Yardiac.com

Thanks for having it and delivering it quickly to me. I thought I missed the opportunity to buy it, but you folks had it in stock and it will look great in my yard. Cindy

 I would shop here again

As of this date (Feb. 15) my order placed on line on Jan. 21 has yet to arrive, though I received notification via e-mail of shipping last week. I made 2 phone calls before that and the reps were very good. However, I was supposed to hear back after each and was not contacted, other than the message cited above. Yardiac has provided much better service in the past. I will try them again because I hope this current problem will not be repeated. If it is, I will shop elsewhere.

 I would shop here again

excellent service

 I would shop here again

I question the integrity of a company that takes over another and does not honor the outstanding orders. It is very disappointing business practice.

 I would not shop here again

I have ordered this same order for my other son last year and was thoroughly pleased with it, so this year I ordered again. I received the heater in record time, maybe four days! I assume it is ok, as it is for Christmas and is wrapped until then. But I love Yardiac.com and so far I am a satisfied customer.

 I would shop here again

Always good.

 I would shop here again

In mid September I ordered a filter housing for my misting pump- it had cracked from the grueling AZ sun.  My CC was immediately charged and they said it would ship out in a couple of days- A few weeks later after no activity I contacted them to see what the status was- they said the item was back-ordered and would ship Oct 15.  Oct 20 came around and no activity- contacted them again- got a new ship date of Nov 15.  I cancelled my order at that point and was promised a refund that I have yet to receive- do not order from YARDIAC!!!

 I would not shop here again

This is my third order from this company. I was delighted with the first two. On this order, they charged my credit card about 3 weeks ago but as far as I can tell the order has still not been shipped. My expectation is that I will not be billed until order is shipped. Response to my email query about order status was noncomittal so I may not order from these folks again.

 I would shop here again

Good selection, Good prices and good service.

 I would shop here again

The item is a gift and has not been used.

 I would shop here again

I ordered six of one item and only received one with no explanation that the others were not available, sold out or whatever. I still don't know if these items are backordered or if they are not available. Better communication would be nice. I wasnt charged for the missing items, so it doesn't really matter, but if the items might still arrive I'd like to have known that.

 I would shop here again

Great

 I would shop here again

I needed the wardian case I ordered for a delicate plant. Originally it showed about a week delay to ship the item due to being "oversold. It has been three weeks, and now the availability has been changed to three or four weeks additional delay. I needed the item when I ordered it, but was willing to wait a week or so to get it, not 2 months !

 I would not shop here again

Best price online, free shipping and free Christmas tree storage bag was very much appreciated. Shipping was quick and well tracked. Only flaw was the condition of the items upon arrival. Actual items were fine, but original packaging was ruined completely.

 I would shop here again

Horrible, horrible, horrible.  Charged me for a product they never shipped.  I called several times and spoke to many customer dis-service representatives.  All agreed to refund my charges.  But no one did.  Finally I talked with a manager.  He said that since I had ordered the product (a planter) with no specific timetable for delivery of the planter, Yardiac was allowed to deliver it whenever they wanted and he refused to reverse the charge.  I got my credit card bill and disputed the charge.  Thank god for ability to dispute credit card purchases.  It took 3 months, but I got my charge reversed.    

 I would not shop here again

On August 12, 2009, I placed an order for an ant repellant.  I received an email stating that the product would be shipped on August 28.  When I had not received the product on September 17 I called the company and was told by Leah that the   Read full review...

 I would not shop here again

Good product, fast shipping!

 I would shop here again

Horrible experience!  Should have checked here before ordering because I just went through everything other reviewers did.  I ordered a compost bin on 8/2/09 for the great price of $182.  As of 10/2 it didn't ship and repeated calls to CS told me it was on backorder.  I cancelled the order because it's not ok to have a b/o of 2 months and they already charged my Visa back in August.  It has been 2 weeks with no refund in sight.  I will do what other reviewers said and keep calling until I see the refund. 

I can not recommend this company. I should have been suspicious when the website shows "good reviews" dating back only to 2007. I bet since then, most customers have been as dissatisfied as I've been.

Update: I got tired of waiting for my refund. For 5 weeks after my order cancellation I got various excuses and apologies from C/S.  I wrote to Visa disputing the charge and got my refund 3 days after I mailed the letter.  STAY AWAY FROM THIS COMPANY!!!

 I would not shop here again

It was just fine.

 I would shop here again

HORRIBLE...HORRIBLE....i bought a filter from the website and have yet to received the item. Yardic charged me right away. I called and called! when i got ahold of "A person", they stated that the filter is on "Back order", and that the item is going to ship next MONTH! I then waited till the next month and repeated the process of calling and calling till a real person picked up the phone. The person gave me the same response! After 2 months of waiting for Yardiac to get the item so that they can ship it to me. I have had ENOUGH!...NEVER EVER SHOP HERE!
 

 I would not shop here again

There was no indication of a back order, no notification that they no longer had enough items in stock to ship. Only by my calling and email was I notified of the problem with an estimated ship date of 10/2 for items ordered 9/3. I was unable to do any tracking of the order; the reason I emailed and called. Their policy is to charge credit card when item is ordered, therefore I have received my credit card biil but have not received the items.

 I would not shop here again

free shipping would be a high motivator for me to use this site again. Or some other kind of discount for frequent shoppers.

 I would shop here again

Ordered over three weeks ago. Have yet to receive it. My last e mail inquiry ( asking to cancel the order) has not been answered. Very disappointed in their lack of response. I would never deal with them agin!

 I would not shop here again

Order placed 28th. Aug. As of this date, 7th. Sep., I have not received product or any notification of shipment or any reason for nonshipment.

 I would not shop here again

I didn't have any problems with this order. I received exactly what I ordered without delay. No customer service calls were needed.

 I would shop here again

On August 3, 2009 I ordered two WS-1025CEL outdoor window thermometers. Three weeks later I had received nothing and no word from your company. I called and talked with a Jeff who said he would upgrade without charge and something would go out the next day. Today is August 28th and I have received nothing. If the charge shows up on my credit card bill I will refuse to pay it. This is more than unacceptable. I have never been so upset with a company.

 I would not shop here again

Very good experiance A

 I would shop here again

Excellent. Repeat customer.

 I would shop here again

Their website is one of the best I've ever shopped. And I do a LOT of online shopping. It was fun, easy to search, and visually pleasing. Plus, they had a lot of good products. I wasn't able to order the lights I wanted for my Aero Garden.

 I would shop here again

One of the styles of my products was out of stock and I received a call from cust. service asking if I would be interested in a larger number of planters in the other style. I agreed but then only received a small part of the order. Until I called, 10 days later, I received neither the products nor a phone call regarding the order balance. Because of the very late arrival, I won't use the planters until next year. Follow up calls need to be made beyond trying to sell something else.

 I would shop here again

It's been a month since I ordered 2 trellises.  My credit card was debited immediately after placing the order.  I recently sent an email asking for an update and got an automated response saying an answer would be forthcoming in "5 to 7 business days".  That's unacceptable!  I ended up calling and was told they would have to check with the warehouse and then send an email.  The estimated ship date has now come and gone, so that means another phone call.  I place a lot of orders over the internet and this is the first time I've had the misfortune of dealing with such an unprofessional company.  9/1/09 Update:  I was just informed that my order was on back order.  Why couldn't they have told me that two months ago?  Meanwhile, they have been holding onto $70 of my money and I have nothing to show for it.  9/26/09 Update:  My order did not ship as promised--again.  I canceled it.  Yardiac credited my card a week later, although they kept 70 cents.  I assume that is what they pay to process credit cards.  Thank heavens I can put this behind me.  DO NOT ORDER FROM YARDIAC!

 I would not shop here again

I am very happy with my shopping experience with yardiac. I haven't yet used the powder because I am preparing the areas to get the maximum effect. I will let you knowif I am not satisfied. Thank you, Mary

 I would shop here again

Have ionventory of products that are detailed on Website

 I would shop here again

Order arrive on time and no issues. Shipping is excessive.

 I would shop here again

I searched online for the product I wished to purchase and Yardiac had the best price and the best amountto fit my needs.

 I would shop here again

good

 I would shop here again

I ordered this item back in June and have never received it. I called the number supplyed left a message and a call back number nevered received a call back, just wandering if I'm ever going to get this item

 I would not shop here again

They didn't say how long the item would take to arrive, only that I would "receive an email when the item moved quickly through their system". That was three weeks ago! They didn't offer a tracking number in order to view the progress of the shipment. I'm not happy about having to take the time to contact them regarding the progress of my order.

 I would shop here again

I have ordered the planters on July 2nd and I have received and email confirming that the order is going to be shipped...(see below) Your Yardiac.com order is being processed by our New Jersey warehouse and will be shipping via UPS within the next 48-72 hours. Then nothing happened so I called and I was told that Yardiac has to get these from Lechuza and they will shipp it on 30th of July. After then they will ship it from Yardiac warehouse. IT WILL TAKE MORE THEN A MONTH TO GET THE PLANTERS... YARDIAC SHOULD MENTION THIS ON THE PRODUCT PAGE... THEY ARE MISLEADING THE CUSTOMERS...

 I would shop here again

good

 I would shop here again