Zoostores.com

Zoostores.com
Average Rating: 3.74/5.0 store rating
Customer Service 3
On-Time Delivery 3
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Had a great experience.

by ns2918, September 26, 2012
Our package arrived much sooner than I expected and the box the EP-960 came in had no damage.  My wife and I are very pleased with our new inversion table.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Delivery exceeded my expectations.

by jbarbour, September 26, 2012
Ordering was easy and the package arrived in less than a week.  I haven't opened the box yet because I need to make space for it.  It will work out great for those unexpected guests at Mardi Gras. The color is perfect for the room it is planned for.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent prices and service.

by shelovespickup, September 26, 2012
After having read so many negative reviews I was reluctant to buy from zoostores. When I placed my order I was initially given an unusually long ship date, almost a month beyond my order date. I thought, oh boy, but the price on the inversion table was really good so I figured, no problem, I'll wait. To my surprise I got an email 2-3 days later telling me it shipped. I received my order a week later. From my experience I would recommend them.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very much satisfied and will recomend to our friends and everybody.

by alenducay, September 25, 2012
Delivery was fast and accurate, Were very  much satisfied with the product will definitely recomend to our friends and everybody. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

WORST EXPERIENCE EVER!!!!!

by debpat804, September 25, 2012
HORRIBLE HORRIBLE HORRIBLE!!!! Do not even consider ordering from this scam of a business.  I have never had such a bad experience before with online shopping.  Ordered a bike in early august- was told it would arrive within 2 weeks, the 2 weeks goes by - no bike.  call, left on hold for 47 minutes- told shipped today, wait a few days, I wait a few days, no bike.  I call again (hold another 45-50 min., told "oh it shipped today, it is enroute should arrive in a few days).. long story short - NO BIKE-  finally find out it is on back order all this time!!  ok, cancel order, have now been waiting 3 weeks for my refund!! i called yesterday (yes, another 45 min. on hold) and when I threatened that i am going to take legal action, was told my refund is being processed!  Let's hope this is not another lie, i will know in a day or so... ANYWAY, DO NOT ORDER from this company!! i truly believe it is some kind of scam.  Just a warning....

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

fast delivery as promised

by pedro849, September 24, 2012
My wife and kids loved the chairs. They were shiped on tine as promised, better prices than other places i looked. no problems at all.  They secured the box underneath the car port away from the rain. thoughtful

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

WOULD RECOMMEND ZOOSTORES TO ANYONE!

by bknord, September 24, 2012
Zoostores provided my items accurately and quickly. I did call customer service to check up on the company since I hadn't worked with them before and felt very comfortable placing my order after that. I also checked on the BBB before placing my order.  With free shipping and no tax, it was the best website to use for my purchase!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

will definitely use Zoostores.com again

by leosmonkey, September 22, 2012
Arrived sooner than expected and looked just like the picture.  Great quality!!! Very satisfied beginning to end.  Pleasure to do business with.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

It is wonderful when things go just exactly as they should.

by annatall1, September 21, 2012
The chair I ordered was exactly as described.  It was a very simple process and delivery was a lot faster than I expected.  I live in a rural area and did not expect shipment to arrive so quickly. I got just what I wanted and faster than expected; what more could I ask.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Terrible!!!!!!!!!!!

by btc041054, September 20, 2012
I ordered an exercise bike on 8/31/2012. Zoostores charged my credit car for the item at $515.00. They then canceled the order a week later and said the item was unavailable. I have been unable to get them to refund my credit card and it is now two weeks later. Big rip off vendor! Do not buy from these people.
 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Very positive

by kentuckycarla, September 20, 2012
The baby hangers were exactly as described on the website and arrivecd preciously when they said they would.  The type I ordered (for infants pants and tops) are hard to find retail.  I was really glad to find them online. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Very Satisfied Customer

by grisall, September 15, 2012
I searched the net for a place to buy the Tommy
Bahama/Lexington Furniture Glenview mirror we wanted.  After looking at quite a few places including some much nearer to my home I chose Zoostores--their price was as good or better than most and they had good reviews.  The mirror was delivered much quicker than their website said it would be--it's a very heavy framed mirror and it arrived it perfect condition.  The online purchase transaction was simple and glitch-free--Choosing Zoostores was the right decision as was our choice of the the Glenview mirror--it is really beautiful.  Thank you so much Lexington/Tommy Bahama. and Zoostorers...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Order was slow - But it came well packaged

by carlsondm, September 15, 2012
My order was placed a month ago.  I contacted the store after a few weeks to inquire about the order and was informed (almost apologitically) that it would be shipped a month after I ordered it.  They gave me a date.  I commented that the offer of free express shipping sort of implied prompt shipping.  At least they gave me a date and kept the promise.

The package arrived well packaged with no damage.

This transaction could have been improved by keeping me more informed - perhaps with an email. I don't mind late, but I do need to know it will be.  I could have ordered it elsewhere.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Not good but it was GREAT, easy and very fast.

by machovec, September 12, 2012
Frist time I ordered from your web site, I rate this experience as 5 star rating. The shipping was 3 days store to door. My shopping experience was better then aok and I will use your web site the next time I need to do some shopping. Keep up the good work, thanks for everything. *****

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good experience

by vpadin, September 11, 2012
Delivered when company said it would be delivered, but took longer then they said it would when we ordered the bed.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent

by damk1006, September 6, 2012
We easily found what we were looking for, the price was exactly what we were looking to spend, and the product shipped and was received faster than we thought it would be. Very happy with the whole experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent customer care

by pingpong6, September 4, 2012
Great customer service....I was impressed that they followed up on an address snafu by telephone and not an impersonal email.  Couldn't ask for better.  The bike was delivered on time.  Haven't had a chance to assemble it yet, but I don't anticipate problems...stay tuned!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

FANTASTIC!!

by tklegma, September 4, 2012
Never ordered from Zoostores.com before but ordered blow up mattress, rec'd right on time!  Have not had time to set up, but look forward to seeing how it goes.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

I believe I can grow to love Zoostores!

by blackbrass, September 4, 2012
Love the fast, free shipping. Got my Airwalk Trainer in two days! It arrived without any damage to the carton.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Good value with fast shipping.

by jeepjive, September 2, 2012
The product ordered was offered at a great price with quick order processing and shipping. The only spoiler was that shipping was almost as much as the product being ordered. However, this probably speaks more to the low cost of the item. Customer experience was as expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great, on time, exactly what I wanted and for a better price!

by zsmama, September 1, 2012
I got the product I wanted for cheaper on this website. It arrived in a timely matter with everything intact.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The experience with Zoostores.com was fantastic!

by kippau, September 1, 2012
The service I got was on time and no problems with delivery.  I would recommend orderring from this company again.  The product I receive was the rowing machine concept 2 model D and it's a quality gym equipment. Once you learn how to use it, the excersize is very rewarding!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Easy to use and to complete the entireshopping and purchaseiing process

by y3n00m, August 29, 2012
I found Zoostores on line and saw a nice choice of furniture.  I was in the market for a nice sleeper sofa for a guest bed in our Media Room of our home.  There were many choices available and the prices were very competitive.  Free shipping was available.  I placed the order and found that delivery could be completed by the date agreed upon and at the agreed price.  I came several days before my deadline and was in excellent condition when it arrive.  It was exactly as ordered.  I was amazed at how quickly the entire task was done.  Contact with Zoostores was sufficient to let me know the status of the order at each step of fullfillment.  Although I live in St Louis, MO and we have mamy furniture stores, I did not have to drive all over to comparison shop and accomplised everything without leaveing my home. I am really impressed with the concept and service I encountered and will share my good forturne with my friends and neighbors.
Thank you Zoostores.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fraud

by kekekela, August 29, 2012
Fraudulent charge for $201 appeared on my checking account from zoostores.com, a mercantila site.  Attempted to contact them via the 800 number on the site, after a total of 45 minutes on hold and speaking with two different departments, I was given an email address to contact, they refused to help at all over the phone or even indicate what information would be needed in the email.  Never heard back from them and had to have my bank shut down the charge.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Free and fast shipping

by chooka79, August 28, 2012
The delivery was lightning fast. It was really easy to find the right rowing machine on this website as you can look up theproduct using  different criteria, such as the price, rating, or most reviewed, etc. if I ever decide to purchase other sports equipment I will surely go back to this online store. Not to mention their free shipping, which is great!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Excellent buying experience....great item!

by cszlacht, August 26, 2012
Product was delivered on time and I was extremely pleased and satisfied with it....it was easy to set up.   I had it together in 10 minutes and it is a great and easy way to exercise.   Love it ....great deal.  Thanks so much for a great buying experience.   Will difinitely order from you again.

I will also recommend this to my friends and family. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Satisfied

by twodogstwokids, August 25, 2012
I would order from Zoostores again. My item was thoroughly packaged from the manufacturer and the delivery went smooth.

Keep in mind when you order from Zoostores ( and another big online seller I won't mention) that you have to be flexible and must not have an item by a certain date. It will come, just be patient, the delivery dates are estimates at the time of purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Exceptional service from start of ordering to end.

by shalyn317, August 24, 2012
I am very grateful for the smooth transaction with this company. The product is great and in perfect condition. Delivery great!! I am very satisfied and would most definitely order any furniture from zoostores.com. :)

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
This has probably been the worst shopping experience I have ever encountered. Please don't be fooled by the phony customers leaving good reviews. I ordered a bed on May 16. I never was contacted or told my bed was back ordered. Then the shipping company   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

HIGHLY recommended

by laluka, August 20, 2012
Very pleased with the quality of merchandise I received.  Delivery was prompt and order was well-packaged.  Good prices, too.  I would shop here again. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

great product, fast shipment, competitive prices

by chicago_mama, August 20, 2012
Fast delivery and exactly what I had been looking for at a great price! I was initially directed there via google shopping--I had never heard of them--but will look there again when I'm online shopping in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

A+ rating for site, service, and especially for the quality of this product.

by shore3361, August 19, 2012
I was grateful to find my wind and beach-use rated canopy at zoo stores.com. I was about to order a larger one when I noticed the review said it didn't hold up in a stiff breeze. We changed our order and were extremely pleased. It arrived quickly. It's very well constructed, and performed beautifully!  Held up on a windy Atlantic beach, is easy to put up and take down, can be weighted by sandbag hanging from a center post, has an included moveable shade wall, Which was valuable to protect our young children.  The canopy exceeded our expectations. Highest possible A+ rating for this product!!

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Great experience,ordered as gift,delivered on time, son is enjoying it

by yumaalan, August 18, 2012
Ordered an inversion table for my son as a gift, it arrived on time, he is enjoying it - Zootores.com highly recommended

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
 

Beautiful map at a good price.

by flossy51, August 14, 2012
Beautiful map (Raven's USA map, laminated) at a good price.  Delivered pretty quickly and in perfect condition -- very well packaged.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

completely satisfied.

by abujanan, August 12, 2012
Exceeded all my online shopping expectations... Lowest price, free (on time) shipping, product as ordered. I've book-marked zoostores as one of my new favorite sites.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

My experience with Zoostores was overall good.

by lindapickard, August 10, 2012
I was pleased with my delivery except for the fact that I was to receive a $25.00 rebatre for each chair.  The rebate of $25.00 each for the two chairs was not included.  I would be more likley to order from Zoostores again if you would send me my total rebate of for the $50.00.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Order arrived accurate and on time!

by hillaryha, August 7, 2012
We ordered a Bob Duallie stroller from Zoostores.  The order arrived on time.  It was accurate and the stroller was by far the best price I found anywhere.  We are happy with our experience with Zoostores. 

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

The Best! Excellent.

by yardyk, August 6, 2012
First time buyer with Zoo Stores, but received my order in record time.  Excellent price, shipping, and customer service.  Would definitely do business with Zoostores.com!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Shipped earlier than expected and arrived in good condition.

by hollyawright, August 5, 2012
The Sandlock 5x5 Sandbox I bought shipped earlier than expected and arrived in good condition.  I would order from Zoostores again.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Fast & Reliable

by njbay, August 5, 2012
Every thing went well from placing the order to the delivery time.
I am very satisfied with my Purchase from Zoostores.com and would have n o problem ordering from them again in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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