A review by
n2mystic written on Aug 6, 2007
Full review
It often happens that the online retailer who has the lowest price has very negative feedback due to poor customer service or other complaints.
I am very pleased to let you all know Visual Apex somehow accomplishes excellent customer service while having the lowest prices you can find anywhere - internet or brick-and-mortar stores!
I placed my order with them online and within 8 hours I was watching my brand new Panasonic plasma! I am fortunate to live close to their Seattle warehouse - so before ordering I called them to see what their pickup procedure was - which turned out to be very simple and painless compared to other warehouses I have come across.
As I picked my order up, I can't comment on their delivery program, but if it's anything like their customer service and pick-up operations - I'm sure you won't be disappointed!
I also had to order an HDMI blade for my new plasma - which they didn't stock at the same warehouse - so they Fed Ex'd it to me and I received it the next day.
Excellent follow up too - online and through good old fashioned snail mail - they let me know if I ever have a problem I can call them.