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Zappos.com

Zappos.com
 
 
Average Rating: 5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all Zappos.com listings

Read 16,293 reviews
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Showing 1 - 40 of 16,293

 
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Excellent customer service. Very nice...

by Zappos.com Shopper, January 4, 2010
Excellent customer service. Very nice people and return shipping paid by Zappos. I will shop there again before I try other on-line merchants.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent selection and service....

by Zappos.com Shopper, January 4, 2010
Excellent selection and service. Unfortunately the shoes were a gift and were not what the recipient wanted, so they had to be returned. Return process was very easy and super friendly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent

by Zappos.com Shopper, January 2, 2010
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love zappos and their ease of...

by Zappos.com Shopper, January 2, 2010
I love zappos and their ease of shopping and returns. I recommend them all the time.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I've always gotten exactly what I've...

by Zappos.com Shopper, January 1, 2010
I've always gotten exactly what I've ordered from Zappos.com and shipping is incredibly fast!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is the tenth time I or my wife...

by Zappos.com Shopper, January 1, 2010
This is the tenth time I or my wife have ordered from Zappo's; about 30 pairs of shoes we odered and have kept 25. It's always a pleasure, even when we return items. items are ALWAYS shipped on time and i good condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy to navigate website; outstanding...

by Zappos.com Shopper, January 1, 2010
Easy to navigate website; outstanding customer service; amazing product selection; unbelievably fast delivery. What more could anyone want? Zappos rocks!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent

by Zappos.com Shopper, January 1, 2010
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wonderful

by Zappos.com Shopper, January 1, 2010
Wonderful

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love shopping at Zappos. The...

by Zappos.com Shopper, January 1, 2010
I love shopping at Zappos. The products always arrive faster than I think is possible! Fantastic!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

free delivery and next day service,...

by Zappos.com Shopper, January 1, 2010
free delivery and next day service, can't beat that!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered close to Christmas. The Zappos...

by Zappos.com Shopper, January 1, 2010
Ordered close to Christmas. The Zappos site stated the shoes would be delivered before Christmas. The shoes arrived as stated before Christmas. They were the shoes I ordered, in the correct size and width. The 4E is a difficult size to find and Zappos had them. Will shop with Zappos again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They are an excellent vendor.

by Zappos.com Shopper, January 1, 2010
They are an excellent vendor.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping at Zappos always a good...

by Zappos.com Shopper, January 1, 2010
Shopping at Zappos always a good experience. Selection of shoes that I wanted to look at was good. Ordering was as easy as always, and order arrived next day. More companies need to follow Zappos example of good customer service and fast free shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I liked the selection.

by Zappos.com Shopper, January 1, 2010
I liked the selection.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They are the fastest most comprehensive...

by Zappos.com Shopper, December 31, 2009
They are the fastest most comprehensive shoe store I've ever had the priveledge to use. A

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I received my order 36 hours after I...

by Zappos.com Shopper, December 31, 2009
I received my order 36 hours after I ordered it during the week of Christmas!  I was hoping to receive it in time for New Years.  I was VERY Happy!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

quick and easy maneuverability in...

by Zappos.com Shopper, December 31, 2009
quick and easy maneuverability in website. Excellent customer service with minor situation. Merchandise sent quickly. I have already recommended Zappos to friends and will use them again!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I wanted to give a clutch to my wife...

by Zappos.com Shopper, December 31, 2009
I wanted to give a clutch to my wife for Christmas to accompany some nice things she wears in turquoise and aqua. With no recent experience in buying a handbag for her--the last was a Coach shoulder bag years ago--I found the Zappo site very helpful. Over several days I browsed several brands in three price brackets, looking at shoulder bags, cross body, and clutch styles within each brand--in leather only, calf, cow, or goat, no exotics. The browsing proved to be an excellent cram course. I believe that I found an elegant and functional clutch at a great price. The runner-up was the Hobo International "Lauren".

  I would shop here again
Overall Rating: 5/5.0 store rating
 

WONDERFUL!!! I ORDERED A PAIR OF POLO...

by Zappos.com Shopper, December 31, 2009
WONDERFUL!!! I ORDERED A PAIR OF POLO BOOTS THAT I COULDNT FIND AMYWHERE ELSE AND HE LOVED THEM!! AND I RECEIVED THEM WITHIN A FEW DAYS. I WAS GREAT. THANKS

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I could not be more pleased. I placed...

by Zappos.com Shopper, December 31, 2009
I could not be more pleased. I placed my order at about 6 pm and the package was delivered by 10 am the next morning - incredible! Also, the selection of shoes is broad, the prices are reasonable, love the free shipping (more websites should offer, after all they do not have the expense of maintaining a physical store), returns easy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Service and web-site was great and easy...

by Zappos.com Shopper, December 31, 2009
Service and web-site was great and easy to work with. I was disappointed when the shoes I purchased didn't fit properly and I went to the web-site to order another size and found that that size--12 1/2 eee--was not available.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent product selection, customer...

by Zappos.com Shopper, December 31, 2009
Excellent product selection, customer service and shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

There's no place that can compare to...

by Zappos.com Shopper, December 31, 2009
There's no place that can compare to Zappos. I have been a regular customer for several years. They are the very BEST in variety, quality, and service. So well organised that I would like to recommend them to D.C. to balace the budget :-) Thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent

by Zappos.com Shopper, December 30, 2009
excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

super place to shop

by chrismctiernan, December 30, 2009
ive been buying shoes from zappos for 2 or 3 years and have never been disappointed.  great store  great prices. great service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

it is great to order a product and you...

by Zappos.com Shopper, December 30, 2009
it is great to order a product and you know that you going to have that product almost the next day;I don't know how you doing it!but you doing a wonderful job.that why i been given this web site to my friends.keep the good work.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Zappos is the best. I couldn't get to...

by Zappos.com Shopper, December 30, 2009
Zappos is the best. I couldn't get to the store and purchase the item any faster than it arrives at my door.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Zappos has great selection and great...

by Zappos.com Shopper, December 30, 2009
Zappos has great selection and great customer service. Quick shipping is terrific

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very happy with customer service - i've...

by Zappos.com Shopper, December 30, 2009
very happy with customer service - i've already recommended to several people!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was told by friends that it does not...

by Zappos.com Shopper, December 30, 2009
I was told by friends that it does not take long to receive items from Zappos FPO/APO, but I'm thinking that with the holiday season it may be delayed. I will respond again once I receive my order

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I love Zappos. This was the first...

by Zappos.com Shopper, December 30, 2009
I love Zappos. This was the first return I ever did and the UPS place charged me a handling fee of $2.00 so I was a little bummed about that. Otherwise, love Zappos and am very happy with how fast you deliver. I'm very very impressed!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have done business with Zappos.com...

by Zappos.com Shopper, December 29, 2009
I have done business with Zappos.com about three times. I like the free shipping and return policy. I like the selection. I have always been treated well by Zappos.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I'm a last minute shopper and was quite...

by Zappos.com Shopper, December 29, 2009
I'm a last minute shopper and was quite please that the delivery of my order was overnight & the fact that they had the itam I could not find in the size & color I needed on any other site, not even the brand name store! I would definitely shop Zappos.com again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was amazed at the service from...

by Zappos.com Shopper, December 29, 2009
I was amazed at the service from Zappos. Both of my recent orders arrived in approximately 48 hours from the time of purchase. Price was good on both items. Selection is amazing. Packaging was great. A great experience all around.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This was my first experience with...

by Zappos.com Shopper, December 29, 2009
This was my first experience with Zapppos and will certainly not be the last. I was thrilled to find exactly what I wanted in a narrow width, something not easily found in men's shoes. The next time I am looking for shoes, Zappos will be the first place I look.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am a repeat cutomer foe several years...

by Zappos.com Shopper, December 29, 2009
I am a repeat cutomer foe several years and all I can say is ZAPPO"S IS OUTSTANDING!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The shopping experience was good.

by Zappos.com Shopper, December 29, 2009
The shopping experience was good.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Hassle free.

by Zappos.com Shopper, December 29, 2009
Hassle free.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great - easy

by Zappos.com Shopper, December 29, 2009
great - easy

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Showing 1 - 40 of 16,293

 
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