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VitaDigest

VitaDigest
 
 
Average Rating: 4/5.0 store rating
On-Time Delivery 4
Customer Service 3
See all VitaDigest listings

Read 738 reviews
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My order was processwed without paying...

by Vitadigest Shopper, September 4, 2005
My order was processwed without paying attention to the comment space, where I protested the lack of information on the web about ingredients and explained what to do if the ingredient I was seeking was not in this product.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Received wrong packets

by tsrose5525, August 30, 2005
I received my order but I ordered four packets for HER and received two packets for HIM. I would like for you to correct my order as I can not use this product.

Thank You,

Sheryl Rose
717 Wellington St.
Tyler, Texas 75703





x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellence throughout all of their services!

by rauljnoyola, August 28, 2005
They have unbeatable prices all the time on the products I need most. Their customer service is always fast to respond and they have great shipping times.

Thanks,
Raul J Noyola

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good

by kaosdrgn13, August 22, 2005
Easy site to find what you are looking for. Good Prices and fast shipping. I would shop from this site again.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Great prices. Good experience!...

by Vitadigest Shopper, August 22, 2005
Great prices. Good experience! Shipping and handling a little complicated as the system appears not to be real-time status of the order.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent. Shipped same day as...

by Vitadigest Shopper, August 19, 2005
Excellent. Shipped same day as ordered, ans absolutely no problems

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The worst shopping experience I have ever had

by irongrl, August 17, 2005
This was the worst online shopping experience I have ever had. I used a Simon Gift card to order over $100 worth of supplements. Vitadigest submitted the charge 4 (?!) times. Of course, the first one went through, but the next 3 were declined since the gift card was spent down after the first charge. After numerous emails to Vitadigest customer service I was told my credit card (gift card) had been declined. Vitadigest refused to acknowledge the original charge. I called Vitadigest and was given the run around. The customer service staff was rude to me and basically said they didn't care about my business. Now, I am out over $100 on my gift card, with nothing to show for it. I usually don't post opinions, but I am hoping this post will keep someone else from going through what I did.



x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Things were great. Found what I wanted...

by Vitadigest Shopper, August 15, 2005
Things were great. Found what I wanted quickly and at the cheapest price on the web. Only problem I never received anything for a rebate or call in, which I would have done since I liked the product and will reorder in the future.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

very good

by pinkpam13, July 16, 2005
very simple instructions, all products described adequately to make an informed decision, checkout quick and easy, but I don't like the 20 words requirement on this survey

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
 

Great easy to use site. They had what...

by Vitadigest Shopper, June 27, 2005
Great easy to use site. They had what I needed in stock. I will most likely order from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very easy to get around their web site....

by Vitadigest Shopper, June 14, 2005
Very easy to get around their web site. Shipped the next day and was on my doorstep within 48 hours. Price beats any in the store. Thanks, I'll shop here again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Always received product in good...

by Vitadigest Shopper, June 13, 2005
Always received product in good condition and on time.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
 

To pay $6.00 for shipping should have...

by Vitadigest Shopper, May 31, 2005
To pay $6.00 for shipping should have received product sooner. Didn't realize it took a week.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 3/5.0 store rating
 

I ordered four products and had free...

by Vitadigest Shopper, May 16, 2005
I ordered four products and had free shipping. I'm not sure if the shipping had anything to do with the wait on the product. It took about a week and a half to arrive.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

it was a good experience, good price...

by Vitadigest Shopper, May 15, 2005
it was a good experience, good price and fast shipping, but my product arrived without the directions inside and with a scotch tape instead of the original seal.

  I would shop here again
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The web site was easy to use, and...

by Vitadigest Shopper, May 14, 2005
The web site was easy to use, and delivery was on time.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Ordering through Vitadigest.com is...

by Vitadigest Shopper, May 14, 2005
Ordering through Vitadigest.com is something I'd recommend to anyone looking to purchase supplements.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Prompt service and delivery.

by medtypist642, May 10, 2005
I placed an order on 05/05/05. Today, 05/10/05 I have my order, using only the ground shipping - not express. As for the product, time will tell if it performs as promised, but as for the overall speed of service from Vita Digest, they get a 10! I will definitely order from them again if the product I purchased performs as promised.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great pricing, fast delivery, excellent...

by Vitadigest Shopper, May 9, 2005
Great pricing, fast delivery, excellent service. I would recommend to anyone.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

pleased with everything...

by Vitadigest Shopper, May 5, 2005
pleased with everything pleased with everything

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Your website is very user friendly and...

by Vitadigest Shopper, May 4, 2005
Your website is very user friendly and easy to surf.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A nice place to shop. will do it again...

by Vitadigest Shopper, May 3, 2005
A nice place to shop. will do it again in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very quick response, like doing...

by Vitadigest Shopper, May 2, 2005
Very quick response, like doing business here.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I received two out of three products...

by Vitadigest Shopper, April 28, 2005
I received two out of three products ordered. Only after I called in did I find out why I didn't receive the third item. The item was creditted the same day I ordered it, but no one called or emailed me that information. I ordered 84capsule bottle of Zantrex3 and surprisingly received a bottle of 60capsules. They did credit me accordingly for the amount of pills I didn't receive. In addition, I sent an email regarding the price for the Ab-Solution I purchased. I saw the same EXACT product (name, amount, manufacturer, and size) with a competitor and it was approx 44% cheaper. The website was www.a1products.com and STILL have not received a response. The was the first time I purchased from Vitadigest and the LAST TIME I will purchase from them. I will continue to purchase my products from www.a1products.com, in fact, I have already placed an order with them which includes additional quantities of the same products I ordered initially with VitaDigest.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The online ordering was easy, received...

by Vitadigest Shopper, April 27, 2005
The online ordering was easy, received an email confimring the order, but no email when the order was shipped. This would have been helpful as it took slightly over a week to receive the product. All in all not a bad experience, but they could improve a bit.

  I would shop here again
Overall Rating: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very informational and great...

by Vitadigest Shopper, April 26, 2005
Very informational and great prices.Would buy from them again

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The tea is excellent, very happy! We...

by Vitadigest Shopper, April 13, 2005
The tea is excellent, very happy! We will definetly order from this merchant again.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good order experience. Will use next...

by Vitadigest Shopper, April 13, 2005
Good order experience. Will use next time.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 4/5.0 store rating
 

I feel the products and service are...

by Vitadigest Shopper, April 10, 2005
I feel the products and service are good but, yes there is a but, i feel a secure line would get much more responses for you and i didn't like the fact that credit info was left in the open and not bloced out.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Excellent on-time delivery to Ups. It...

by Vitadigest Shopper, March 28, 2005
Excellent on-time delivery to Ups. It was inconvienient to have to go there during UPS's limited hours to pick them up.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

My experience was productive and enjoyable--I will shop here again.

by ladana, March 26, 2005
I was experiencing Internet problems yesterday so I was forced to contact VitaDigest's customer service to place my order. Tiffany, the customer service representative, was extremely helpful -- she made my purchasing experience most enjoyable. She displayed a real knowledgeable about the products and was able to answer my questions intelligently, which enabled me to choose the right supplements.

Although I've placed orders with VitaDigest several times this was the second time I had to do so through customer service. Tiffany is a delight and, in my opinion, she should be rewarded for personable yet professional manner.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Vitadigest was unbelievable. Quick and...

by Vitadigest Shopper, March 22, 2005
Vitadigest was unbelievable. Quick and easy

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

MY PURCHASE MUST BE ON A SLOW BOAT FROM CHINA!

by donato7, March 13, 2005
Delivery speed is SUPER SLOW. I placed an order of 4 small bottles of Germanium 132 on February 28, 2005 and it still has not arrived. Aside from that, it was a great experience!!!!!

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 2/5.0 store rating
 

yuck!

by alimt, February 22, 2005
Beware of this merchant. I was sent the wrong item. I sent an email asking them to overnight the correct merchandise as I needed it right away. Several days after sending the email and no response, I called and only reached a voice mail. There was never a response. I sent several emails becoming more and more threatening. Finally, after a total of 13 days, I received a response to my first email. They refused to send the correction overnight, but claimed that they would send it out that day via 'express.' Two days later, they sent a message saying the product was out of stock. They claim they are sending a return label and will give me credit when they receive the incorrect merchandise.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Terrible service! Will never buy from again!

by intrinsic25, February 10, 2005
I was lied to 4 days in a row, they told me that my product had shipped when in fact it had not. Every time I called I got a different lie from their poor customer service which was a lie. Its been over a week and I still don't have my product, but they did take my money right away. I wanted to purchase more products but will not and will never shop at vitadigest.com again.
I will spend more money somewhere else and pay more for shipping in exchange for honesty and good service.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

I am not happy with these people and will not do business with them again

by singlesu, January 28, 2005
The worst delivery times I have ever experienced while shopping on the internet. I placed several orders from different companies on January 13th and have received all of them within 1 week except for the VitaDigest order.

I received a non working tracking number and they charged my credit card on the 14th, the package was supposedly shipped and was to be delivered on the 25th, which is really slow, now the tracking number from Fedex is stating shipping to be on the 28th.

If you need your purchase in a timely manner, do not order from these people

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Horrible Company, Please Never Shop There

by splerge32, January 23, 2005
The shipping for this company was horrible, i ordered my product on January 17, 2005. I paid extra for the 2 Day Air delivery, and did not receive my items. They were supposed to be to my house according to the online tracking 7 days later, not 2. This company would not respond to me when i wrote an email. I am very dissatisfied with this company

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

They charge your card even they don't have items ready

by cathryn318, December 1, 2004
I placed an order on 11/6, my card was charged on 11/8 but the items never arrived. Customer service was horrible, they never replied until I contacted my credit card company to stop that transaction in late November. They said the items will be available in another week but I doubt it. Unsatisfactory.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Avoid VitaDigest ! ! !

by malbec, November 30, 2004
I placed an order for Prilosec OTC from this company which was listed as "NOW SHIPPING" and paid for next day air service. Several days later I received an email telling me that the item was on backorder from the company and did I want to wait for the item or cancel my order. I cancelled the order and bought the product locally. A week later I noticed that I had not been credited for the item charged to my credit card. I wrote the company an email asking that they please credit me for the cancelled order. A day later I received and email from Vitadigest saying, "Thank you for your order, it has been shipped, here is the tracking number...." I then checked the tracking number, and it did not exist. I am not going to waste my time dealing with these people, and have reported them to the Fraud Dept of my credit card company.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

The worst online shopping experience ever! Stay away from this retailer!

by leiwu1217, November 12, 2004
8 days after placing my order, I received nothing in mail and the order status remained "on hold". When I called them, the customer rep did not care about my complain: 1) they should advise if the merchandise is in stock or out of stock before/when I placed my order; 2) they did not advise the order is going to be delayed until 5 days after I placed the order, if as they said they sent out an email which I never received; 3) I placed order for 3 items, if one or two items are out of stock they should send partial orders at their cost. The rep said it's not their problem instead it is the manufacturer delayed the order and asked ME to call the manufacturer directly! AND it is the corp policy not to send out partial orders. And it is expected to receive the merchandise from manufacturer next Monday but not guaranteed. And he is going to cancel my order WITHOUT my request! And he is the manager and no one else there can listen to me! He is so rude and ignorant!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

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