drugstore.com

This was my first disappointment at Drug Store.Com. I ordered a product that was listed in stock and then several days later an e-mail reported that the product could not be delivered. This is a computer generated site so stock on hand should be accurate and up to date!

 I would shop here again

Quick and easy transaction.

 I would shop here again

Very Good and fast.

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Very simple, easy and fast. Excellent shopping experience!

 I would shop here again

Not only was I able to get a product that a lot of stores around here have quit carrying, I was able to get it a much lower price.

 I would shop here again

VERY EASY!

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It could not have been easier. I'm also able to find products that I can't get in the stores anymore. I love drugstore.com

 I would shop here again

good, straightforward

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Excellent

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You need to check the charges with every order.  There is a lot of false advertising on this website and they charge incorrectly.  I've had charges after the order confirmation.  This has happened to me for a second time so I won't be shopping here again.  I don't want to have to comb through every credit card statement to make sure they didn't add a something after the fact.

 I would not shop here again

I quickly found what I needed, and the prices were competitive.

 I would shop here again

I have not received my order yet as it was only placed earlier this week so I cannot really comment on the service and the items.

 I would shop here again

I have only had good experiences using drugstore.com. Their prices and selection are much better than any local pharmacy. The only drawback is that you have to wait a few days to get your items. Highly recommended!

 I would shop here again

Very good experience. I ordered, they shipped as expected, I received what I ordered in perfect condition. I'll definitely order from drugstore.com again!

 I would shop here again

Received the,merchandise promptly, and at a very good price

 I would shop here again

Most companies at least tell you how the item is shipped so that you can trace.

 I would not shop here again

This site is an excellent place to sign up for spam. If you purchase something from drugstore.com, expect to receive a series of irritatingly redundant low-value promotional emails.

Technically it's legal, because they tell you how to unsubscribe in EACH email, and they (supposedly) adhere to the letter of the law by (supposedly, although I am still getting spam) removing you from their mailing lists within TEN DAYS.

I'm not sure why think their customers are stupid enough to think there's any justifiable reason for it to take ten days for a computer to change a simple setting.

Don't bother emailing support asking to be removed more quickly. I tried that, and the customer "care" representative pretended not to understand, stating that he had removed my (already-removed) email address. He also reminded me that it would take up to ten days for the change to take effect.

Ironically, the support response to my plea for silence ALSO contained promotional information, including a pointer to the twitter feed for the "Director of Customer Care" who I was assured would love to hear from me.

As far as I can tell, drugstore.com doesn't care about providing a pleasant customer experience. Shop elsewhere.

 I would not shop here again

good service

 I would shop here again

very excellent transaction

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found site easy to navigate and easy to understand - found reviews written by other shoppers ver helpful and revealing

 I would shop here again

Website was user friendly and products received in a timely manner.Would definately use this site again

 I would shop here again

My 93 year old Great Aunt who has been a Nun for 75 years requested Jean Nate After Body Spray. I didn't even know they still made Jean Nate! I thought of your web site, logged on and found it! She received it within 3 days of my order and was thrilled. She commented that it arrived in good condition. It made her day and you made my shopping a lot easier by shipping it directly to her. Thank you so much.

 I would shop here again

Terrible customer service. They'll lie to your face. I tried to cancel my online order immediately after placing it. The customer service kept directing me to Paypal, claiming that only they could cancel my order. Paypal did its best; but turns out actually Drugstore.com is the one that needs to cancel. They didn't do it on time; and forced me to buy the items...

 I would not shop here again

I am excited to get my product but have not recieved it yet and can not been able to track it to see when it might come.

 I would shop here again

I have had such great experiences with drugstore.com and I can not tell you how many trips to the store it has saved me!  It's so easy to spend their minumum for free delivery on things that I would have bought anyways.  Plus I can find those items that my local stores stop stocking -- this is the reason I first discoved drugstore a few years ago.  Now I use it all the time.

Time after time...great variety, fast free shipping, good prices, great customer service. A UPS shipment was recently lost and drugstore resent the shipment quickly with no hassle and no charge.  This experience was my motivation to write this review -- I was anticipating a struggle, but they made it very easy!

 I would shop here again

Very easy to use, I will definitely use again and recommend to others.

 I would shop here again

I have shopped at Drugstore.com many times in the past. The farthest time going back about 3 years or so, the most recent about 2 months ago now. The site has a lot to offer. They are one of the only on line sites that I know of that loads you with   Read full review...

 I would shop here again

Always has been great. They ship ups which is awsome and I usually get the free shiping which is great.

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No problems with the ordering process. Your prices are very good and I will look at you again in the future if the need to order arises again.

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Drugstore.com's checkout screen "normalized" the ship-to address I put into the site 4 times, erasing each time the hotel name, changed the street name, and changed the city name.  I figured that the site knew better than I did and proceeded to   Read full review...

 I would not shop here again

Good

 I would shop here again

I purchased products from Drugstore.com. The website advertised BOGO (Buy one get one). When my products where shipped, the free items where not included. I called the company and they said their was a mistake on the website with the products and thanked   Read full review...

 I would not shop here again

A great place to look for discontinued products that you miss.

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Better than I expected.

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The shopping experience was excellent.

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Easy, efficient and cost effective.

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I live in Alaska, and drugstore.com is a good way to take care of bulk ordering of everyday items.  Prices are high here, so drugstore.com prices are usually better, and free shipping makes it economical.  The problem is that 4 of the   Read full review...

 I would not shop here again

I used to order "Flicker" brand razors, but found they were no longer available. I tried to order Depend incontence briefs, but they were not available in my size. So, I am not thrilled with this experience.

 I would shop here again

They offered a very good price on this name brand product and I was very pleased with their service.

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The only downside was that these are "New" mints. I thought there was only what had been. Although the product was not what I really wanted, it was probably as close as I am going to get. I'm not returning.

 I would shop here again