VitaCart.com

Regarding my order dated 11 Feb until today 21 Feb I still did not receive the goods. Now in BKK @16.00 hrs.

 I would not shop here again

I placed my order and it was confirmed. I waited for it to arrive. When it didn't I contacted VitaCart and was told it was on "back-order". They never bothered to notify me that they didn't have it in stock. Had I NOT contacted them, God only knows when I would have heard about the status of my order. This is not a good way to do business!

 I would shop here again

I ordered a product here because I was unable to find them anywhere else. Then i find out they are not in stock there either, they just have not updated it and I have to wait for the manufacturer. They did however give me an option to continue to wait or get something else instead.

 I would not shop here again

My original review: WARNING: Vitacart.com is a cheater and stealer. 1. On 28th March 2012 I placed at Vitacart my order number 43 371 (for item 3 x GHR 15). 2. On 10th April I paid for the order 73.5 USD via internet   Read full review...

 I would shop here again

Merchant has not gotten back to me on numerous requests, no follow-up. horrible bus.!!! NEVER AGAIN!!!

 I would not shop here again

Easy to navigate website, order arrived early or on time, products as described. Have purchased from this merchant before and can highly recommend.

 I would shop here again

I ordered a product that I depend on for my blood pressure control. After receiving an email telling me to expect the product in 3-5 days, I had not received in 2-3 weeks. When I contacted them by email, they did reply right away & told me that the item was on backorder. It would have been better if they had let me know that sooner. I did go ahead at that point & order from someone else, & received that order before the VitaCart order which had been place much earlier.

 I would shop here again

Uncomfortable that at the order there is no information available for product or out-of-stock. Information that the product Red GAC Anti-Aging Serum, 15 ml, St. Paul Brands is out-of-stock came to my e-mail after order.

 I would shop here again

i placed an order with them for 2 items that was in stock 
A week after im getting an email thats said thats the item is out of stock ,
i emailed back and told them to cancel the order and refund my money and week after im still waiting for any kind of contact from them....

 I would not shop here again

I hav been getting so many delays from this place. This order was placed on Oct. 2nd. They did call and finally tell me that they are short one bottle and I should be getting one bottle....(that should have been last week) and the 2nd bottle the week after. This is two weeks already.

 I would not shop here again

I recommend to this merchant to use US Priority Mail instead of First Class Mail. Also they should try to ship on a daily basis. My order was placed on Oct 8, today is Oct 15 and the package is still in CA. The delivery address is in PR. It seems it's going to take few more days to receive it.

 I would shop here again

"The jury is still out" on this purchase. I placed the original order on 4/12/11. I requested notification if the product was NIS. I received an email notifying me it was NIS. I called and changed the order from bulk powder to capsules. The person assisting me was very good. It is now a week later. There's been another phone call and the item is still NIS. I've said I WOULD shop with VitaCart again (#7) but I'm not sure yet.

 I would shop here again

The products I received are in good condition, but I still don't have everything I ordered, more than 2 weeks later. They said they ship in 2-3 days; they shipped after one week, and the order I eventually received was missing two items. They didn't answer my first two e-mails when the order hadn't shipped. I had to call. They never notified me that the order would be incomplete. I had to e-mail again. The customer service people are polite enough, but they don't seem knowledgeable (or maybe not truthful). English was understandable, but probably not their first language. I have been ordering supplements online every month for several years, so I know what to expect as far as shipping time and customer service. This is my first order from Vitacart, and they don't measure up to previous retailers.

 I would not shop here again

Fine.

 I would shop here again

Fantastic Service and Excellent Code date. Thanks again for great service!

 I would shop here again

Yes I would shop at VitaCart again.

 I would shop here again

I PLACED AN ORDER 3 X200MG MANGOSTEEN CAPSULES ON 20/09/10 I ONLY RECD ACKNOWLEDGMENT.THEN ON THE 24TH SEP THEY INFORMED ME THAT 200MG HAS BEEN DISCONTINUED ONLY 75MG AVAILABLE.I CONFIRMED DIFFERENT STRENGTH.ON 24/09. SO FAR I HAVE NOT RECEIVED THE GOODS.IF I DON NOT GET BY WEEKEND I WILL APPLY FOR REFUND.

 I would not shop here again

I placed my order in response to an email from Vitacart that the item was in stock. After 5 business passed, I inquired about the status of the order, to be informed that the item was out of stock with no estimated time of arrival. I would help enormously if the customer was informed right away that the item was out of stock and the order was completely cancelled. This the second time this has happened with this supplier. They need to simply establish a link with inventory and web-based display of database real-time inventory data.

 I would not shop here again

good

 I would shop here again

Time between order placement & shipping could be improved. Last order was 10 days, (8/29-9/7).

 I would shop here again

The best price I could find on this product. Extremely fast service also!

 I would shop here again

The shipping is very dear

 I would shop here again

Fantastic Service, I will be looking at the cost of other products to order in the future!

 I would shop here again

My products were delivered quickly and with no complications or delays.

 I would shop here again

Quick & Easy Using USPS for shipping is the best, especially to Hawaii Thank You

 I would shop here again

It was easy to shop with this vendor.

 I would shop here again

on time

 I would shop here again

Great place to purchase products!

 I would shop here again

Shipment of product was not in the 2-3 day frame. Email response was unacceptable.. reply not received.

 I would not shop here again

AMMMENJOYING THE NEW PURCHASE WILL HAVE MANY FUN HOURS

 I would shop here again

Exellent

 I would shop here again

variety of products ... fast service

 I would shop here again

I like the website

 I would shop here again

My order was placed on March 27, 2009. I called to ask about a tracking source to see where my products were on April 3, 2009. It seemed to be a mystery to the employee as to what tracking was all about. Finally someone said they would call me back possibly later in the afternoon to give me information. I had to call them back after 4PM to get the answer that I was sent an email. I received the email about 6:30 with a tracking number from UPS. The informaion on the UPS tracking page said the order was delivered to them for pickup on APril 3, 2009. (The order was placed on March 27th as stated above.) UPS states that they will deliver on APril 9, 2009. I can't tell you in what condition it will arive or if it will arive at all. I have ordered supplements and vitamins from other sources like the Vitamin Shoppe with much better service and more informed employees on the phone. This will probably be the last order to go to this merchant.

 I would shop here again

Thank them very much, it was a nice experience to purchase via them!

 I would shop here again

I placed an order with VitaCart on 3/6. A message was left at my home five business days later that an item in my order was out of stock. Of course this was not indicated when I placed the order. The only option given was to call back within two days or   Read full review...

 I would not shop here again

Am VERY disappointed with this company.  I placed my order 5 days ago.  The item has not shipped, I do not have a tracking number, and the customer "service" department will not return my phone calls.  I don't understand how such a terrible company keeps a customer base.

 I would not shop here again

Lots of products to choose from.

 I would shop here again

there was no mention of the express shipping price.

 I would shop here again

I still haven't received the item purchased, so I am in no condition to review my shopping experience comprehensively.

 I would shop here again