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Zappos.com

Zappos.com
 
 
Average Rating: 5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all Zappos.com listings

Read 16,284 reviews
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Showing 1 - 40 of 16,284

 
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Zappos is awesome!!!! I have a narrow...

by Zappos.com Shopper, December 23, 2009
Zappos is awesome!!!! I have a narrow foot and Zappos is about the only company that offers a narrow shoe!!! Thank so much!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Best place for shoes - bar none! Super...

by Zappos.com Shopper, December 22, 2009
Best place for shoes - bar none! Super fast shipping also!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have recommended Zappos to my...

by Zappos.com Shopper, December 22, 2009
I have recommended Zappos to my friends, shipment was fast and a head of time and the return policy is the best around. The site was easy to use and had a ton of choices. I've used it a couple of times so far and I plan to use it as my shoe shopping central. Regards, Ellen Goetz

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Order received ahead of schedule

by Zappos.com Shopper, December 22, 2009
Order received ahead of schedule

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was very happy with my purchase as...

by Zappos.com Shopper, December 21, 2009
I was very happy with my purchase as well as the process. My product arrived quickly in perfect condition. The selection of sizes was very large, better than other places I have bought Levi's from. Free shipping and returns is "icing on the cake"!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Just fine

by Zappos.com Shopper, December 21, 2009
Just fine

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was very easy as I had the same shoe...

by Zappos.com Shopper, December 21, 2009
It was very easy as I had the same shoe in a different color. I paid more at Zappos but it was the only way I could get it. I think your prices are higher because you offer free shipping and build it into the price.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

always great shopping at Zappos. Thx

by Zappos.com Shopper, December 21, 2009
always great shopping at Zappos. Thx

  I would shop here again
Overall Rating: 5/5.0 store rating
 

i just love shopping with zappos....

by Zappos.com Shopper, December 21, 2009
i just love shopping with zappos. everything is so easy. i order various items if i cannot choose. the returns are easy and refunds fast. you are ket posted of the progress at all times. great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Over the years that I have shopped with...

by Zappos.com Shopper, December 21, 2009
Over the years that I have shopped with Zappos I have never had anything less than outstanding service. Aside from the fact that they have an enormous selection of well-priced shoes (and other items as well), their customer service is exemplary. Ordering from Zappos is easier than getting in my car and driving to a mall large enough to have an adequate selection. I wear a wide width shoe and very few stores in my city (Houston) have any wides in stock to try on. So placing an online order and having it show up at my door the very next day is far better than trying to shop here at home. Add to that the cost of the additional sales tax of 8.25% for local purchases and shopping with Zappos is just a win-win situation. I order (with no sales tax or shipping costs), the shoes arrive, I try them on and either keep them or contact Zappos for a return label and the shoes are on their way back to their point of origin at no additional cost to me. What could be easier?

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very pleasant

by Zappos.com Shopper, December 21, 2009
very pleasant

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent selection on web site....

by Zappos.com Shopper, December 19, 2009
Excellent selection on web site. Excellent customer service. Fast shipping. I am completely satisfied with all of my purchases over the past two or three years.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

it was not bad..

by Zappos.com Shopper, December 18, 2009
it was not bad..

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Site was easy to use, and contained...

by Zappos.com Shopper, December 18, 2009
Site was easy to use, and contained childrens boots in wide sizes -- which some of the other overnight-shipping shoe sites did not have! These boots fit! Yeah! Downside is that they are heavy, and expensive.... but what is a mom to do if your child needs boots?

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Zappo's is #1 on my list of entire...

by Zappos.com Shopper, December 18, 2009
Zappo's is #1 on my list of entire shopping experiences on the net. They are the best. They must have the best employees and the way employers get maximum performance from their employees is to treat employees they way they'd like their customers to be treated. Works every time. Always A-1 service!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It is always such a pleasure to shop at...

by Zappos.com Shopper, December 18, 2009
It is always such a pleasure to shop at Zappos.com. Your team really has it together. When I order from Zappos I am confident that my order will be perfect.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

THE ORDER WAS MADE AND MERCHANDISE...

by Zappos.com Shopper, December 18, 2009
THE ORDER WAS MADE AND MERCHANDISE RECEIVED AS EXPECTED. I DO NOT EXPECT ANY PROBLEMS WITH A RETURN IF THE BOOTS DO NOT FIT. I HAVE ALL OF THE PAPERWORK, ETC.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This was a quick and easy shopping...

by Zappos.com Shopper, December 18, 2009
This was a quick and easy shopping experience. The way it should be for every shopping experience. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Best place to buy shoes on the web....

by Zappos.com Shopper, December 17, 2009
Best place to buy shoes on the web. Great service. I bought a DVD from another company and it took 2 weeks to get to me. My Zappos order arrived the NEXT DAY! I am very pleased with this company! The phone people are also excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy!!

by Zappos.com Shopper, December 17, 2009
Easy!!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Order process was easy. Product...

by Zappos.com Shopper, December 17, 2009
Order process was easy. Product shipped quickly and arrived on time. I was very pleased and would definitely purchase again from Zappos.com

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent!

by Zappos.com Shopper, December 17, 2009
Excellent!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The absolute best customer service and...

by Zappos.com Shopper, December 17, 2009
The absolute best customer service and fasest shipping I've ever received! Love them!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordering and shipping was flawless....

by Zappos.com Shopper, December 17, 2009
Ordering and shipping was flawless. This is a Christmas present so I can't comment on their return policies and I hope I don't have to find out.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I found it difficult when on line to...

by Zappos.com Shopper, December 17, 2009
I found it difficult when on line to find boots in my size even though I fed in the boot size - length and width. Thus, I had to call for customer service, which was excellent. But, I don't know why I couldn't find what she seemed to do easily.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The best cutomer service - - bar none....

by Zappos.com Shopper, December 16, 2009
The best cutomer service - - bar none. The phone rep knew what needed to be done and did it effeciently and professionally.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have ordered two pairs of Ugg boots...

by Zappos.com Shopper, December 16, 2009
I have ordered two pairs of Ugg boots from your site. I have ordered them and then recieved them in perfect condition the very next business day. Very impressive, especially during the holiday season. I love the lay out of the site and the searches are easy to read and shop.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good

by Zappos.com Shopper, December 16, 2009
good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

it was awsome happy holidays

by Zappos.com Shopper, December 16, 2009
it was awsome happy holidays

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I did not receive the goods yet because...

by Zappos.com Shopper, December 16, 2009
I did not receive the goods yet because I live in Belgium and the goods are sent to me via a 'forwarding company'. The goods arrived at the FC yet. Many thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent - placed order on Sunday,...

by Zappos.com Shopper, December 16, 2009
excellent - placed order on Sunday, received shoes on tuesday.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is my third purchase at Zappos, I...

by Zappos.com Shopper, December 15, 2009
This is my third purchase at Zappos, I love the selection of boots. My daughters have been looking for extended calf boots and the only place I have found this good a selection is zappos. I also ordered Uggs from Zappos, It saved me a trip to the Mall. I will definitely order again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent! Had the item I was looking...

by Zappos.com Shopper, December 15, 2009
Excellent! Had the item I was looking for, and it arrived promptly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent selection, excellent website,...

by Zappos.com Shopper, December 15, 2009
Excellent selection, excellent website, easy ordering, very fast delivery; will be shopping Zappos in the future. Merry Christmas

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Efficiently organized, easy to...

by Zappos.com Shopper, December 15, 2009
Efficiently organized, easy to navigate, speedy service. A

  I would shop here again
Overall Rating: 5/5.0 store rating
 

VERY happy ,my order was receive very...

by Zappos.com Shopper, December 15, 2009
VERY happy ,my order was receive very quickly... I'm very happy with the service....will shop there again soon.thank you your new customer.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was completely hassle-free and quick.

by Zappos.com Shopper, December 15, 2009
It was completely hassle-free and quick.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
Great service. I was able to place my order online, pay with paypal, and they gave me free next day shipping. Not to mention they saved me a lot of money. I got 2 pairs of 7 for all mankind jeans that are being sold at most other stores for MRSP - $215   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Have shopped at Zappos in the past a...

by Zappos.com Shopper, December 15, 2009
Have shopped at Zappos in the past a number of times and will continue to order from them. They are the best.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always a great experience. Never any...

by Zappos.com Shopper, December 15, 2009
Always a great experience. Never any problems for me.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

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