WolfCamera.com

I ordered a camera battery in November and still haven't received the item and it's now January. I'm outraged that it's taken this long and I still don't have the item ordered. I called to inquire about the status in December and the person on the phone said it takes some time....and that was all they could say. I will never order from wolfcamera again and will tell everyone I know not to use this website.

 I would not shop here again

Full order was not shipped together. After reciept of the camera, the flash card accessory that i ordered at the same time had not shipped. I called customer service, who promise to look into the issue and would email his results. Tne next day the flash card shipped. later I got an email saying that it was out of stock and recommended cancelling. then the day after I recieved the flash card, a second one arrived. That is another annoyance of having to arrange to ship that back to Wolf Camera.

 I would shop here again

Knowing what I know now would allow me the luxury of avoiding the problems I encountered the first time. There is a language barrier in India, where your phones are answered. For a Southerner like me, it is severe. They talk faster than most Yankees.

 I would shop here again

not sure. didn't receive the free shipping as stated online!

 I would not shop here again

i like the sevice and i will buy agin from wolf cameras. The only thing that I didn't like is that one of the light bulb was not working and i call to see if I can get a light bulb,but they wanted for me to send it back and pick another lighting system. but i wanted this one. the bad thing is that we are a small town and the only light bulb that i found was a 300 watts and i need a 500 watts. thanks the value was $416 dlls.

 I would shop here again

Very good

 I would shop here again

Their website was VERY misleading. Even though it said my order was in stock, it really wasn't. It has been 3 weeks since I ordered and I still have NOT received the product. My card has even charged even though the order has not shipped yet. The customer service department has been very rude and has not ever given me any true information regarding my order. I will NEVER shop with wolf camera again. The hassle is definitely not worth the price they advertise.

 I would not shop here again

It took two weeks to get memory card which was initially indicated as in stock. I did get camera rather quickly but initial website order required called intgo company. The contact I talked to totallly screw up the order. I was a long time Wolf customer but I will think long and hard before I order from Wolf again.

 I would not shop here again

This is a last store standing situation, the stock in the store is extremely low and mostly composed of extremely out of date clearance items from years gone by. the service is extremely poor and they will not stand with anything they say. I was in the store and asked about a clearance sigma teleconverter and was quoted 94 dollars, the salesperson was extremely rude and told me to find out if it worked with my lens and return if so. I did just that to learn that i was misquoted and even with the store and customer service admitting it was marked wrong i was told too bad for me the mistake has been corrected. This store has ZERO up to date items and its just a bait to get you in to "Special Order" Don't waste your time going here. Let them go out of business for the poor service, it looks like a good will store.

Stores like Best Buy Actually want your business and have new items in stock, for mail order go B And H photo.

 I would not shop here again

The tracking system online was terrible. It would never track my order. The online support was better. It was actually a person talking to me. Email support was bad too.

 I would shop here again

This is the second time I placed an order with Wolf Camera inwhich they notified me that I must contact them before they could place the order. When I do contact them it is someone from another country that I barely can understand. I am done dealing with companies like this one.

 I would not shop here again

Order tracking was awful.

 I would shop here again

EVERY EFFORT WAS MADE TO GIVE ME A VERY SATISFYING ONLINE SHOPPING EXPERIENCE. I WILL DEFINTELY SHOP WITH WOLF CAMERA AGAIN AND AGAIN.

 I would shop here again

The only problem we had was the tracking of the order. They could not tell me on line where the order was. only that it had been placed. I made a phone call and was told that it would be shipped in 4 to 5 work days and it was shipped in that time frame. I would have liked to have be been able to track it on line, not talk to India.

 I would shop here again

Very thankful for the merchant's promptness & speed in bring -ing this product to our doorstep. Keep up the good work & you will have our support, always, Again, thanks. LT/MT

 I would shop here again

failed to inform me of delays in shipping. I canceled the order.

 I would not shop here again

Can not believe how fast and smooth everything went. Ordered it around 2:00 in the afternoon. It was on my doorstep around 10:00 the very next morning..

 I would shop here again

To get the advertised free shipping, I had to contact customer service (on-line) and they had to resubmit my order while giving a sales pitch for additional items. I expected the rebate to be with the items when received but later found it on the web site. Overall it was an OK experience. If they had a good deal I would order on-line again but otherwise I'd go to store.

 I would shop here again

The amazing thing was that it was shipped in three parcels, when the total order was less then one pound in weight; and it arrives on three separate days

 I would shop here again

thanks for the 20% scrapbook sale in June

 I would shop here again

Products sound is very poor. After waiting for 2 1/2 weeks for delivery, we called and was told they couldnt give us a delivery date. Their ad says we ship in 1-2 days. Not true. We called 1 week later and they said the speakers had not been shipped yet.

 I would not shop here again

Great

 I would shop here again

The level of service from the customer service area is the worst. The people manning the customer service area have a very poor grasp of English making the entire experience dreadful.

 I would not shop here again

althhough using the search facility which gave me compatability suiting the speaker to the car type and position the speaker did not match the enclosure and to save all the hassle of sending back I had to improvise on the fitting but in the end the product worked just fine

 I would shop here again

Wolfcamera had a competeive price for the camera I was looking for ( ) No Tax ( ) Free SHipping ( ) 3-5 business day delivery ( ) they are partners with MY POINTS. I receieved my camera in 3 busines days (great delivery time), although the outer camera box was not sealed, the camera and accessories inside all seemed to be - it came in good condition, with all that was promised. All in all I was very satisfied with my experience with Wolfcamera, I would definately shop with them again, and actually have already passed on the "good" expereince I had with them to other people. The only thing that I was not overly happy with, was with what they had for accessories for my camera, which was very limited. Thank you, Kerri Osgood

 I would shop here again

In order to avoid any confusion with my planed order I had an online chat with a sales person.  In this conversation I asked pointedly: "is this a NIKKOR AF-S DX lens as well?" and the res ponce was: "Yes, you are correct." However, they   Read full review...

 I would not shop here again

Don't shop here!!! This is the only time I've felt strong enough about a store to write a review, anywhere. Very 2nd rate establishment-
Save yourself the aggrevation- Go somewhere else.

 I would not shop here again

I ordera Canon EOS Rebel XS package that comes with 2 lens. That was on Sunday. Shorlty after that, i received e-mail confirmation of the purchase. I have been shopping for this camera for the last couple of months and after I found the deal that was too   Read full review...

 I would not shop here again

a)my item could not be shipped to me because in Canada, ..however your website "https://www.wolfcamera.com/webapp/wcs/stores/servlet/CheckoutView?langId=-1&storeId=10101&catalogId=10001&krypto=hTy7UsNzmtQdfOMa2k%2FCao6J%2Fw27Q4%2Fa%2FOHj04R76KSbkjEwWX%2B5l98aI6OJEvcL%2BS3RE8yerFV7%0A%2BIZ15u1Mz4q3NvdFdkyc6v5L1t7F3qLyh5pPNVEBi6xkQrqHxNux" does take the shopper to "international shipping" !! b)I received an "order confirmation" from Wolfcamera, however, 2 weeks later I was still waiting for my purchase!! c)24h after emailing customer service, I received a very detailed explanation re. the shipping problem & how to solve it. Had I not inquired, I would have waited a loooong time!! d)I also had to specifically request that my order be voided/cancelled on PayPal, as a month after the unexecuted order it was still showing as "pending"!!

 I would shop here again

Excellant shopping experience as usual but this is the first time that I was unable to track an orders status on their webpage. Once I contacted them they were quick to inform me it was back ordered and they would keep me updated and they did.

 I would shop here again

I ordered some scrapbooking supplies from this company because of the incredible prices, well I should have known that with the cheap prices their would be cheap customer service. I had no idea. Like the other reviewer said customer service is non existant. They are all very unhelpful and uncaring. Overall they SUCK!!! I guess they have a script that they stick to in order to make you think that they are on top of things and will get back to you as soon as possible via email or a personal phone call and they hurry you up off the phone or live chat. I will never order from wolfcamera.com again. Order at your own risk. Oh and by the way I still haven't received my order yet. Will have to let you know how it arrived if I ever do receive it.

 I would not shop here again

Good descrips, easy to read online, customer comments very helpful in making decisions, good price.

 I would shop here again

very easy, very quick! I have always trusted wolf camera for all my camera needs and the online order I placed just confirmed that! very happy and will definatly shop again! easier than driving from store to store and it came right to my door quicker than expected!

 I would shop here again

The camera selection was excellent. The service was excellent. The camera's are excellent. I will shop at this merchant again. Thank You, Kathleen M. Cavalieri

 I would shop here again

The shopping experience in the store was great, and ordering online was fine, but this whole issue with the item being backordered is really frustrating because there is no definite timeframe as to when I can expect to get it.

 I would shop here again

This order was combined with a $100 rebate for an HP printer. Wolf did not supply rebate forms. Many, many emails about this went unanswered. Phone calls resulted in false promises. I was supposed to get a free album; this never materialized. On my own, I was able to find two rebate forms of $50 each. Last week I got a $50 check from HP; Ritz Camera has approved a $50 rebate and will soon mail. Wolf ships the merchandise very quickly and in good condition. Their customer service is non-existent. That is and was my experience. I'll never order from them again.

 I would not shop here again

Excellent!

 I would shop here again

Easy and efficient

 I would shop here again

Everything was as advertised and arrived in good condition on time.

 I would shop here again

Price on teh Web was $5 less than my bill after the oprder was complete. It took 4 weeks to get my $5 back from the Indian call center, but at least I got it back.

 I would shop here again