chasing fireflies

The quality of the shirts was not worth the amount they charged. Also shipping was expensive.

 I would shop here again

I ordered a size 4 childs shoe that was too big even for me (an adult size 6). If you list the size as a childs size 4, you should be a childs size 4 not an adult size 8. No refund of shipping charges. I never would have ordered had I known that they are not US sizes.

 I would not shop here again

I love the products offered from this company. The quality has been consistant. I would like to be able to view larger, closer images online and for my items to stay in my shopping cart longer. Otherwise, I will continue to shop with this company and recommend it to my friends.

 I would shop here again

I love Chasing Fireflies. Their products are wonderful but their website sucks! It is very difficult to find items because there are very few categories and no way to search. Ex: if you want to buy a top you have to look at all the tops you cannot search by size, color or style. For such a sophisticated retailer you would expect them to have a modern website.

 I would shop here again

It was an efficient and easy process.

 I would shop here again

Excellent website, very easy to use. Great products!

 I would shop here again

The products are one of a kind, so I will shop the company in the future. I did have to sign in to track my shipment. I felt that shouldn't be necessary, and it became time consuming and then a call to customer service. In regards to question 2, I haven't received my product yet.

 I would shop here again

Fabulous high quality product, HOWEVER... even though I paid EXTRA money for 3 day shipping, it still took 8 days to reach me. My package crisscrossed the country several times and the box was OPEN and quite beat up by the time it was left on my front porch. Fortunately, the products were unharmed. Amazon.com has much cheaper, faster shipping and I've never received an open or beat up box from Amazon. Chasing Fireflies should find out how Amazon does it. You've got great products! Don't let UPS blow it for you...

 I would shop here again

Overall good experience.

 I would shop here again

The service is normally much better than what I received last time I've placed an order: I had to call more than once because the first time I was told that the items I wanted to purchase were out of stock but they were showing available online so I purchased them over the internet. However I received a prompt response to an inquiry I have sent by e-mail. Service still is above good.

 I would shop here again

Because I forgot to order an item it was necessary for me to call to see if it could be added to my order. The representative was very pleasant and extreamly helpful. She added the additional item and I rececived the entire order promptly with no additional shipping charges. Will definately use this unique mechant again!

 I would shop here again

Very cute clothes, a bit pricey but worth it for special occaisions.

 I would shop here again

Excellent quality and unique items.

 I would shop here again

Unique products.

 I would shop here again

I LOVE Chasing Fireflies! It's expensive and the shipping takes forever, but you can find cute, unique clothing there.

 I would shop here again

I love shopping at chasing fireflies. They have quality items and are helpful and friendly. The items they have are unique and I can't wait to shop there again.

 I would shop here again

Only problem is that shipping prices are higher than most other places with whom I shop.

 I would shop here again

I am waiting for the dress, I received the boys pants and sweater but the sweater is the wrong size (my fault) and is sold out in the size I need. I have to return the sweater which I will do soon but I cannot find an appropriate comparable sweater which is in stock. The pj's are in route now and expected to deliver this week. I would like to be able to send another survey when I receive the pj's and dress. The dress is due to ship on the 30th of Nov. Thank you. Tracking does not tell much except to show the date it left the plant.

 I would shop here again

Good experience

 I would shop here again

So far, it's been very good, although it seems like they run out of products in my daughter's size and age range very quickly. (She is 2)

 I would shop here again

I had a pleasant experience.

 I would shop here again

Everything went well...very happy and love the company. Have yet to receive one of the items.

 I would shop here again

I love shopping at Chasing Fireflies!

 I would shop here again

I just love it.

 I would shop here again

no problem

 I would shop here again

quality product, fast service!

 I would shop here again

the items i ordered were great. i had to return the robin hood costume because it was too small for my child but it was extremely cute. wished this item had not been sold out and i wouldve ordered a bigger size

 I would shop here again

Good shopping experience - I would definitely order and I have already recommended this site to several people. Thank you.

 I would shop here again

Gave outfit as a gift and it was received and recipients were delighted.

 I would shop here again

Great experience

 I would shop here again

The quality of items is great and choices are too. I believe that shipping time is too long. Should be available and shipped quicker and arrive in 3 days.

 I would shop here again

Very positive. Would purchase from this vendor again.

 I would shop here again

Chasing Fireflys makes shopping a very positive experience. The products are unique and display exceptional quality. A grandma's delight.

 I would shop here again

Received one item damaged - the broom stick and have not had time to call their customer service department to request a replacement.The kids boots were of poor quality for the price charged.

 I would shop here again

The quality of the products are very good. The only frustration I have is using the website. It times out, selects the wrong size, etc. I have to be very patient and very vigilent about checking my order at the end to make sure it was done right.

 I would shop here again

costumes were expensive but good quality

 I would shop here again

I had some issues with my order, but they were quick to correct the problem. I love their unique product line, so I will continue to shop here.

 I would shop here again

I ordered a size 1-2 and it is way to small for my 13 month old. I am very disappointed in this. Now I have to pay for shipping it back.

 I would shop here again

Two issues: 1. Shipping - the item (costume) was in stock and failed to ship; I had to call a week after ordering it then Customer Service had to get involved to get the in stock item to ship. 2. Quality - the policeman costume was missing most of the nine accessories advertized in the catalog. Called in again and was told that they would ship the accessories for me to have them within a few days; that was a week ago...still have an incomplete costume. Additionally, I was told that not all of the accessories would be shipped since my child is three years old. My issue is that I bought a costume advertized to have "9 pieces" on purpose; other retailers did not offer the complete set, so I paid a PREMIUM for this COMPLETE costume. And, Chasing Fireflies failed to honor their own sales material! I would have expected much more!

 I would not shop here again

Chasing Fireflies has adorable merchandise that is of high quality. I will be a repeat customer.

 I would shop here again