Cymax

Great quality products.

 I would shop here again

When I ordered the desk, it was to be shipped in 2-3 days. Then I received an email stating that it would be delivered Feb. 6-10. On Feb. 6, I received an email stating that it would be shipped on Feb. 20. I hope it comes. My office has been torn up for 2 weeks in anticipation of this desk.

 I would not shop here again

Horribe experience.  Ordered product and it was delivered 3 weeks late. Cymax does not have logistics knowledge or simply fibs to customers regarding shipping times.  Product was not as it appears on web site - 2 of their own employees agreed and marked my return request as "deffective" when comparing web site photos to my pictures provided to Cymax.  I was told by management that they turned the bed sideways and put the pillows along the side of the bed which made it appear that drawers came out from the foot of the bed and not the sides.  Pretty dumb idea on their part considering the description doesn't state that fact.   I was told I would have to pay for return shipping and a restocking fee.  My credit card company advised me it is not legal for an RMA not to have accompanying shipping instructions/arrangements, so while pursuing this "right" of mine, the RMA expired and now I'm told I can't return the furniture.  This is a terribly dishonest and unprofessional company.  I could add to this experience with numerous phone calls and hours and hours wasted on hold, but the point is, no one should buy from Cymax.

 I would not shop here again

not happy

 I would not shop here again

very good

 I would shop here again

Product is better than expected and fairly easy to assemble.

 I would shop here again

Excellent experience shopping online and got exactly what I wanted.

 I would shop here again

I am well Pleased and will shop there again. Thanks Guys!

 I would shop here again

I wasn't informed that the order was shipping from two different locations and I was only provided one tracking number, so when one package showed up and the other one didn't I called CS. When I called I waited on hold for 35 minutes and when I was connected the customer service rep didn't have any answers on what the other tracking number was or if my produce even shipped. I was very frustrated.

 I would shop here again

Great experience!

 I would shop here again

I couldn`t track shipping my product. So I sent email to ask how to track shipping and when I receive that, but Customer service never reply. It is negative experience to me for future purchase.

 I would shop here again

Satisfactory

 I would shop here again

can't say-----have not heard from nor recieved my purchase yet!

 I would shop here again

Quick and easy and we were very pleased with the stand.

 I would shop here again

Have not opened the package yet, but it appears in good shape. Ordering online was easy and quick. Updating me on the progress was excellent. I'm very pleased. Don't think there was a rebate. No shipping charges was excellent.

 I would shop here again

shopping experience was good-great choices and ease of doing business

 I would shop here again

I waited more than 2 weeks from the time my credit card was charged to call the merchant to see what the status of my order was. I was told they didn't know when the product would be available or ready to ship to me. It shouldn't have taken a phone call from me- I should have been notified as soon as this merchant was unable to deliver my product. When I attempted to call this company it took 15-20 minutes for someone to answer. I will NEVER EVER order from this company again, nor will I let me friends and business associates order from cymax.com.

 I would not shop here again

Bedframe was delivered in good condition except we are missing one of the rollers. Contacted cymax about the problem and still have'nt received a roller. Have to prop up the frame with something else so we can use it. Hopefully they will send us a roller soon.

 I would shop here again

god choice, good price, good website, good phone support, good delivery time, good experience, Good Job !

 I would shop here again

Easy

 I would shop here again

Do not by ANYTHING from Cymax stores.  Their website, looks substantial and totally legitimate, but wait until you place an order!!  I placed an order on December 2nd. Cymax has no problem charging your credit card, they are very quick at doing this.....On January 10, my item still had not arrived.  I called the customer service phone number emblazoned on their website, only to be left on hold for an hour!!  I hung up...After much e-mailing, I finally got a response saying the item would be delivered within the next 2-3 weeks.  After this time period, I finally called again, after being on hold for 30 minutes, someone finally answered the phone. I told them I wanted to cancel the order.  I got an e-mail stating that they were "reviewing" my "request to cancel" the order.  End of story, I never got my merchandise, I have never got a refund.  Stay away from this horrible company if you don't want to have your money stolen!  I wish I had read all of the terrible reviews of this company, before I wasted my time and money.  CYMAX STINKS!!!!!

 I would not shop here again

no problems at all - excellent service !

 I would shop here again

I purchased the mirror on 1/6/12. The Cymax stated the mirror will be delivered in 5-7 business days (between 1/11/12 and 1/13/12). I sent Cymax's customer service an email on 1/16/12. Cymax replied on the 1/17/12 and stated it "should" ship on 1/24/12. This is not acceptable. I paid when I purchased the mirror. It should have shipped the same or next business day. No tracking number is available to this point (1/20/12).

 I would not shop here again

Sellers customer service ok. Apparently the actual manufacturer won't be shipping this item for another 21 days. Wow, good thing I don't need it anytime soon. I ordered it online 20 days ago.

 I would not shop here again

Very easy place to shop and good quality product.

 I would shop here again

Still has not shipped and it has been over a month since I placed the order.

 I would not shop here again

Love my chairs!! I will be ordering more chairs soon!!!

 I would shop here again

Ordered Pulaski Accents Chest in Midnight Brocade for $517.50 on 9/15/2011 (they charged my AMEX the same day I ordered it)! Order # VCR121-4422998 shipped on 9/23/2011 . After dozens of calls and extended wait times I have not received any information on this item!! I have at numerous times asked for a refund and each time it was declined...reason is that they cannot cancel it because it already shipped!! I am tired of dealing with this and I just want my $517.50 credited back to my AMEX. They are just giving me the runaround and they have no intention of giving my money back!! I think that I have waited way past a reasonable time to receive my purchase! Thank You Mrs. Musser
Now they want to charge me, original price $517.50 restocking fee $103.50 outgoing ship fee $84.90 return ship fee $84.99 Total refund $329.10!! This is outragious I want my full refund and will not stop until I get it!! I have written disputes with American Express,Paypal and the BBB.

 I would not shop here again

We ordered a simmons beautyrest mattress for ~$400 less than the price at a local store. Delivery was included in the price. 
We were a bit skeptical about ordering through Cymax because there were some bad reviews, but overall we were very happy with our experience.
Oct 22- placed order online; Oct 31- received phone call from delivery company to schedule delivery; Nov 7 - mattress delivered.
They gave us an estimated delivery date of Nov 15-Nov 25. We were quite surpised (and happy!) to receive the delivery 1-2 weeks early. 
I'd definitely shop at Cymax again!

 I would shop here again

Placed order on 10/26 for an American Drew bed.  Website says "This order will receive tracking information directly from the carrier in 3-7 days, and you will be sent an email as soon as tracking information is available."  Never received   Read full review...

 I would not shop here again

PRE-DRILLED HOLES DID NOT MATCH UP WITH HARDWARE AND CONNECTING PIECES. USED A PERSONAL DRILL TO CORRECT. TWO PIECES HAD PAMAGE TO THE PAINTED SURFACE.

 I would shop here again

Won't be back to Cymax site !

 I would not shop here again

NO GOOD IN ANY DEPARTMENT. NO GOOD IN ANY DEPARTMENT. DO NOT ORDER FROM THEM. RIP OFF. TOTAL RIP OFF. AVOID. IT WILL DRIVE YOU CRAZY TO FIND OUT ABOUT AN ORDER.

 I would not shop here again

I loved dealing with cymax. It was easy browsing online after googling the bar stools I wanted. They had them, the price was great. They shipped. They were packaged very well and they arrived in great shape and perfect. The picture I viewed online was exactly what I received. My only concern now is that I was just asked how I got my rebate. I didn't get a rebate and now think I missed out? Was I supposed to get a rebate? Is there a rebate on everything purchased? I would change that question to say whether or not there was a rebate offered because I feel like I missed out... And prior to that question, I was elated with my order and the goods I received. I am still very satisfied. I will shop with you again!

 I would shop here again

Delay in advising of shipping date was only problem. Ordered on 20th, requested shipping info on 23rd,finally advised item shipped on 27th, item recd on 30th. Long delay as we thought it was available for prompt shipment when ordered.Need better communications on shipping.

 I would shop here again

I love this piece - although it did come in 3 boxes, my husband and I had it together in about 2 hours - an easy job. I only wish I had ordered the counter height bar stools to go with it at the time. Thought I'd find something I'd like elsewhere for less money, but so far that is not the case. The kitchen island was shipped and arrived much sooner than expected. I am extremely happy with my purchase from Cymax and their fast, free shipping. I do wish they'd give me a nice discount on those counter height bar stools to match this piece so I could order them as well.

 I would shop here again

Ordered: Crib and mattress for a total of $350. Deal, huh? Mattress was on sale and both shipped for free with ground delivery. Credit card was charged the full amount up front.Received: Mattress about 10 days later. Awesome.Problem:   Read full review...

 I would not shop here again

In summary -- do not use this merchant!  I ordered almost $2,000 worth of merchandise (three high priced items) from Cymax.  The latest delivery date promised was 2 weeks from my order date -- which was totally fine.  BUT -- the   Read full review...

 I would not shop here again

Order was placed two weeks ago. In tracking the order, their website just shows my order as "in progress". There's nothing to indicate when it may ship.

 I would shop here again

I ordered a headboard and nightstand in "spiced pine finish". I received pieces of composite board covered in a laminate photograph of wood, NOT REAL WOOD, as they infer on their website. Then, when I tried to return it, they want me to pay a restocking fee, the outgoing shipping fee, as well as the cost to ship it back to them. Even under the description, it calls it "spiced pine finish" and there is no mention that it is made of fake wood.

 I would not shop here again