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Zappos.com

Zappos.com
 
 
Average Rating: 5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all Zappos.com listings

Read 16,316 reviews
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Showing 1 - 40 of 16,316

 
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Zappos.com's upgraded shipping is...

by Zappos.com Shopper, November 26, 2009
Zappos.com's upgraded shipping is wonderful, it's so exciting to get the shoes so fast and for free. Plus, the shoes are fantastic! This was a great shopping experience at Zappos.com.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great shipping, customer service but...

by Zappos.com Shopper, November 26, 2009
great shipping, customer service but the prices are not very competitive, need more percent off sales.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I will continue shopping at Zappos.

by Zappos.com Shopper, November 26, 2009
I will continue shopping at Zappos.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Zappo's.com is one of the only sites...

by Zappos.com Shopper, November 25, 2009
Zappo's.com is one of the only sites that I will purchase shoes from. I had an experience that just happened. I had to return shoes that were a little too wide. I followed all the instructions (printing return label) after removing ALL labels from the original. A few days later, the shoes were shipped BACK TO ME instead of going back to Zappos!! Customer service was apologetic and offered a $15.00 coupon on my next purchase.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

my order was place after 6pm on a...

by Zappos.com Shopper, November 25, 2009
my order was place after 6pm on a friday night and received it on the following monday.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service. Excellent product...

by Zappos.com Shopper, November 25, 2009
Excellent service. Excellent product choices. Quick, uncomplicated delivery. Perfect sandals! Zappos was the only place that had the particular color sandal I was seeking; I couldn't find it anywhere else online or in shops. Thank you Zappos for a great shopping experience. The only thing better would have been for the sandals to have been drastically discounted and that never happens for these sandals.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

the best! love shopping with you!

by Zappos.com Shopper, November 25, 2009
the best! love shopping with you!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent service

by Zappos.com Shopper, November 25, 2009
excellent service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Short, sweet and accurate. No problems...

by Zappos.com Shopper, November 25, 2009
Short, sweet and accurate. No problems and quick delivery.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

When I am looking for shoes I go right...

by Zappos.com Shopper, November 25, 2009
When I am looking for shoes I go right to Zappos first because of the selection and usually because of the size 6 availability. Shipping is so fast too.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

i loved it!!!

by Zappos.com Shopper, November 24, 2009
i loved it!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Zappos is AWESOME! I recently stumbled...

by Zappos.com Shopper, November 24, 2009
Zappos is AWESOME! I recently stumbled upon this site and LOVE it. I will try to shop at Zappos as my 1st stop for online shopping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

easy to use---very satifactory.

by Zappos.com Shopper, November 24, 2009
easy to use---very satifactory.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

zappos.com is great-free shipping both...

by Zappos.com Shopper, November 24, 2009
zappos.com is great-free shipping both ways and they are reliable

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have great difficulty finding shoes...

by Zappos.com Shopper, November 24, 2009
I have great difficulty finding shoes in my size (5). Zappos had a huge variety from which to choose. I will definitely shop here again!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love zappos I think it is great. They...

by Zappos.com Shopper, November 24, 2009
I love zappos I think it is great. They send me what I order in the fastest fashion possible

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service, great selection. I...

by Zappos.com Shopper, November 24, 2009
Excellent service, great selection. I ordered a pair of sneakers for my husband on Wednesday and I got them by Thursday. Zappos is the best. Keep up the good work!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love your web site and the customer...

by Zappos.com Shopper, November 24, 2009
I love your web site and the customer service is the best. Thank you. I tell everyone of your site.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Best people to deal with always. Number...

by Zappos.com Shopper, November 24, 2009
Best people to deal with always. Number 1

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Delivery is always rapid and service...

by Zappos.com Shopper, November 24, 2009
Delivery is always rapid and service superb.........

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I really liked the way you can narrow...

by Zappos.com Shopper, November 23, 2009
I really liked the way you can narrow your search by choosing the size, color, etc. I am very pleased to see a variety of shoes in the larger sizes (15 and higher). It is very difficult to find that size in a store, much less the style and color. We are able to pull up the site and make our selections quickly. I love the free return shipping since it is difficult to get the precise size when you can't try them on first. Thank you for that.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent...

by Zappos.com Shopper, November 23, 2009
Excellent...

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Shopping at Zappos is better than...

by Zappos.com Shopper, November 23, 2009
Shopping at Zappos is better than shopping at the store. I save gas, hassle, time and money. As a VIP member I receive the goods the day after I place my order, which is super for an impatient person like me. I have my Zappos orders delivered to me at work for the ultimate convenience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I usually place all of my orders at...

by Zappos.com Shopper, November 23, 2009
I usually place all of my orders at Zappos.com and the turn around time on my orders has been excellent. The free shipping is another great tool I enjoy. I've asked other members of my family, friends & co-workers to order from your company. I'm hooked and will continue to place orders from time to tome. Thank you Zappo!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love Zappos. Shoe shopping is so...

by Zappos.com Shopper, November 23, 2009
I love Zappos. Shoe shopping is so easy with next day delivery and easy exchanges!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love this company, you can always...

by Zappos.com Shopper, November 23, 2009
I love this company, you can always count on your order to get to you fast. and they carry large size women shoes and many differant styles to chose from. no hassle return policy is a big plus.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fast Shipping,came on time,and the...

by Zappos.com Shopper, November 23, 2009
Fast Shipping,came on time,and the right price.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Amazing...the product arrived the day...

by Zappos.com Shopper, November 23, 2009
Amazing...the product arrived the day after I ordered it...less than 24hours!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Zappo's by far has the BEST customer...

by Zappos.com Shopper, November 23, 2009
Zappo's by far has the BEST customer service!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

What I expected!

by Zappos.com Shopper, November 23, 2009
What I expected!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

By far, the best site on the internet....

by Zappos.com Shopper, November 23, 2009
By far, the best site on the internet. Zappos always expediates my order at no extra cost. When I do contact customer service by phone it actually is a pleasant experience. Kudos to their human resource department for hiring such sweethearts. Great job Zappos - keep up the good work.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I got what I expected as the...

by Zappos.com Shopper, November 23, 2009
I got what I expected as the description was accurate. I received my shipment sooner that expected.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have had a very good shopping...

by Zappos.com Shopper, November 22, 2009
I have had a very good shopping experience, but I still cannot find any boots to fit. The one style that advertises that it carries wide, is not a wide boot. I don't understand why no shoe manufacturer makes winter boots for those of us with wide feet or that need special lifts put on our shoes. I must have a flat boot so that I can have a lift put on my shoe. I'll still keep trying to find some boots, but mens boots don't fit either.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

One pair of jeans I ordered was...

by Zappos.com Shopper, November 22, 2009
One pair of jeans I ordered was delivered the very next day-less than 24 hours. The other order was pants of the same brand and they were delivered a few days later. I do wish they would include a prepaid return label in the original package. and it

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Easy to find products desired and easy...

by Zappos.com Shopper, November 22, 2009
Easy to find products desired and easy to purchase. Delivery is quick and shoes are in new condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Zappos.com is a great resource for...

by Zappos.com Shopper, November 22, 2009
Zappos.com is a great resource for browsing shoes and ha an excellent return policy. However, I would like to see the searches have more detail so as to narrow down my search and I would prefer it if Zappos.com offered more in stock shoes as several times I have tried to purchase shoes but they haven't had my size.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Shopping at Zappos is terrific. Shoes...

by Zappos.com Shopper, November 22, 2009
Shopping at Zappos is terrific. Shoes come quickly. Free returns is essential ... with shoes in particular, it's just to hard to know how they'll fit without trying them on, so I would not shop here without that feature!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Execllent service and product...

by Zappos.com Shopper, November 22, 2009
Execllent service and product selection,pricing.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

shoes arrived sooner than expected....

by Zappos.com Shopper, November 22, 2009
shoes arrived sooner than expected. Zappos has a remarkable supply to choose from. Love this store!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent! The best online order,...

by Zappos.com Shopper, November 22, 2009
Excellent! The best online order, service and return credit I've ever received. (I had to return blouse, too small). Uggs fit great and very happy w/ them.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

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