VitaDigest

Full review
At first, I was very excited about shopping with Vitadigest...I was buying some hard to find items for my son for Christmas (hamster habitat sets).  They had what I wanted at a good price.  I placed my order and everything was in stock.  Ultimately, I got two emails about the order.  One, confirming the order was placed and one letting me know that the order had shipped.  On the emailed invoices, everything I ordered was listed and was showing that it was shipping out. 

I get my order but one piece is missing...the most important part of my order (the cage) and the reason I had decided to shop with them to begin with.  The item was also missing from the invoice and I see that I was only charged for the items sent.  I immediately called customer service and get a very bored sounding person who then tells me that the item wasn't in stock after all and that I was not charged for it.

At no time did I recieve any kind of notification, email, or phone call letting me know that they did not have my item.  I asked the customer service rep. why they didn't notify me and all I got was, "oh, sorry."  Now, I have lots of accessories to go with a hamster cage, but no cage and this is to be a Christmas present.  The rep could have cared less.

This is so unacceptable!  Beware when shopping with them.  I wish I read some of these reviews before I ordered from Vitadigest.