chasing fireflies

service and shipping were the best experience also telephone call.

 I would shop here again

I have shopped at Chasing Fireflies several times now and it's already a positive experience. During one phone order, Susan was so pleasant and wonderful to talk to. I love the products; they are always of high quality, unique and are delivered so quickly.

 I would shop here again

Always a plesent experience.

 I would shop here again

good experience

 I would shop here again

I was told a salesperson would call me back about my order, which I have been charged and I did not receive a call back. very disappointed.

 I would not shop here again

Quality and service are excellent.

 I would shop here again

Great.

 I would shop here again

This was my first on-line order from "chasing fireflies" and I found it to be a very pleasant shopping experience. I'm looking forward to many more. Margery Dunham retiredinvegas@juno.com

 I would shop here again

Purchased 3T & 4T "My Dad Rocks" shirts for kids to wear on Father's Day. Used the size height/weight chart on line before purchasing, but T-shirts were quite large. Child who typically wears 4T wore the 3T shirt, and child who was going to wear the 3T wore something completely different. 4T shirt was returned. Very cute shirt, wish there would have been a boy and girl option which would have potentially helped with the fit on my 3T daughter.

 I would shop here again

Good

 I would shop here again

Went well. Thanks.

 I would shop here again

Their website was quick,easy, and efficient. Their products are pricey but their website was very well done.

 I would shop here again

The quality of the products is excellent, the selection offers unique and charming items.

 I would shop here again

It was easy and excellent quality. Can't wait to see my grand-daughter when she sees it on her birthday.

 I would shop here again

The one picture shown wasn't enough to really judge the color and detailing of the dress. It ended up not being what we were really looking for. We will be returning the dress because of that. Multiple pictures, a zoom option and detail shots would have been very helpful.

 I would shop here again

An item I wanted said due to personalization it would take up to 2 weeks to get. I told the Customer Service Rep. Dena that's too bad my daughter is having a pajama party at school and that would have been a cute item to wear. She listened to me then asked me to hold a moment and came back and said no problem she could have the item ready in a day and I had it overnight mailed. My daughter was the hit of the pj party thanks to a Customer Service Rep. (Dena) who not only listened but acted and went that extra mile to make a customer beyond happy. She could have said yes that is to bad took my order and hung up but she went above and beyond and solved my problem. Now that is what I call customer service and will keep me coming back as a loyal customer. Not to mention the quality is fantastic each and everytime I shop through Chasing Fireflies--love it!!

 I would shop here again

Very cute thing, very expensive.

 I would shop here again

got what I wanted in good time good value

 I would shop here again

I tracked my package and noticed it sat in WA for 6 days and did not move. Maybe it was a UPS mistake. I notice it was shipped on time from Chasing Fireflies, however it took almost 2 weeks to get to me. I use UPS all the time and have never had a problem like this before. However the items I brought were worth the wait.

 I would shop here again

Although I returned several things (care code was inaccurate on one and just didn't like the others after seeing them in person), I was happy with what I kept. I have shopped with chasing fireflies in the past and will do so again. I would suggest that they improve their invoice to include a separate section for returns. I had to send back the entire page and have no copy now for my records/ credit card statement.

 I would shop here again

the service was wonderful. The tracking of the merchandise was non-existent. I was unable to track the UPS from your site. There were no numbers to enable tracking.

 I would shop here again

Cute things, but website is old-fashioned and not user friendly.

 I would shop here again

I usually find products a bit too expensive for my budget, but these products were on sale and therefore reasonably priced. As for the experience itself - well done!!

 I would shop here again

Chasing Fireflies is a wonderful place to shop for quality unique things. Their customer service is excellent! I'm a happy customer.

 I would shop here again

Very easy to order from...nice products.

 I would shop here again

Such great magazine and online store, very easy to see products. Product was of GREAT quality!!

 I would shop here again

Its a very nice site - a bit expensive - but good quality & they are focused on customer service.

 I would shop here again

I love this store!

 I would shop here again

I was mailed the wrong item and when I contacted them they said they'd mail me the correct item AFTER they received my return.

 I would shop here again

I love this store, its quality (and prices) are extremely high. I buy only those few things that are on sale.

 I would shop here again