Abt Electronics

We've  been Abt customers for 20+ years and have been quite pleased with their products, prices and service. Their customer service people are top notch, very understanding and fair. 

 I would shop here again

Stay away from this company at all cost!!I purchased a Panasonic V10 HDTV to take advantage of the free blueray deal (which, by the way, is also run by Amazon).  I called their so called customer service after I placed the order and was told the   Read full review...

 I would not shop here again

I ordered a Whirlpool undercounter icemaker from ABT.  This was my first order from them.  Their people were courteous, the shipment arrived on schedule, undamaged, and my credit card was charged the exact price as agreed.

I will certainly buy from them again.

 I would shop here again

Called Friday morning about non-functioning Sub-Zero fridge.  Couldn't send a tech on Fri or Sat - Monday afternoon was the soonest.  Tech diagnosed the problem over the phone, brought the replacement part (under warranty from Sub-Zero) and installed it in less than 30 minutes.  My bill says, start:11:45, Finish: 12:25.  The charge for 40 minutes labor was a staggering $600.  That works out to $900 an hour for labor.  Tried to get an explanation from ABT & was "disconnected."   They have my name & number but have not returned the call.

Any question as to how they are paying for that fancy new building ?

 I would not shop here again

I WILL NEVER BUY FROM THIS PLACE AGAIN!!!! They sold me a used unit stating it was new.  I purchased an Alpine IVA-W205 head unit from ABT and they sent me one that was obviously installed and deinstalled.  To top things off, the unit did not work properly!  It would not accept a disk to play music.  So they sent me a used unit and it did not work!  I had to spend $40 to send to Alpine to get it repaired.  Shame on me for not installing for 4 months after I purchased but I did not have the time.  But regardless of when I installed it, it should have worked.

 I would not shop here again

I called to ask a question about a price discrepancy and the sales guy was so rude. I told him nevermind. I don't want to do business at a place where the sales people are rude.

 I would not shop here again

It always nice to come home after a long day at work and pop in a dvd. I haven't had my hddvd player that long, it has however been working overtime since school started. I am not a picky person when it comes to electronics, if it has the features I am looking for and is reasonably priced I purchase it. It goes very nice with my TV and since my TV is HD as well, picture quality is perfect I could not ask for better player. I had done some comparision shopping and contacted sales. The next thing I knew is that I had made my purchase and I was taking my dvd player home. I will always continue to shop at Abt.

 I would shop here again

I have to say this store has great service and products. I have bought many items from Abt and have received the best customer service. I am keeping in mind Christmas is coming and I have a big family to shop for. Abt I will be be back!

 I would shop here again

I am not too familiar with iPods or any mp3 as a matter of fact. My niece has been bugging me for one since last Christmas! Well, her birthday is coming up and I decided to purchase one for her. I called the Customer Service department who kindly transferred me to Sales. They were very helpful and knowledgeable. They took their time explaining the amount of songs and the usage of the actual thing. Which was great considering my niece is 10! I ended up with one of those nano's that are cute and youthful looking at a great price agreeing that this would be the best one for her. I will be shopping for my husband's birthday in a couple of months as well. They have nice "manly" gadgets that my husband would enjoy. I would definitely shop at Abt again as long as the great prices and great customer service keep coming!

 I would shop here again

Great service even after my big purchase. I had purchased by refrigerator at Abt, a little over a year ago and I needed to replace my water filter. I had no clue where to start! I did not realize there was so many fitlers out there. I called their toll free number and I spoke to a real, helpful sales representative. I told him I wasn't sure of the model number or where to begin I was at work but in need of my filter asap. He said no problem, he would be able to look up my previous purchase and make sure we order the right one. I had the unit shipped to my home and got it the next day. Now that's Service! The purchase wasn't a big ticket item but he took his time and looked up the info, wasn't rushed or rushed me off the phone. I'm big on customer service, I hate when I call stores and people on the other end sound like your bothering them or try to rush you off the phone. I will definitely be back!

 I would shop here again

Ordered from them once, no problems. Tried to place another order, logged in to my account, wouldn't accept my shipping address after having no problems the first time. My address is not standard UPS, but usually I can confirm my address and move on with checkout. I receive UPS deliveries all the time. Did a live chat with a CSM, she told me to call in my order. If you want to have web ordering, have web ordering! I can't speak so how am I supposed to call? Won't order from this place again.

 I would not shop here again

Excellent service! The product was as advertised. Excellent tracking of shipping. I would recommend to others.

 I would shop here again

This is by far my best online shopping experience ever! I placed my order around 2:30 p.m. on 1/29/08. The item had already gone into shipping mode about 30 minutes later. I got an email with UPS tracking info, which I really didn't need to use because I received my brand new MP3 player by 3:30 p.m. on 1/31/08! Their prices cannot be beat. I was searching for a Sony 8gb mp3 player. Check it out - it was $142 - no tax, no shipping charges! WHAT??? Every other site is selling this same player for $158-$200. I had purchased the Sony 4gb at another retailer for $129 (which I promptly returned). So I got double the gb on a name brand item like Sony (and no this is not a refurbished item) for $13 more. This place is so freaking amazing, I'm telling all my friends. And to top it all off, I got to speak to someone in the USA for customer service! Try it, you will not be disappointed

 I would shop here again

I recently ordered an microwave oven from Abt. The packaging came slightly damaged although the product was wrapped extremely well. They immediately processed the complaint, instructed me on how to return it and will send out a replacement immediately. Their customer service was courteous and very helpful. This is the first time that I have used this company and would highly recommend them to anyone.

 I would shop here again

I ordered an electric cooktop and a convection oven from Abt recently. The cooktop arrived without any difficulty, but after waiting for the oven for an additional week without it arriving, I called them to inquire after my order. When I placed my   Read full review...

 I would not shop here again

BUY YOUR CAMERA SOMEWHERE ELSE!!!!

I Bought a Sony DSC-W55P camera from Abt Electronics on September 16th, 2007. In exactly 33 days, the flash failed with an error code. I called Abt, and lo and behold, they told me "gee, sorry sir- it's out of our return policy! But you can send it to Sony under warranty!" I couldn't believe this- a $200 bum camera and they treated me, a new customer like this. Sony's had it for a month now, and I've heard nothing. Just buy from a reputable place like B+H. Abt is a sneaky, joint- avoid 'em guys.

 I would not shop here again

Very easy to use website, very rapid delivery of exactly what I ordered, and all at a very reasonable price makes for me being a very happy customer! Well done, ABT !

 I would shop here again

Everything was great. The only caveat would be that Abt said these items would need to be signed for upon arrival, yet the delivery man left them here, and was racing to his van as I arrived at the door. FYI

 I would shop here again

I received the item the very next day! It is a Christmas but I am assuming that all is as advertised. I was very pleased with the shopping experience and the customer reviews on their products was extremely helpful in making my final decision. Thanks Abt Electronics! T. Boggs

 I would shop here again

highly recomended, fast delivery

 I would shop here again

enjoyed

 I would shop here again

Speedy. Received the product in two days.

 I would shop here again

Excellent experience. Woudn't hesitate to contact them for another purchase.

 I would shop here again

Good jobs folks

 I would shop here again

Abt Electronics.com had what I was looking for at the right price. Their ordering process was easy to use and delivery was fast and right on time.

 I would shop here again

fast shipping, good product

 I would shop here again

Pleasant

 I would shop here again

All was good. T/Y

 I would shop here again

Received What I ordered at the price I was quoted and a short period of time. Will order from this company again in the future.

 I would shop here again

Great shopping experience, easy order, quick shipping. Will be glad to purchase from this vendor anytime.

 I would shop here again

Very satisfied with the product and online shopping experience.

 I would shop here again

I was pleased at the very quick service. My order was processed and delivered in 2 days, rather than waiting weeks like some other suppliers.

 I would shop here again

TV was on back order so there was a minor delay between the time ordered and it was received. Overall it was an excellent shopping experience and one that I would do again.

 I would shop here again

I have purchased from them before and would do so again if the have the lowest delivered price for what I seek

 I would shop here again

I ordered the item from them because it was a good price and was "in stock." I never was sent an email with a tracking number so after a couple of days. I went to the website and logged in to find out it was back ordered. I went to the website and it was still being listed as "in stock." I called to clear up the order and I was told: "the website was wrong, sorry." I asked for an ETA on the item and after much badgering I got an ETA on when they might receive the item, but not even a rough estimate when I might receive it. I don't buy back ordered products unless I have an appropriate ETA, and even then I will usually pay higher for the item from someone who has it in stock. Unfortunately because of the situation, if I knew I could have gotten sooner with another vendor I would have canceled my order and went with someone else. A good price is good, but without fair service it's not a bargain.

 I would not shop here again

on the order ....cxcp I had to call in due to your ck. out continually shuting me down when I entered a password as requested. Anyway, Nick Cosentino entered ord. very nicely for me. The shopcart item was ord. on line with no hangups. Both items arrived in perfect cond. and time. Very nice first time shopping exp....SUPER !!!

 I would shop here again

Had exactly what I was looking for. Ordered online. Site was very navigable. Easy purchase. No hassle delivery. Excellent.

 I would shop here again

I have not received the TV yet. I did not realize it went to another carrier. I thought they shipped from warehouse to front door. The other company only delivers 2 days a week. I had to get a relative to stay here for a week and a half waiting for the delivery. I will know next time! I like the idea of no tax, no delivery. I do not know if it is worth the time of waiting when I have 3 electronic stores 3 miles away. I am getting ready to purchase 3 more smaller tv's. I will have to decide if I will take this route or go down the street and have instant possesion. Some of the answers are undecided since I have not received product yet.

 I would shop here again

Excellent from beginning to end: web site, products, price, service, delivery, packaging. Had never heard of Abt Electronics and will definitely go back!

 I would shop here again

Very pleased with Shopping experience. Item delivered as promised, no phone calls pushing add-ons. Pleased with quality of product. Will shop at Abt again.

 I would shop here again