VitaDigest

Full review
DO NOT WASTE YOUR TIME! One of the worst shopping experiences I have had with an on-line retailer. I placed an order for just one product which they said was "in stock with next day delivery". I didn't receive a confirmation e-mail for 2-3 days. After hearing nothing from them for another 10 days, I went to their website to check the order status. The item had a fed-x tracking number and expected delivery date. Two days after the expected delivery date came and went, I got back on-line to find that the delivery date was now blank. I sent two e-mails and didn't hear back from them for another two days. They told me the order "was processed" but they couldn't give me an ETA. I wrote to them again asking for at least an expected ship date. Then they sent me a curt e-mail just saying "this order has been cancelled". UNBELIVABLE!!! I called them once again and was told the item was on back order without any ETA so they just cancelled my order without even talking with me about it first. I did another web search to find this item and was immediately brought to their website again. I couldn't believe it when the item was still listed as avaiable and ready for next day shipment! I then called them once again and asked to speak to a manager to tell them they needed to update their website so another customer doesn't have to go through the aggravation and waste valuable time as I had. I guess I shouldn't have been shocked, but I was, when I was told there was "no management on sight to take my call" and that I would "probably get a call from the manager, Ann, but not for at least 24 hours. It was definitely not worth the aggravation dealing with this clueless company for the few dollars I was going to save. SHOP ANY PLACE BUT HERE!!!