Walgreens

Full review
Use to be an ok company. I bought online here all time during 2003 - 2005. With all the whining I am hearing now about how bad the economy is, I would think that American companies would be moderately interested in providing decent customer service. But my recent transaction with Walgreens.com would seem to indicate otherwise. A whois of www.walgreens.com domain name now comes back to owner being in the "dominican republic" so I guess its not an American company after all? In any event, read the following ripoff account and don't buy anything here.

I ordered five items on Dec 22 2008 from Walgreens.com and they supposedly shipping Dec 24th.  The package arrived on Jan 1st and I found that they shipped only four out of five items, but that the paper invoice indicated they had shipped all five. I immediately contacted them (Jan 2 2009) and sent a digital image of the package contents and the invoice. Walgreens support responded the following day and said they "would have to investigate further". A week passed and I heard nothing. I contacted them again Jan 10 2009 and notified them that I would be filing a credit card chargeback along with assorted  consumer complaints about their unethical business practices. The following Monday ( 13 days later) I received an email from Walgreens support saying my missing 5th item was shipped and I would receive it shortly. I never received it.

Six weeks have now passed. I made every reasonable attempt to work this out with walgreens.com. They are ignoring my emails and have in fact stolen cash money from me at this point as they never sent the items I paid for out of my bank account.  I am a legally blind American citizen and I live on social security disablility. This money was in fact stolen from the American taxpayer.

It seems that today it is just easier to steal 20% off the top then to make an honest 5% profit while doing an honest job. I filed a BBB report against walgreens.com which they have so far ignored.

Amazon support sucks sometimes but it is much better than walgreens.com.  Buyer beware.