Overall Rating: 5/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 3/5 stars
Selection: 3/5 stars
On-Time Delivery: 4/5 stars

Great Shopping Experience

A review by radams112 written on Oct 22, 2011
Full review
Overall I am thrilled with my purchase from Cutlery and More. They have a neverending selection of quality kitchen items. Their prices on Wusthof and All-Clad (my addictions!) can not be beat.
I placed an order on Tuesday and received it on Thursday with their free standard shipping. Everything was packaged superbly and was in perfect condition.
I did have to call customer service (their phone number is 1-800-650-9866 and are open from Monday to Friday 9am to 5pm Central time) to ask a question about an item, and the agent was very helpful and answered it right away.  I then went online and easily completed the order.  I received an e-mail confirmation immediately after placing the order, and the shipping notice from UPS came in a few hours later.  The tracking on the order was very detailed and it arrived on the day they promised.
As of this writing, they have really low prices on All-Clad Stainless and they also carry a ton of Le Creuset cookware. As for cutlery, well, you can probably guess they have TONS of knives to choose from.  
Shipping on my order (and all orders) is free if you order $49 or more.  They are located in Illinois so with me being outside of their state, I did not have to pay any sales tax.  It appears all of the items on their website are "In Stock" which is a big deal these days. I ordered several brands and items and they all arrived in one box which made it really easy for me. Many other stores will partial ship your order and you end up getting the order split up into multiple boxes and all arriving on different days!  This is not my experience at Cutlery and More.
I can't wait to tell all of my friends that cook about Cutlery and More!  Warning though... if you enjoy cooking, this site can be VERY addictive.  Happy Cooking!

About the Author

a member of
Reviews Written: 1

Copyright © 2000-2016 eBay Inc. All Rights Reserved