very handy for backpack shoppers in particular because there is often so many specifications and information about different back packs that you need to see them side by side to compare everything.

This web site offers a nice selection of items within each category and it also offers a pretty nice selection of different product categories. As I recall, Ebags.com didn’t offer this many different product categories in the past. Things like luggage, backpacks, and other goods have been here since the beginning. But categories like “Kids & Babies” and “Shoes” are relatively new. Ebags.com probably realized (like many on- line stores eventually do) that there needed to be more products offered for sale if the company wanted to continue growing.

One small annoyance I had with Ebags.com this time around was with the prices and shipping charges. I had a discount for $25 off a purchase of $75 or more. When I got to the checkout and entered my discount code, I noticed that the base prices of my merchandise suddenly increased. To add insult to injury, the shipping was no longer free either. I quickly discovered that Ebags.com doesn’t allow shoppers to combine discount offers with already discounted prices. Thus, once you account for the higher prices on my two items purchased and the added shipping, my $25 discount was reduced to a net discount of only $14. It was still a savings, yes. But I was a little peeved at Ebags.com for entering into a business partnership (it was with E-rewards.com) like this. I question the company’s ethics in this area.

You can begin shopping at Ebags.com without having an established account. But once it comes time to check out, you will need to create a password (your e-mail address becomes your logon id). When you enter your billing information, you have the option of having Ebags.com save your credit card information. If you don’t feel safe doing this, you can select the appropriate option. And, of course, there is an option to be billed for your order. This is a great choice for those who worry about credit card theft on- line. Ebags.com is one of the few on- line stores that offer an option to be billed.

Ebags.com sends a confirmation e-mail immediately after a purchase is made. They send another confirmation e-mail when your item has shipped. With each purchase, Ebags.com offers its customers 110 percent back if they can find the same item priced for less someplace else. You also have the option of sending back your merchandise for a full refund in the first thirty days following a purchase.

Overall, I like my experience with Ebags.com. I received my items within the expected time frame and they were in perfect condition. I don’t like the way they change the pricing when customers use discount offers from other sites. But my bottom- line price was still less than it would have otherwise been, so I guess I should be happy with my experience. It could have been worse, but I still think they should honor sale prices for everyone, discount or not.