Zazzle

Zazzle
Average Rating: 4.2/5.0 store rating
Customer Service 0
On-Time Delivery 0
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The overall product (save the dates) was beautiful (, although there were a few hiccups during the ordering process and once I received the actual item. It took a couple of days for the designer to reply to my design request, and I had to send a second   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The live customer service wasn't...

by Zazzle Shopper, February 11, 2014
The live customer service wasn't available until after the Xmas holidays and email response took 48-72 hours to get a reply that then only referred me to their trouble shooting sites. These I had already consulted and found confusing. I gave up until post Xmas. Then live help was only somewhat helpful, tho polite. Zazzle software program is limiting in what a customer can do.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I purchased the groupon deal for zazzle...

by Zazzle Shopper, February 6, 2014
I purchased the groupon deal for zazzle for Christmas cards. There was a lot of confusion on details of the use of the groupon and the redemption code would not work. In the end, I was able to receive the cards I wanted.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Had a really awesome experience-I'd order more posters from Zazzle.

by al20514, February 5, 2014
My experience with Zazzle was great. I received my order pretty quickly-in less than two weeks. When Zazzle informed me that they were really excited about making and sending my poster, I couldn't wait to receive it. I was really excited to receive the poster. I love it! I am greatly satisfied with this very accurate order. The poster I received was really awesome. The overall quality was really great. The printing turned out beautifully-the poster paper is much glossier and a little heavier weight than previous ones I had ordered. I would most definitely, absolutely buy more of Zazzle's awesome posters in the futuer, as my budget allows.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good, and I will be shopping at...

by Zazzle Shopper, January 29, 2014
Very good, and I will be shopping at Zazzle in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Zazzle is wonderful! I was able to...

by Zazzle Shopper, January 26, 2014
Zazzle is wonderful! I was able to create my own Save the Date postcards using an existing template, making them much cheaper than typical. Plus, the final product was glossy and looked very professional.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

wonderful!

by melanie2052, January 20, 2014
Awesome products!
Would have been a speedy delivery if I was prepared for the address verification email. Other then that it was great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Many Wonderful Zazzle Items

by baptales, January 18, 2014
I found out about Zazzle from a link from a storyteller friend.Things come quickly and I have been so pleased with the storyteller hat. Have loved wearing it at storytelling conventions and workshops. I came up with a matching storyteller printed hoodie .The hoodie washes well and the print stays bright. The dinosaur postcards,stamps and luggage tags I bought for my grandchildren are adorable and make a great package.. All super quality.When the cards came I realized they'd be great valentines cards because of the hearts the TRex is holding.The luggage tag with the dinosaur is rugged and adorable. The "there can never be too many trains" Tshirt was a huge hit with my four year old grandson who is a train fanatic.May have to get a second for when the first is in the wash since he'd wear it every day if his mom would let him!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love Zazzle!

by rockstar1231, January 18, 2014
I've been ordering from Zazzle for years, and they have never disappointed me.  The prices are great, and if you're on their email list, they send you coupon codes a few times a week.  I joined Zazzle Black, which costs $10 a year and gets you   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very easy to deal with and quick to...

by Zazzle Shopper, January 17, 2014
Very easy to deal with and quick to deliver

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Loved how professional, friendly and expedient Zazzle team is.

by artisurn, January 16, 2014
I had a wonderful shopping experience with Zazzle that has great customer service and quick turnaround of orders. I have ordered business cards, bags and other promotional items with my company logo and everything came out great. I had an issue with one of my items and it was addressed right away and resolved.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fabulous!

by comarenj, January 14, 2014
Have ordered from Zazzle 3 times... one personalized mug and two personalized phone covers.  All arrived promptly and exactly as I had expected. 
Workmanship is great and choices are more than I have ever found at any other source for what I was looking for. 

Keep up the great work Zazzle!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Extraordinary!

by chaseurdreams, January 12, 2014
Great Experience.  I used a Groupon to order 110 cards.  Mistakenly our order only processed for 1 card.  The card was beautiful -- Crisp, vibrant colors and great paper quality, but we were short 109 cards.  After calling and emailing Zazzle -- Ben in Customer Service came to our rescue.  Our Groupon was honored and the balance of our order was shipped overnight with the fee being waived.  Ben went to great lengths on the phone and by email to make sure we had our order in plenty of time.  He couldn't have been more helpful.  We made sure to tell everyone our Zazzle story!  Its not just any company or employee that would go to such great lengths to help a customer, especially during the busy holiday season.  Its the special ones.  Thank you Zazzle and thank you Ben! 

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Sloppy workmanship

by miriomnibus, January 11, 2014
I think that Zazzle runs a pretty sloppy shop.  They have VERY POOR QUALITY CONTROL if they have ANY AT ALL! I have received way too many orders that were a mess, and I don't mean minor issues, we are talking about major issues.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

great products, service and quality

by Zazzle Shopper, January 9, 2014
great products, service and quality

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Idid on line order came fast about 3...

by Zazzle Shopper, January 9, 2014
Idid on line order came fast about 3 Day Im staying with Z

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Customization at it's Best!

by flam747, January 7, 2014
Excellent quality, flawless printing, speedy delivery, and a wide variety of tools to customize either your own, or other's designs or photos, are just some of the things that make this the website to go to for unique, personalized cards, postage, and   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great quality. Easy website. Great selection.

by kismetpixie, January 6, 2014
The ordering and design were easy. The website is very user friendly. The cards look exactly as they do on the screen. Very bright colors, good quality, beautiful cards. The printing took longer than I had anticipated and shipping tookmuch longer. I found the box delivered on my front porch one morning - I believe they had been out there all night. The box was plainly marked in large red letters, FRAGILE. However, the box had a big gash/hole in the side. Fortunately, the cards weren't affected. I would definitely order from them again, but would allow plenty of time to process, print, and ship my order.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Speedy, High Quality professional service. It doesn't get any better!

by demolitionman7, January 6, 2014
As alway's shopping at Zazzle is a pleasent experience.  Their shipping especially during the holiday's is pretty good, the order is alway's accurate and the print quality is spot on.  Considering this type of print business, ie taking a customer's monitor settings of color etc and creating a product with all  the many variables and doing it with such professional quality and print screen look is amazing to say the least.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The product was fabulous. Shipping was...

by Zazzle Shopper, January 5, 2014
The product was fabulous. Shipping was the problem and I don't believe it was Zazzle's fault. They were shipped on Dec. 4 and I received them on Dec. 20th. Mail to my town is usually delayed and it was Christmas time, so it is explainable.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I was a little disappointed in the...

by Zazzle Shopper, January 2, 2014
I was a little disappointed in the colors if two of the mugs, especially since I had called and had an associate look at the designs before I submitted the order. The name on one mug was also so small and similar to the color of the mug that it was hard to see.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I think that my use of a Living Social...

by Zazzle Shopper, January 2, 2014
I think that my use of a Living Social deal made it so they tried to cheat me into paying more shipping. Free shipping was 4-7 days but for the 2-3 day shipping, it was $32, and I only ordered 75 cards, I feel like they were trying to recoup some of the price of the cards through shipping, because 75 cards should not be $32 to ship!

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I've been quite satisfied with Zazzle's products

by mmwine, December 31, 2013
I have used Zazzle a number of times for business cards and other branded materials. I've been satisfied with all but one purchase. That purchase was a design someone else created and posted that was outside the print margins. I contacted customer support, and they gave me a credit and excellent service. That is why I've ordered new cards from them, and will contine to do so.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The website was hard to navigate. When...

by Zazzle Shopper, December 30, 2013
The website was hard to navigate. When I did find the holiday cards I was not happy with the selection. When I did find a card I liked I was not able to edit the photos I wanted to use. I tried various cards and was not able to move the photo with in the card. I called customer service and an answering service said they had too many calls and that they could not take my call and to email them. I finally found a card I was ok with and the photos did end up working, but it was extremely frustrating and I was very upset with their customer service. I then had a groupon to use at check out and it didn't work like it was supposed to. Overall, I was extremely unhappy with my experience.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

The biggest problem I had was being...

by Zazzle Shopper, December 29, 2013
The biggest problem I had was being unable to crop/fit the photos in the spaces. I chose a pic for the spot, and the site filled it in. I was unable to move it around, zoom, or anything like that. Like at Shutterfly, I choose the pic for the spot, then I can move it within the frame to crop the best way. Here it was however the site chose to fit it was what I got. Which resulted in me having to use pics I didn't want just because they fit the spot.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

great step child greeting card selection

by Zazzle Shopper, December 28, 2013
great step child greeting card selection

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered 7 shirts, 6 were perfect and...

by Zazzle Shopper, December 27, 2013
I ordered 7 shirts, 6 were perfect and everyone loved them, one had some paint on the front (paint dust where it should not have been), I was going to return it but the person was just going to use as PJs so we just kept it and are hoping the dust spots come off in the wash, maybe with a bit of scrubbing. For the most part I was very pleased with the product and have told all my friends about the website.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

A great way to order custom gift items affordably.

by anygrrld3b, December 25, 2013
I purchased a custom coffee mug through Zazzle. I uploaded my own design. The process was reasonably simple. The mug featured text on a dark background. It would have been helpful to have had advice on size of text; the image printed smaller than I expected, and the text would have been easier to read if made boldface. But overall, I was pleased with the process and the final product. Delivery was efficient, given the busy holiday season (ordered Dec. 4, received slightly over a week later without paying rush charges for shipping). The mug was well packaged and arrived undamaged. I will keep Zazzle in mind for future gift items.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

To charge $7 to ship five postcards and...

by Zazzle Shopper, December 25, 2013
To charge $7 to ship five postcards and two small magnets is ridiculous. I won't be buying from this merchant again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It sucks

by danwells3, December 24, 2013
Terrible....Ordered phone cases Decenber 16th Paypal paid on December 16th. It is Decemebr 24th and Zazzle says it's still processing. They only have one employee? Come on man still processing??? Why did I have to pay so soon? What kind of business is this?

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I always have a great shopping...

by Zazzle Shopper, December 24, 2013
I always have a great shopping experience through Zazzle. I have made many purchases from the site over the years, and I will continue to do so! The only thing that I'm not too fond of is the shipping prices - I think I paid the same amount for my postcards as I did to have them shipped to me. The shipping on the items I buy from Zazzle seems a little too high.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Disappointing

by trulycan, December 22, 2013
I ordered 3 custom coffee mugs as Christmas gifts.  I'm very disappointed with the results.  The artwork is much smaller than pictured and the mugs are mediocre quality. I paid over $25 per mug, and if I were to go into a store and see that mug, I wouldn't pay $10 for it.  

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Ordered canceled with no warning.

by prattm123, December 19, 2013
I ordered a notepad for Christmas, but Zazzle had to cancel it due to a copyright issue. However, they did not bother to contact me to tell me that my gift would not be arriving. When I called to inquire what had happened, they were VERY rude to me on the phone. I completely understand that Zazzle has to abide by copyright laws, however it is respectful to let their customers know when their shipments will not be arriving. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

BUYER BEWARE!!!

by krissy111, December 18, 2013
I purchased $150. worth of LOL t-shirts on 12/1/2013 for my handicapped son for XMAS. On the 17th of December I had the temerity to ask them where my stuff was. They sent me an email stating that the order would be processed and shipped out 10 days from my email asking where my shirts were. In other words Dec 27th. I replied to that email stating that 27 days from the date they received my money to ship t shirts was ludicrous.
They responded my cancelling my order and refunding my money to my PayPal account. They took just long enough so that I couldn't order t-shirts from anyone else to get them in time for XMAS. Of course it will be another 5 to 10 business days before that money shows up in my PayPal account so they will have held my funds for almost 30 days and delivered NO PRODUCT!!!
I'm not sure if I've ever dealt with such poor business people and the ethics of alley cats. My only suggestion to people reading this is to beware this is a totally unethical business group.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

WORST COMPANY IN WORLD. LIED THAT SHIPPED AND THEN CANCELLED ORDER 1 WEEK BEFORE XMAS

by cafc, December 18, 2013
WORST COMPANY IN THE WORLD. PLACED A LARGE HOLIDAY ORDER, SPENT HOURS MAKING THE DESIGNS AND PHOTOS. CALLED THEM BY PHONE AND EMAILED TO CONFIRM NO PROBLEM.LIED THAT HAD PROCESSED AND SHIPPED PRODUCT. THEY HAD A PROBLEM WITH 1 ITEM, AND CANCELLED MY ENTIRE ORDER LESS THAN 1 WEEK BEFORE XMAS. COMPLETE LIARS.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

I thought it what very easy to find...

by Zazzle Shopper, December 13, 2013
I thought it what very easy to find what I wanted and I was easily able to purchase it without a problem! I will definetely shop at Zazzle again during the Holiday season next year!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience and I will be back, especially to order more customized gifts!

by mistyann, December 12, 2013
This was my first time shopping at Zazzle as I had never heard of it before. Zazzle totally exceeded my expectations! Delivery was great and my clock was wrapped securely. I must admit I had some concerns as this was the first time ordering from Zazzle and I was apprehensive but absolutely no worries! The fact that I could have it customized and it didn't take forever is a definite plus. Well done Zazzle! The colors of the purple and gray clock for my Christmas decor matched perfectly. Absolutely gorgeous! I love it when I don't have to use customer service especially during the holidays.I am so pleased with this purchase. Thank you Zazzle and know that I will definitely be back.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

my experience shopping at Zazzle has been great. Quality merchandise--great prices

by mtchelton, December 11, 2013
Zazzle is a fun online site to shop.  I really enjoy creating my own purchases such as the t-shirts, stickers, and hats I have ordered.  Zazzle makes it easy to do this as well as they have their own great merchandise to shop for.  The order process is easy and there are always great deals and discounts on all their stuff.  The quality of their merchandise, order accuracy and delivery speed are all excellent.  I have purchased quite a few items from Zazzle and have been completely satisfied with all of them.  Thanks Zazzle!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Their photo editing software online was...

by Zazzle Shopper, December 11, 2013
Their photo editing software online was very difficult to use. Otherwise, the product turned out well.

  I would shop here again
Overall Rating: 3/5.0 store rating
 
My brother and his family live in Canada. I made designs to T-shirts for his kids after their visiting us in Kazakhstan this spring. To say they were happy means to say nothing. They were happy so much, as my brother said, that they even didn't want to   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating

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