Vanns.com

Excellent! Vann's offered the best price and never tried to upsell me. Great communication via email from the moment order was placed. Shipped quickly. Well packaged. Product was brand new as promised. Obviously a professional organization.

 I would shop here again

My first television arrived broken. My second television was sent to the wrong zip code. I had to get everything fixed at the shipping company. Vanns customer service did nothing for me. Every email went un-answered and every time I called I waited for at least 15 minutes on hold. I spent 1000 dollars and I still have no television to watch yet. It's been almost 3 weeks since my original order was placed.

 I would not shop here again

Let me say that I was extremely apprehensive about ordering a 42" LCD TV online and having it delivered since I have had many bad experiences with fragile items being damaged during the delivery process- not to mention that it had to go from Montana to South Carolina. The same TV locally cost over $400 more, so after reading many wonderful reviews from shoppers, I took the plunge because of the price and free shipping (ACROSS THE COUNTRY! How do they do it at that price?). My concerns were erased when I received my TV in perfect condition. They were a couple days behind in timeframe stated due to the Christmas season and they were overrun with orders, however they sent me an email explaining reasons for delay with apologies. Job well done.

On a side note to anyone considering a larger TV- it is my experience that standard cable is TERRIBLE on a screen of this size. Pixelation is blown up quite bad- I am a graphic artist, I should know. DVD quality was improved with S-Video cable, however you need to consider HD service if you want to get full enjoyment from a screen this size.

 I would shop here again

I ordered a set of Mirage "OMNI 550" loudspeakers from Vann's on a Sunday night during the Christmas season. They arrived 4 days later via FedEx in good condition. Last year, I ordered a Sony 40" LCD television from Vann's that also arrived via motor freight without a hitch. Great prices, no tax, no shipping fees, friendly customer service/support. If you have any brains at all, order from Vann's-You'll be glad you did. Craig

 I would shop here again

Yesterday afternoon, I ordered a Canon camera lens from Vann's for my son's birthday, with the assurance that it would arrive in three days. It arrived this morning, LESS THAN 24 hours later!! Amazing, particularly insofar as the product pricing was, by far, the best on the Web and the shipping was free.

The lens is exactly as ordered, including original manufacturer packaging. And it arrived in perfect condition because it was shipped in a shock absorbing, bubble-wrap insulated carton.

Yep, I am now an official Vann's fan. This was a PERFECT customer experience. I couldn't possibly be more pleased.

S. Ross
Aventura, Florida

 I would shop here again

On 1/3/2008 I ordered an Onkyo 705 receiver from Vanns and was immediately charged the next day on my credit card. After my card was charged they informed me the item was not in stock. I requested cancellation of my order... suddenly Customer Service is now absent and will not respond to my e-mails or credit my charge card. After numerous e-mails to Vanns - still no resolution. I still have not received the product! I still have not had a credit applied to my credit card! And still no responses to my e-mails as of 1 15/2008. Run as fast as you can away from this company!! Yes their prices may be less on the onset, and some may have good results. I for one will NEVER order anything from this company again and warn everyone I know!!

 I would not shop here again

Vann's provided an excellent shopping experience. I got a Sharp LC-32D62 1080p LCD TV for an excellent price. Communication was excellent, the product arrived exactly as promised, in excellent condition and on time.

 I would shop here again

Price was excellent. The order was shipped promptly. However, I ended up not needing the item and wanted to return it after Christmas. I have been trying unsuccessfully to get through for a week. Its a bit frustrating especially after listening to their recording telling me again and again how great their service is. Well I disagree. It shouldn't be this hard to get an RMA.

 I would not shop here again

Great customer service, easy to navigate web site, excellent free shipping option with Fed EX that got my order to me quicker than some special shipping options at other retailer. Oh yeah, the best price I could find, and no tax. Whats not to like?

 I would shop here again

Good selection, prices, customer service. My order arrived ahead of schedule. I ordered during the busiest time of the year too, middle of December!

 I would shop here again

Attentive; honest; no jive; helpful; fast follow-up; attuned to handle security issues (my ship-to and bill-to addresses are not the same); totally the best.

 I would shop here again

Vanns.com is an excellent online store that delivers what it promises ! After being given the run-around by both PayLessPlasma (aka CouldntCareLessPlasma) and ShopDigitalOnline.com (many other names too so beware) I turned to Vanns.com for my LCD tv. The order was placed without problems and the tv was shipped the next day. I arrived exactly on time as promised. This store is a credit to the online shopping experience. Vann's the Man !!!

 I would shop here again

The price for the standing speakers was incredible. The customer service was outstanding. My boyfriend love the speakers for his Christmas gift. The delivery service was excellent.

 I would shop here again

Vanns was a good experience shopping with. I had a question about the product I was going to purchase and they got back with me the following day. Outside of that I loved the fact that they offered free shipping and no tax. That in itself, sold me! If I have electronic needs, they will definately be the place I will order from. Thank you, Vanns!

 I would shop here again

Second purchase from VANNS!Their phone line was consistently busy all day! Ok it was Dec 17 and everyone, like myself, were probably taking advantage of the good deals being offered which was great because I waited until last minute to shop!
Internet sale took minutes and I do appreciate their fraud department looking into my purchase as they do all purchases! Good to know they are not only looking out for their interest, but for ours also!
Kudos!!!

 I would not shop here again

Outstanding on line supplier. This is the third time I have purchased items from Vanns. Ordered 46in HDTV 10/4/7, order confirmed 10/4, shipped 10/5 and received on 10/8. Ordered Blu-Ray DVD player 10/25, order confirmed 10/25,shipped 10/26, received 10/29. Ordered Sony digital camera on 12/17, order confirmed, shipped and tracking info received 12/17. Delivery scheduled for 12/20. No pressure sales calls and no problems. Vanns reduced their published prices shown for the HDTV and the BLU-Ray DVD player within Fourteen days from the time I had placed my orders for these items. I called their Customer Service concerning this and they immediately adjusted my account to reflect the reduced prices. FIVE BIG STARS for sure.

 I would shop here again

On Dec.2, I ordered a camera of the Panasonic DMCFX10S from Vanns.com. On their webpage they show the words "Panasonic DMCFX10S is Brand New", but I received the product, however, it is refurbished. I have to spend shipping fee $7.38 to send it back. This is not a reliable store.

 I would not shop here again

I am completely shocked. I would not have considered buying such a large item (Sony 60") on line, but could not find it locally or even a local dealer willing to get me the info and order for me. So, off to the internet and took the time to look at the stores ratings and, of course prices. Vann,s was the best buy so I reluctantly placed the order. WOW, two days later I received a call telling me my item was here. Unbelieveable. I also had to call Vann's about a couple of questions, other than terminally long wait, they were very helpful and courteous. Would never hesitate to buy from this store again. Will recommend it highly to everyone.

 I would shop here again

NEVER, NEVER, NEVER, NEVER order from this company. Do yourself a favor, and pay more somewhere else. You will be thankful in the end. I ordered a washer and dryer from them on November 13. When received on November 19, the washer was damaged in transit,   Read full review...

 I would not shop here again

I ordered a Sony Bravia Television 12/6 and received it 12/10. The TV was in perfect condition and I encountered no problems whatsoever. I would order from Vanns again and have encouraged friends and family to do the same.

 I would shop here again

Truly the best of online shopping. Fast approval, shipping, and response to any questions. Staff is nice and very professional. I have be researching DLP televisions for a couple of months. When I found Vann's and their great pricing I knew it was time to buy. The TV arrived faster than estimated and in perfect shape. I will buy all electronics from them from now on and will refer friends and family.


 I would shop here again

Found the best deal for TV's here at Vann's. I looked at other online retailers and in the box stores and could not find a better deal anywhere and after a lot of looking around I decided to go with Vann's because of there low low price and there solid   Read full review...

 I would shop here again

I am so pleased to have discovered Vanns.com. The items I ordered were exactly as described. Delivery was right on time. And the price cannot be beat. Vanns.com made me a happy Santa!

 I would shop here again

I had never heard of Vann's until I saw it listed on Epinions.com. Like other reviewers, I was somewhat skeptical about the Montana location. I found the Vann's website easy to navigate and my order was processed without a phone call. I used a debit card for my purchase, and was able to verify it online. The item I purchased was $50 less than the next lowest online store or local electronics store. Vann's offers free shipping, no handling fees, and no taxes, since Montana does not charge sales tax. My order arrived in 4 days in a well padded box via UPS Ground. I received e-mail confirmations when my order was placed, filled, and shipped. The final e-mail also included a tracking link. I am completely satisfied with Vann's, will definitely shop there again, and highly recommend them to anyone looking to get the best products at the best prices!

 I would shop here again

I Purchased a 40" LCD TV on a Tuesday midnight on line and received it Monday. Six days (2 of them weekend)The LCD TV Set arrived in perfect condition midday with the friendly Yellow delivery man who even helped bring it in. I was extremely pleased with   Read full review...

 I would shop here again

This was the second time I ordered a camera from Vanns and my experience was just the same: perfect. My camera arrived earlier than the estimated arrival date in perfect condition: carefully packed with airbags to protect against any damage. And the camera is just as described. I highly recommend the Vanns for everyone who don`t want to pay the in-store price for something and wants to avoid the risks. If you buy from Vanns-there`s no risk.
Thank you once again!

 I would shop here again

I usually dont write reviews but I feel compelled to for Vanns. What a perfect experience at every level. From the ease of ordering, their fraud department ( more online stores need this service to protect us) to the email updates, to the fastest shipping ever. Oh, by the way, I ordered and received today my Sony 60A3000 big screen TV after ordering my TV 7 days ago, Not bad timing considering the distance it had to travel. Im so happy with the whole order oh and btw again, they have the cheapest prices on the net. How can anyone shop anywhere else?

 I would shop here again

This is a REAL review...not something generated by a PR dept! :-) Had a WONDERFUL experience with my purchase of a Sony KDL-46XBR4 tv from Vanns. Their customer service people were very friendly and knowledgeable; the package shipped on the Monday after Black Friday when I ordered it; it did get delayed one day in shipping in the Yellow Freight system, but given the time of year, very understandable. The box arrived without a scratch on it (granted it only traveled from Missoula,MT to the Denver, CO area), and the set not only worked "perfectly" from the moment I turned it on, but also is an amazing piece of technology. I recommend the product and Vanns unhesitatingly.

Satisfied Customer in Colorado

 I would shop here again

The best on-line purchasing experience ever.
No up-selling or no hassles just great service and quick delivery. One week to the day for a 50" Plasma TV for $250.00 less than the next best price.
No sales tax and no shipping charges!

 I would shop here again

I have not received my order yet because I just ordered today, but I was impressed from the beginning. I didn't feel like the store was trying to pull a fast one. Yesterday I looked at many "low price" stores only to find out that the product was being misrepresented. Vann's has good prices and no sales tax, plus I got free shipping due to the cost of my order. They tell you exactly what you will get too. I feel that I made a good choice ordering from them. I have already gotten confirmation that the order is being processed.

 I would not shop here again

Vann's features good sales prices, prompt delivery with good packaging. An all around great shopping experience for the electronics shopper.

 I would not shop here again

My order shipped the first business day after I placed it. Outstanding communications from the time I initiated the order through the time I received it. I ordered a Garmin Nuvi 200 GPS from Vanns.com because of buyer reviews and pricing quoted on   Read full review...

 I would shop here again

I ordered a Samsung LED DLP model HL-T5687S after doing extensive research. I was really hesitant to order online for such a big purchase but after reading the reviews, I decided to give Vanns a shot. I ordered the TV on the Vanns website on Sunday   Read full review...

 I would shop here again

One of the best online shopping experience's I have had. I have never spent a large amount online.
I purchased the Samsung 5089s DLP television through Vanns. It was not available in the brick and mortar yet.
My purchase price was better than if I had bought the older model from a local big box store and they included a free DVD recorder. I was sold on the price.
Order processed quickly. Yellow trucking delivered. No problems at all was a great shopping experience.

Just a quick not also. They have a 15 day price match. I was a couple days over and I noticed that it was 100 dollars cheaper. I emailed them. Not complaining, just curious if I could get a price match. Was not going to be upset if I didn't get it. Just out of curiosity. Well they gave me 100 bucks off!

Would shop there again!

 I would shop here again

I highly recommend this company. Before I made the purchase, I had numerous questions, which were answered quickly, fully, and politely, all via e-mail.

I ordered a large-screen plasma and was wary of having it delivered by truck. I was called by the trucking company to schedule delivery. The TV arrived in perfect condition. It was supposed to arrive in 11 days; but it was here in 6, and that's counting the weekend.

A week or so after we got the TV, I was looking on Vann's Web site at prices for remote controls. I noticed that Vann's had dropped their price for my TV by $90. I e-mailed them, and they've credited my card with the difference without any hesitation.

Vann's sets the standard for Internet commerce!

 I would shop here again

We ordered a Sony Camcorder (hdr-sr5) from Vann’s, the customer service was fantastic and they delivered the product just as they said. I was able to track it all the way until I received it on Monday morning. The camcorder performs just as it claimed. I will definitely order from Vann’s again. Thanks

DB, NC

 I would shop here again

Ordered a Nikon SLR lens. Quick turnaround and shipping. Great prices and shipping rates! The product was exactly what I expected. Very professional operation.

 I would shop here again

I recently ordered a 56" Samsung DLP from Vanns.com and the experience was excellent. The order was placed late Tuesday night and the product was shipped the next day. It even arrived a day early. Tracking information was provided. I had not noticed that a special offer was being made on a Harmony remote ($19.99 if ordered with the TV--normally $130 in retailers) when I first placed the order. When I called back the following day, the rep apologized for not being able to ship it with the TV (which had already been shipped!), but offered to still honor the price. The sales/customer service reps were very easy to deal with. The price on the TV was several hundred dollars below local retail box stores. Emails were sent to update order/shipping information. Free curb-side shipping and no tax meant an even better savings though, if you live alone, you might want to pay extra for in-home delivery. I would highly recommend Vanns.com.

 I would shop here again

Great people. Everything went smoothly. I would not hesitate to return for another item. In fact, I did just that moments ago. My second purchase in one week. They gotta be doing something right.

 I would shop here again

I ordered an Onkyo HT-SR800Black from the on line store. on 10-22-07. The unit arrived on the 25th which I was at first happy about. Upon inspection of the box it was cut up and re taped and the straps inside had obviously been redone. the receiver was opened and had a distinct electrical smell to it. I figured if it worked I would overlook the problems. In opening up the speaker enclosure however I found the center channel speaker had a big gash in it. I called customer service and they offered to refund or exchange the unit. Also although it had a FedEx tracking number it was not a FedEx truck that delivered the unit.I will follow up with how the exchange goes but as of now this is unacceptable. I believe Vanns to be a good company as I have been in their stores. This purchase left me with a bad feeling about them though. Hopefully that can be fixed depending on how easy this is to exchange and how long it takes to get the new product.

 I would not shop here again