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Vanns.com

Vanns.com
 
Overall Rating: 5/5.0 store rating
Ease of Ordering: 5/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 5/5 stars
Selection: 4/5 stars

Best experience. Honest, fast, professional. Highly recommended.

 
A review by mironw written on Jul 4, 2009
Full review
I can describe my experience with Vann’s as best possible.
I did some research before deciding where I would buy Panasonic’s newest 50-inch plasma TV (VIERA TC-P50V10) and I was shocked. The stories I read were simply scary and I couldn’t believe some businesses would treat customers so badly.
I chose Vann’s for several reasons.
1. High level of satisfaction their customers were expressing.
2. Great price - not the lowest out there, but I was willing to pay a little more to avoid nightmares.
3. Free shipping (and no tax for Florida).
4. Pre-order and “notify me” options.

I signed up to be notified when the TV becomes available and received an email about two weeks later. I placed my order the same day in the evening and got confirmation moments later. Order was approved and shipped next day morning!!! About an hour or so later I received tracking number and detailed instructions regarding pickup.
I really liked the fact that I was being informed about the progress with emails for every stage of the process.
I scheduled delivery with very nice people at YRC and received the TV as promised (one day sooner than original estimate). The driver was very nice too and actually brought the TV inside, suggested that I should check for damage not only the box but the TV as well and also helped with unpacking! All of that at no additional charge, what a service!

The entire process was easy, pleasant and fast.
There were no tricks, no games and no surprises.
Bottom line: I’m very satisfied and would buy from Vann’s any time.
 

About the Author

mironw
a member of Epinions.com
Reviews Written:  1
 
 
 
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