Whole Latte Love

excellent service

 I would shop here again

The coffee bean order was fine, but the customer service I received from a coffee maker I ordered last year has been terrific.

 I would shop here again

Love these people and their product(s).

 I would shop here again

Very Good

 I would shop here again

I ordered an expresso machine which the website did not indicate was out of stock. Next day I received 4 emails telling me that it was out of stock. I called customer service twice and was assured the emails were wrong and that I would receive the machine next week. When it did not arrive as expected, I emailed customer service. That was two days ago. I never received a response. Today I called and changed my choice and hopefully I will receive a machine next week. Very disappointed and frustrated.

 I would not shop here again

Very satisfied

 I would shop here again

My experience was very good. I'm was thrilled at how much information was provided on the website and throughout the process. My only complaint is that my cappuccino cups are back ordered so I have not received them yet. Luckily I have espresso cups already, so I am not put out by this problem. Thank you very much, I highly recommend this sight!

 I would shop here again

Great site! Fast easy to use. Extensive selection. Very informative. I recommend it to all my friends!

 I would shop here again

It would be nice to have the option to view your last order placed, then have the option to reorder the samething from that page. I always have to go through a long process everytime I want to order the same as the previous order.

 I would shop here again

Great online shopping!

 I would shop here again

Nothint wrong, order and delivery went according to plan.

 I would shop here again

no problems

 I would shop here again

I have ordered from this supplier for years, and find their service excellent.

 I would shop here again

Very good service.

 I would shop here again

The grinder has not arrived yet, but will in Decemer (since it was not in stock) Nice and easy shopping experience, thanks! Yours, Geir.

 I would shop here again

Love the coffee maker!

 I would shop here again

They have a very very useful website, good product choice, and effective purchasing and delivery system.

 I would shop here again

excellent as before.

 I would shop here again

Great coffee and web site!

 I would shop here again

I received the shipping notification 2 days after I received the unit at home

 I would shop here again

This was a time sensitive order. The other things I ordered that day arrived in time with the same requirements, but this one arrived after the event.

 I would shop here again

So far very good experience and very please with my purshase.

 I would shop here again

Excellant price and product. Very satisfied with both the product and Whole Latte Love. Would recommend to friends and will shop again.

 I would shop here again

WLL was excellent in both purchase and support of the product. When the shipper had an error, WLL stepped in and shipped another order immediately so that I received the product on time. Excellent experience!

 I would shop here again

You shipped the product on time. UPS had a problem. They ignored the city which I put on the order and put in only the zip code. It came up with a city about 3 miles away. It took almost a week to get my order thru them. This is not the first time I have had a problem with them.

 I would shop here again

Backordered items received quickly.

 I would shop here again

great job

 I would shop here again

I had to re-order the filters because there was no picture on the web, and because I did not have the part number my first order was wrong. I don't know if company could help, but it is costing me almost double what I would have paid in a store, provided I could find a store that carried the brand I use. Nice friendly folks to deal with though.

 I would shop here again

all was great. thak you

 I would shop here again

Good communication, fast shipping, great product.

 I would shop here again

Good merchandise with excellent service.

 I would shop here again

Absolutely excellent. I plan on using them again in the future!

 I would shop here again

Experience and selection was excellent, however some items I ordered were backordered.

 I would shop here again

If this vendor really wants to improve his online service, then he should take a critical look at improving ease of site navigation by online customers. He should continuously stive to make it easier and quicker for customer's to find what they are looking for. Feedback from concumers should take precedence over feedback from suppliers or internal corporate users. That said, I like doing business with this company and will continue to put up with their non-user friendly site architecture.(earlswitzer@comcast.net)

 I would shop here again

Customer service and tech support are excellent.

 I would shop here again

excellent

 I would shop here again

shopping was easy and description of products and prices excellent. confirmation of orders was excecuted immediately and delivery time was prompt.

 I would shop here again

Overall good experience. I was unable, though, to replace an order for the wrong-sized cups (Bodum Pavina) mistakenly placed with the right ones. The incorrect items were identified after reviewing the order confirmation received via e-mail. I've contacted customer service but the order had already been packaged for shipment.

 I would shop here again

Great price on Illy e.s.e. pods! Quick shipping!

 I would shop here again

So many others here have detailed the horror that is shopping at Whole Latte Love. But I'm compelled to add my voice to the ongoing chorus... Whole Latte Love advertises "free shipping". But beware, if you need to return a defective item not only do   Read full review...

 I would not shop here again