chasing fireflies

Great merchandise. Can't wait to give my granddaughter her "5" tee-shirt. Nice shopping experience. I will shop with you again. Thank You.

 I would shop here again

I love this store! The clothing and other novelties are so wonderful and well manufactured. I wish I could buy one or more of each item in the catalog!! Shelley

 I would shop here again

I am disappointed that I haven't received my order yet.

 I would shop here again

My shopping experience at chasing fireflies could not have been better. The shirt is so cute and fits well. The item arrived on time and in good condition. I will recommend using this vendor to anyone. I will definitely shop here again.

 I would shop here again

I haven't received my entire order yet--only half of it. I ordered a costume that came with a shirt and pants and they were different sizes. I contacted customer service and they do not have anymore costumes---and will not get any more before Halloween. I was offered to return it for a refund or a receive a 20% discount in order to find my child a black shirt that will work with the costume. Hopefully when my daughters costume come it will be the size I ordered and have all the parts with it.

 I would shop here again

This is the second time I have purchased something from Chasing Fireflies, and both times have had problems with the items not being in stock(although this was not indicatd at time of purchase). Also, the items were not available to be shipped when I was told they would be. I'm not sure if it is the company or the vendors, but if it is a vendor issue they need to reassess who they use. Although this company has very cute children's things, I would never recommend purchasing from them. Also of note, this appears to be an ongoing problem with them as my first purchase was made 16 months ago, and the second just recently(I was so aggravated with the delays on the first order it took my this long to use them again, and this time is even worse).

 I would not shop here again

hAVE NOT RECIEVED MY SHOES YET. i WAS TOLD AND CONFIRMED THAT THEY WOULD SHIP ON 9/30 NOW i CALL AND THEY SAY IT IS ON BACK ORDER AND IT WON'T SHIP TILL 10/13. VERY ANNOYING AND FRUSTRATING. i SHOULD NOT GET CHARGED FOR SHIPPING...

 I would shop here again

I placed my order on September 20, and still have not received my order. When receiving my order confirmation via email, it stated that one item would ship on 9/30, and the other would ship on 10/06. I wish that had been made clear at the time of check out, or I would not have purchased these items.

 I would not shop here again

Chasing Fireflies has wonderful merchandise. However, we are still waiting for our latest purchase. I emailed and never received a reply and eventually made a phone call to find out what the delay was. Hopefully, we will have the costume before Halloween.....

 I would shop here again

Am very pleased with my purchase, will definately shop online again with Chasing-Fireflies

 I would shop here again

extremely satisfied with service and merchandise

 I would shop here again

expensive, but unique items

 I would shop here again

I liked the product but a portion of it arrived damaged (the flower was not attached to the headband). Because we wanted to use the costume shortly after it arrived, I glued the flower back on instead of returning the costume to the company.

 I would shop here again

I did have to contact customer service twice regarding this order. Both times the response was timely and efficient. The customer service representatives handled my questions and resolved my issues with no hassle to me. Thank you! I will definitely shop at Chasing Fireflies in the future.

 I would shop here again

The item I purchased was supposed to be in and shipped on September 15. It is the 27 and I have not received the item, nor a response to my email inquiry about my order.

 I would not shop here again

cute clothes easy and good service

 I would shop here again

I'll be a repeat customer.

 I would shop here again

It was very easy to order online. An added benefit, once the item wanted was ordered,was the showing of additional items that might go along with the theme of the item one was purchasing.

 I would shop here again

The order for my letter sweaters is a good example of what happens on occasion when I order from fireflies; upon ordering this item on Sept 2, my order confirmation stated that the items were "in stock"; as of Sept 17, I had not received said items, and it wasn't until I tracked the order that I learned it had been backordered. I am given incorrect info from the start, and was NEVER notified that said items had to be backordered, and that there was a wait. Other orders that I have placed have stated that items would be shipped after ---(date), and they have arrived as stated. I think this company has WONDERFUL items, but I think that their service (ESP. COMMUNICATION!) could be greatly improved!

 I would shop here again

Easy order and gorgeous products! What more can you dream of?

 I would shop here again

No problems

 I would shop here again

love the products. don't love the unavailability of some of the items i purchased.

 I would shop here again

My order was wonderfully packaged all the items were in my order and came right on time. I can't wait for my halloween order to come I will be doing lots of business with this company,

 I would shop here again

Love it and loved the merchandise that we received!

 I would shop here again

I love the numbered shirts for my 5 grandchildren...I hope they won't be discontinued for a long time...Their portraits will be taken with them wearing their "age."

 I would shop here again

Very fast delivery!

 I would shop here again

I love the items in this catalog, but I feel the prices could be lowered. The clothing seems to be good quality, but the prices are outrageously inflated. I will probably not buy clothing from them again.

 I would shop here again

The pages where you view all of the clothes have fairly small photos. When you click on one of them to see the individual item, you then have to go back to the main list of items and click on another one. It would be nice to have the ability to move to the next item from the individiual item display page.

 I would shop here again

WEBSITE IS SETUP NICELY AND PRODUCTS ARE EASY TO FIND. WOULD RECOMMEND THEM TO FRIENDS AND FAMILY.

 I would shop here again

Prompt efficient service!

 I would shop here again

Excellent shopping experience. All products were of exceptional quality and arrived in excellent condition.

 I would shop here again

They have fantastic customer service !

 I would shop here again

I like the products offered by the merchant and would definitely shop there again.

 I would shop here again

I had no problems and received everything ordered and as displayed in the catalogue.

 I would shop here again

Need to update tracking & order history on a timely basis. I never received an email to track the first packge to arrive nor an updated email at all.

 I would shop here again

I placed an order totaling nearly $150 with chasing-fireflies.com on 8/27/08. I never received any correspondence from the company, never received the merchandise, and have already sent 2 inquiries to them regarding the whereabouts and timing of the items. The company has never responded to my correspondence. So regarding the items I purchase, which were gifts for upcoming baby showers, I have no idea whether or not I will recieve them in time. This is poor customer service.

 I would shop here again

item is backordered for about 1 month which I think is a long time.

 I would not shop here again

Very easy and love the products.

 I would shop here again

I love the products and creative options for children's clothing. At times it is very expensive in comparison but I believe that because what they offer is unique, the quality good I don't mind it but would by more if some of the prices were more reasonable.

 I would shop here again

Received an email when order accepted but no notification of shipping or tracking number.

 I would shop here again