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Vanns.com

Vanns.com
 
Overall Rating: 5/5.0 store rating
Ease of Ordering: 5/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 5/5 stars
Selection: 4/5 stars

Great prices; quick free shipment; interesting bundles; highly recommend

 
A review by luc_paquin written on Jun 17, 2009
Full review
Ordering Process
They have an excellent inventory system on line, showing accurately if they have the item in stock. Since I had never purchased from them before, I wanted to make sure the plasma TV I was interested in was available and contacted their customer service. They replied within 24 hours confirming that they had 4 in stock. I waited a few days before buying and the item showed out of stock. I then provided my email for them to alert me when it was back in stock. A couple of days after, I got such email and quickly went to buy the TV.

I had done a lot of reading and shopping around for prices and they were in the low price options. The fact that they provided a free Blu-Ray DVD player for free made it an excellent offer ... same low price but you get the DVD player in addition. BTW, I limited my shopping to authorized Samsung dealers. Some cheaper options were available but from non-authorized retailers.

Shipping
Shipment was quick. Less than 24 hours after placing the order I receuved emails with the tracking numbers. The Blu-Ray DVD came by FexEX and I received it 4 business days after placing the order. The TV was sent by carrier and arrived at the local warehouse 3 business days after placing the order. I then call them to schedule the delivery to my house which was done in the 2 hour window we agreed upon.

Both DVD player and TV arrived in excellent condition. I am very satisfied with shipment, especially free shipment!

Summary
In conclusion, I can only recommend Vanns for their great service, good prices, quick shipment and excellent overall experience.
 

About the Author

luc_paquin
a member of Epinions.com
Reviews Written:  2
 
 
 
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