Zappos.com

First time customer and had to return item because, although shoes were the right size, they were not comfortable for me. Return policy swift and easy.

 I would shop here again

This is my first experience shopping at Zappos.com. The selections were excellent. The search options could be more specific. I was looking for ivory shoes, but I couldn't filter the results to streamline my search. The shoes arrived sooner than I expected in excellent condition. I am also impressed that there are no shipping charges and full refunds on returns within 365 days of purchase.

 I would shop here again

Zappos is a great place to shop. Always has a lot in stock, great website, easy to use, good customer service, easy returns, reasonable prices. It's all good!

 I would shop here again

Really no problem except when I went to check out My husband and I use the same email account and it would not let me set another password with the same email address I found this very furstrating. Maybe passwords should not be set until check out/last screen.

 I would shop here again

As always excellent! the order comes so fast it's hard to believe it.

 I would shop here again

Very satisfactory. Great selections. Awesome customer service. Fantastic exchange policy. Hell of a company. Too bad more companies do not follow Zappos policy. Americans might stop buying stuff made in India if they could experience the shoppers satisfaction at Zappos. No they didn't pay me to write this. Ya'll have a good day now.

 I would shop here again

Loved the fact that you provided me with expedited shipping with no extra charge.

 I would shop here again

I always shop at Zappos for all of my needs and those of my family of 5. From tops and bottoms to shoes and socks. I know they offer more, but this is all I really need. I look at Zappos first and never really need to go anywhere else. Keep up the Great Work ~ Heather from WA

 I would shop here again

I was very happy with my order

 I would shop here again

This was my first time shopping thru Zappo and I loved it..I loved no taxes and free shipping..And getting my order so fast..I have already told all my friends about Zappo..I will be shopping thru you again.. Thank You Diane Faria

 I would shop here again

As excellent as I'd heard from other people.

 I would shop here again

I am very pleased with this experience. It was service beyond what I had expected.

 I would shop here again

As always Zappos.com makes buying shoes easy. They also upgraded the shipping from standard to two day to go along with the free shipping which was a great surprise.

 I would shop here again

very good and easy

 I would shop here again

It was an excellent, pain free & pleasant experience! Thank you.

 I would shop here again

I was able to wear the Naot sandals all day the first time wearing. Definitely one of the most comfortable sandals around. I had to return the Dansko shoes and the return was effortless. I received the store credit the same week that the shoes were returned. Fantastic service. Have already placed another order. Thank you Zappos !!!

 I would shop here again

I WAS ABLE TO ORDER THE LAST PAIR OF SANDALS IN THE SIZE AND COLOR THAT I WANTED. EVEN THOUGH I INSTANTLY RECEIVED AN EMAIL CONFIRMING AND VERIFYING MY ORDER, I CALLED ZAPPOS, PROBABLY BECAUSE I COULD NOT BELIEVE MY GOOD FORTUNE! I WAS ASSURED THAT INDEED I HAD BEEN SUCCESSFUL, AND WAS ASSURED THEY WOULD BE DELIVERED AS SPECIFIED. AND THEY WERE, AND THEY ARE BEAUTIFUL! I HAD TRIED ANOTHER COMPANY AND AFTER WAITING TEN DAYS AND STILL NOT RECEIVING MY ORDER, I WAS F-I-N-A-L-L-Y TOLD THEY WERE OUT OF STOCK! I REMEMBERED ZAPPOS HAD A GOOD SELECTION OF CLARKS AND WHEN I FOUND THE SAME CLARKS SANDALS, IT WAS LIKE CHRISTMAS MORNING. I HAD TO PAY A HIGHER PRICE BUT THEN YOU DO NOT CHARGE SHIPPING EITHER RECEIVING OR RETURNING, IF NECESSARY, SO THAT WAS OKAY. THE SLIGHTLY HIGHER PRICE WAS WORTH IT TO ME IN MANY WAYS, NOT THE LEAST OF WHICH IS YOU HAD THE SANDALS IN STOCK. THANK YOU FOR YOUR EXCELLENCE! VALERIE GOTCHER

 I would shop here again

SHOPPING AT ZAPPOS IS SO MUCH NICER FOR ME AS I HAVE REALLY BAD FEET. IT EMBARRASES ME TO TAKE UP THE TIME OF A MERCHANT AND THEN NOT BUY ANYTHING OR TAKE IT BACK BECAUSE I REALIZED THE SHOES DIDN'T WORK FOR ME. WITH ZAPPOS I KNOW I CAN GET FAST SERVICE,TRY AS MANY SHOES ON AS MY CREDIT CARD WILL ALLOW AND NOT HAVE DEAL WITH THE FRUSTRATION OF A SALESPERSON AND RETURNS. i ALSO LIKE THE RATING S

 I would shop here again

Zappos has good information, reviews, numerous photos, to make good on-line purchasing decisions. Their shipping is very fast and their returns are easy. I wear a size 11 shoe and shoe shop on-line because Zappos makes is very easy and reliable.

 I would shop here again

Excellent service - I actually received this the next day with a big thank you to Zappos for updating my shipping requirements at no extra cost. Can't beat that! Great service, great website!

 I would shop here again

My son has size 16 feet. Thank goodness for Zappos! They offer not only larger sizes than what you can find in stores, but the free shipping just in case the size is not right - all at reasonable prices.

 I would shop here again

Easy, fast and very efficient!

 I would shop here again

Zappos literally amazes me. Zappos has the BEST service of anyone, ever!!!!

 I would shop here again

Zappos is always such a great shopping experience! I received these shoes for my son 24 hours after I ordered them. The free shipping helps, because I have a hard to fit foot and can always send shoes back that don't fit. Thanks Zappos!

 I would shop here again

I LOVE SHOPPING AT ZAPPOS !!! WHEN I NEED SOMETHING IN AN EMERGENCY I ALWAYS KNOW I WILL HAVE IT THE NEXT DAY WHICH IS INVALUABLE TO ME. KEEP UP THE GOOD WORK !!!

 I would shop here again

I always have great results with Zappos. My shoes arrive in 24 hours, packaged properly, and are what I expected. I have very positive results whenever I shop with Zappos.

 I would shop here again

the possible service of all e-tailers.

 I would shop here again

good

 I would shop here again

Satisfactory.

 I would shop here again

good

 I would shop here again