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Witbeck Appliance

Witbeck Appliance
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 4
Customer Service 4
See all Witbeck Appliance listings

Read 52 reviews
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White Glove Service Flawless...Bosch Stainless Oven

by keithstepp, March 18, 2004
These guys are great! I bought a Bosch stainless steel double oven (HBN 765). Ordering was a snap. I received emails all along the process, and there was a slight (2 days) delay in the promised shipping, but since the oven was going up 2 flights of stairs in my townhouse, Witbeck wanted everything to work out. White Glove Delivery option including bringing the oven up to the location, unpacking and taking away all the trash. Very professional. I plan on upgrading to a Bosch dishwasher in the near future and expect to go back to Whitbeck!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very satisfactory, a vendor which we will reccomend

by seasoned2, March 17, 2004
We just purchased a set of ASKO washer&dryer from Witbeck.
Based on our experience,we will look to Witbeck first, the next time we are in need of any household appliance.
We were quite impressed that the items were shipped across the country via airfreight at no additional charge, rather than regular freight.
The shipping, order confirmation, ease of communication and reasonable prices were very satisfactory.
An added plus for buyers from outside of Michgan is that no sales tax is assesed on on line orders.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Truly outstanding Net seller

by talljimd, March 17, 2004
Witbeck's was outstanding in every regard. Their web page was informative. Their pricing was the best we found. But that was only the beginning. Their ordering staff was prompt in replying to our order. Our appliance arrived on time - in fact even a day earlier than anticipated. Overall I would have to rate this one of my best buying experiences on the internet and I would recommend Witbeck appliances unreservedly to others.
Jim Davis, Silverdale, Washington

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A very easy shopping experience!

by dbranscu, March 17, 2004
Easy shopping, great prices and excellent communication! The item arrived safe and sound, super fast shipping and was exactly as described. We're very happy with our purchase and would definitely recommend!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I received the best price, service, delivery speed and satisfaction possible at Witbecks.

by dsuarez, March 17, 2004
The shopping experience at Witbecks Online Store was excellent. In addition to offering the best price I could find anywhere,they provided a number that I called. The person I talked with at Witbecks was Mr. Witbeck who was very knowledgeable about the product and helped me make the right decision on the purchase. The delivery was very fast and everything was great! I love the appliances I purchased. I would definitely use this store again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great Experience--would recommend to friends

by centechcc, March 17, 2004
Delivery speed was excellent.

Order accuracy was excellent.

Customer service was above average. I was constantly updated by email.

Overall satisfaction--VERY HIGH!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good customer experience, savings on high-end appliances

by kabaim, March 17, 2004
I ordered a GE Monogram fridge from Witbeck. They had one of the best prices online, and offered white glove delivery service at no extra cost (the delivery people had to negotiate 3 flight of stairs).

The fridge was on back order, but ended up being delivered within 3 weeks (Witbeck shipped as soon as they received it). Once it arrived, I discovered that GE had omitted a few items from the box. When I called my rep at Witbeck, he got in touch with GE the same day, and within a few days, the parts arrived.

I would definitely recommend them for high-end appliances (the free shipping is for orders over a certain amount) - with the savings on shipping and on sales tax, I saved over 15% over what I would have paid locally.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Excellent, will definitely consider again for next appliance purchase

by pwk123, March 17, 2004
Purchased an ASKO dishwasher. Great price and delivery fee very reasonable. Delivered price was significantly lower than any local retailer. Telephone and web customer service was great. I would not hesitate to purchase another appliance from Witbeck and have referred others to their site.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Exceeded my expectations, Witbeck customer for life!

by lminard, March 17, 2004
Received a phone call from a Witbeck sales person within 30 minutes of ordering my appliances. Not only did they confirm my order but also notified me of an additional discount that I would be receiving that was not shown on the web site! Not too many other online stores would do this.. Very impressive. Was notified immediately that one of my appliances was back ordered and notified of arrival date. They responded immediately to my questions via email, and were easily obtainable by phone. Even their delivery personnel were courteous and helpful! I would recommend Witbeck to everyone.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Quick, friendly and had the lowest price.

by wburrows, March 17, 2004
I bought a dishwasher at Witbeck and had absolutely no problems at all with the whole experience. In fact I called them at one stage to check on some shipping details and the guy gave me more than that including information on some GE rebate deals that were currently in effect at that point. This saved me around $100 in rebates. The product was ordered and shipped quickly and arrived within 7 days.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Positive experience, delivered as promised.

by infosponge, January 27, 2004
I placed my order early in the morning from the web site and they called me about an hour later to confirm some details and go over some characteristics of the washer and dryer to be sure that I had chosen something I would be happy with. That impressed me.
They told me the items would ship the next day and I would have them within a week.
The shipping companies tracking system left a little to be desired, but at $45 for over 200 pounds direct to my door, it was hard to be too finicky about that.
The items were delivered a week later, as promised.
I had a very good experience with this merchant and would consider using them again in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Have it down to a science.

by robertwoodrow, December 16, 2003
Ordered my Bosch dishwasher, received an email the next day to confirm and a tracking number the day after.

They were very knowledgeable about the different dishwashers and how they integrate with custom panels.

Very pleasant and thorough. Received the dishwasher in less than a week after ordering it.

Would order here again.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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