Compact Appliance

After researching and comparison shopping on the net, I ordered my refrigerator from Compact Appliance. I am very pleased with the performance of my appliance and feel it was worth waiting for the back order. The refrigerator is much roomier than I expected, and I would shop with this site again.

 I would shop here again

was great

 I would shop here again

Ordering is easy, and shipping is OK, but customer service is Horrible. Nobody wants to help and you cannot return defective products. I will never order from them again. I wish I had read these reviews before I ordered. The Edgestar Icemaker I ordered does not make ice, but I can't return it, I have to get "warranty" service from edgestar (part of Living direct, that also owns Compactappliances). Only they don't answer the phone.

 I would not shop here again

This is my second purchase and I am very pleased with the products and the fast service.

 I would not shop here again

So far, so good!

 I would shop here again

No thanks

 I would shop here again

Funny you sent this today! I have to call them tomorrow because the cooler is not "cooling" the wine at acceptable temperatures. WAY too hot even when it is set at the coldest setting! Not what they said it would do!

 I would shop here again

great product, great consumer reviews, great service.Your BBB accredited business seal and your good report made my decision on purchasing a product from you.

 I would shop here again

very easy. Just picked out what I wanted, filled out information, paid for product and received it a short time later.

 I would shop here again

Merchandise arrive with cosmetic shipping damage to case. After emailing pictures to vendor of shipping damage vendor offer to send new replacement unit or credit adjustment to purchase price. Accepted a satisfactory credit adjustment for the cosmetic damage to case cased by shipping. Credit adjustment was applied credit card in a very satisfactory time period.

 I would shop here again

The item was delivered on time. A part was chipped so I rated fair.

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very good seller

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excellent service

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Great Service- Item shipped the same day I ordered it

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I have been pleased with both of my purchases from Compact Appliance. My only complaint is the freight company used to send my washer/dryer. "Saya" or something like that. The delivery was an hour and a half AFTER the four hour window of time specified and THEY NEVER CONTACTED ME TO TELL ME! When I called them, they were less than helpful. The only saving grace was the actual delivery driver, Mark. He was very nice and extremely helpful. If it had not been for him I would have refused delivery and sent the purchase back.

 I would shop here again

Was easy and quick. They had what we needed at a decent price.

 I would shop here again

I would not reccomend compactappliance.com. If it sounds too good to be true - it probably is. I was ordering a portable air conditioner so taking into consideration it weighs about 70lbs, the free shipping drew me in. I was ordering it for my 88 year old mother who was sitting in 95 degrees so I got in a bit of a hurry and ordered it before reading the company reviews.

Upon reading the reviews, most of which were negative, ranging from unsecure practices to non-working appliances and damage in shipping I tried to cancel the order. The site would not let me cancel, telling me there was no record of my order. I called their phone number with no better results. Although someone did actually answer he said he couldn't make cancelations, Couldn't access internet orders, all he could do was take phone orders. He gave me the office hours for customer service and hung up.

When I checked my credit card it had already been charged. So they took my money but had no record of my order.

 I would not shop here again

Very quick delivery.

 I would shop here again

Great customer service response. Satisified with equipment, fast shipping and I am a happy customer. I will continue to shop with this company. Thank you.

 I would shop here again

The Customer Service rep was very knowledgable and helpful in determining size & type of dehumidifier to get - and apologetic that it takes 3 days to ship by ground. It arrived and was easy to set up (very minimal attachment of wheels on castors).

 I would shop here again

This is my 2nd purchase from Compact Appliance in less than a year. When I was considering an online purchase of another minor appliance, I knew precisely where to go. Compact Appliance just gets it right: good prices & selection, detailed product descriptions, free shipping offer and speedy service. I couldn't be happier.

 I would shop here again

Was very happy with this purchase

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Quick and efficient, nice selection of products, terrific website.

 I would shop here again

I was very well pleased with service and delivery of product I ordered.

 I would shop here again

I returned a Koolatron Krusader 12v Cooler and they did not credit my paypal account. I had to call twice and still get a runaround about when the check will go out. If your not on top of your order they will not return your money. Lots of time and stress, and I still don't have my money back.

 I would not shop here again

Received the product before the email came notifying that the item was shipped. Have not used the Air Conditioner yet. We are still using our furnace. I just wanted to be prepared for the hot weather that will be coming our way. Thank You

 I would shop here again

I am very happy with the service, price and quality of the company and items that i purchased.

 I would shop here again

I ordered the Wagan 7 liter personal cooler & warmer from Compact Appliance. When I ordered this it said that it should ship the same day. It's a week later and it still has not been shipped. It's sitting in their warehouse. I called this morning to cancel my order because I needed this 2 days ago! I paid the extra 18.00 for the 2 day shipping. 
When I called they said that it could've been backordered and their website hadn't been updated. As they checked he said, "No, it wasn't backordered & he wasn't sure WHY it hadn't shipped yet." The guy was nice enough but all in all I wouldn't ever buy from them again. 
I'm waiting for them to call back with a cancellation number. I refuse to buy this item now considering it should've been here last Thursday at the latest & it's now Monday and still not here! 

 I would not shop here again

Very easy to use website, and good prices. My transaction went very smooth, no problems and product arrived in excellent condition.

 I would shop here again

CompactAppliance.com website has a significant vulnerability in their online ordering process. Once you place an order with them, they e-mail your account UserID and password in plain text with every e-mail communication about your order. Emailing   Read full review...

 I would not shop here again

Your return policy is very strict, and it should be more accessible to customers when they view the web site. Having to hunt for it, then click on it, THEN click for more restrictions, is not fair. To say that I have "free shipping" but then to charge me a 15% restocking fee to cover the shipping if I need to return it is not found in many other web businesses! If I had known this I would have purchased it from a local retailer where I may have paid a few more dollars but wouldn't have to worry about the 15%, plus the cost to ship it back, & having only 30 days to return it. It is a gift. Very problematic!! Yes, I was given a short extension if needed because the wedding isn't for several more weeks, but it is a worry and a hassle (and embarrassment, because I will have to tell them).

 I would not shop here again

Excellant

 I would shop here again

Good price, free shipping, and arrived even sooner than I expected. Great merchant.

 I would shop here again

Very good! However I was unable to contact their website about buying an extended warranty after the sale.

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when I called I spoke to a person that is always a positive

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We ordered a small fridge and a month later this company charged us for a protection plan/warranty plan for $19. We never asked for this, they just charged it to our credit card. When i wrote them to inquire about it, we nver got an answer. Nice honest business is this! NEVER again, that's for sure. There is only one word for: "THieves"!

 I would not shop here again

Always been very satified.

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nice selection

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Good selection of products

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my 3rd wine fridge. obviously i think this is a good resource.

 I would shop here again