VitaDigest

Full review
I am completely dissatisfied by my experience with Vitadigest.  I purchased a Liberator product on 27 Jan 2009 with the intention of giving it as a Valentine's Day present.  The website stated that the product was in stock and would ship within 4-5 business days.  Two weeks later (9 Feb 2009), I had not received the product or any information from Vitadigest about the status of my order.  I called customer service and was told the item was on backorder.  When I voiced my dissatisfaction about this, the customer service rep took my phone number, said he would speak with his manager, and that someone would follow-up with me.  I did not receive a return phone call.  I called customer service again on 10 Feb 2009 and was told the item was on backorder and wouldn't be available for shipping for an additional 3 weeks.  That's 5 weeks after originally placing my order!  Vitadigest had no explanation why I hadn't been contacted about this status.  I probably never would have heard from them until I inquired.  Interestingly, when I checked their website on 10 Feb 2009, the product is still listed as being in stock.  Needless to say, I cancelled my order and will never shop there again.