Valore Exchange LLC

I don't recommend ValoreBooks.com.  I ordered a book through ValoreBooks because of the good ratings I read but I still haven't received the book even after paying for priority shipping.  I called customer service and the representatives there are unprofessional and put me on hold to answer a simple questions such as "what is your e-mail address?" Save yourself the headache and go with a different business. 

 I would not shop here again

Beware of valore. You get what you pay for.  I ordered a book and payed for priority shipping.  After seller claims they shipped I never received product.  Seller would not contact me and Valore customer service would not contact me after emailing them.  I called my credit card company to get the number to Valore.  After calling them, the lady on the phone could not give me any information (basically she knew what I knew) ordered "shipped" on said date.  Well she has to now submit to customer service  who she could not give the phone number to me.  This process takes 48-72 hours to get a response back and then they will decide what action to take.  By the way I had to order a new book with the new company shipping overnight (they actually track the status) and will have it before my 3rd class on Monday.  Again beware you get what you pay for.   

 I would not shop here again

Horrible experience. Valore was quick to withdraw funds for books that "had shipped" yet one vendor did not place books in the mail for 7 days. 1 of 4 books arrived and is not as described....very worn, torn binding, highlighted....not the typical used book from the campus bookstore. 

 I would not shop here again

ValoreBooks.com seller VISABOOKS sold me a book for DOUBLE the price at which the publisher was selling directly to the public. After I became aware of this, and before the book was shipped, I asked the seller to cancel the order, and he did not comply, and stated that hw would charge a 20% restocking fee aside from shipping. Valorebooks appears to side with the seller, and have taken no action on my behalf. They should both be prosecuted for price gouging.

 I would not shop here again

I recently needed to purchase a finance textbook for a night course which I am taking. While not many people necessarily find finance and banking particularly interesting - including the majority of my family members - there were some things which I   Read full review...

 I would shop here again

Have not receive my text book and have not heard from either the buyer or the seller about the bogus tracking number on the "shipped" item. Worst nightmare when it comes to ordering online.

 I would not shop here again

Ordered PHYSICAL GEOGRAPHY January 17.  Received COLLEGE PHYSICS promptly (for expedited shipping charge).  Wrote about problem.  Answer, "sold out."  Asked about return, no answer.  Complained through Paypal, a worthless waste of time, answer, "return it."  To them?  To shipper? To seller?  Who pays for return?  No answer.  Paypal "sorry about your luck." 

 I would not shop here again

Absolutely avoid this company when it comes to buybacks!  They quote high prices on books, but then great deceptive when it comes to actually following through.  I am still in a battle with them over what they said was an instructor's edition of a book.  They do have a policy that says they do not buy back instructor's editions.  However, I've contacted the publisher about the book in question and have learned that an instructor's edition was never published!  My first three attempts to e-mail Valore all failed, with each e-mail going to a BetterWorldBooks in Indiana.  It turns out now that the book Valore stole for me, the supposed instructor's edition now happens to be for sale at BetterWorldBooks in Indiana, available through the Valore Books.com website. 

These people stonewall and ignore customers.  They have a terrible rating with the BBB as well.  Check it out.  They may offer 50-75 cents more on a book, but it's not worth it when they pull this type of garbage.  We recently sold back books to at least five different places, and Valore was the only one that has pulled this garbage.

 I would not shop here again

I ordered a college biology book from ValoreBooks.com. They did not send me the one shown, but a different 'international edition' that was not even supposed to be sold in the US. The access code for the companion website would not work for that reason. It cost $30 to get the access that should have come free with the purchase of a new book.
My only option was to pay to ship it back--even though it was their unscrupulous business practices that was the problem.
I would not recommend them at all.

 I would not shop here again

I ordered a book which was listed as New. In stores, this new book includes 2 CDs. It came without CDs and valore refused to provide them. To get them I will have to pay more than $20 each on top of the book price! Since the book was a gift, I cannot return it. To call this book "new" is false advertising and deceptive marketing.

 I would not shop here again

I haven't really seen any reviews where people sold their books to ValoreBooks.com, so I was a little hesitant. My experience is as follows:I went to their site and put the books I wished to sell and their condition.They had a very easy   Read full review...

 I would shop here again

My business transaction with valore books was horrible i sent them three books and they never sent me a check for any of them they have not returned my calls nor have they returned my emails they are a horrible business that likes to step on college students. As, a financially strugling college student i did not appreciate them ripping me off DONT USE VALORE BOOKS THEY WILL RIP YOU OFF

 I would not shop here again

Buyer Beware! After the site told me a dozen times that it was incapable of accepting my credit card, I gave up and bought the book elsewhere (a store that had no trouble running my card). However, two days later I received an email saying that they were charging my card and sending me the book! What a scam! This is one store I would not recommend providing your information to.

 I would not shop here again

I ordered my book two weeks before my class started. Four days after purchasing my book ($100.00 Anatomy book), I received a busted open envelope with no book inside. My local post office stamped the package saying that It had been damaged when they received it. I've been calling and email valore books for about a week and a half about this issue and still I've heard nothing from the company. I start my class in two days and no I am going to have to order my book from school. Terrible service.

 I would not shop here again

Very Good Price, Very Fast Service ordered on Sunday had it by Wednesday, Very Pleased with product was listed as "Like New" but it looked NEW NEW to me, will shop there again!!!

 I would shop here again

I ordered my book on Thursday and it was shipped that day. I received my book on Monday in EXCELLENT condition. And it was cheaper than all the other books I had looked at. I am very satisfied with my transaction and hope to order all my books from this site.

 I would shop here again

I had an excellent experience with ValoreBooks.com The book arrived in record time and was in excellent condition. All in all I could not be more pleased and would not hesitate to make another such purchase in the future.

 I would not shop here again

ValoreBooks.com is a great site that allows smaller merchants to display and sell their books to potential consumers. The books I purchased came from two different merchants, but the site allowed me to make a single payment for the purchase of both   Read full review...

 I would shop here again

Super fast shipping! Book was described as in good condition, but I would rate it as near like new condition, despite it being an ex-library book! Very satisfied with the seller and ValoreBooks.com!

 I would shop here again

I have been selling and buying over the Internet for over 7 years.. I am rated at 100% on ebay echanging thousands of dollars..
My experience with Valore Books is the worst I have had !!! I ordered a specific book and was shipped the wrong book.. I requested a refund and got the run around for a month .. and finally no more communication... and of course no refund..
Sadly, I have gotten the shaft, for the first time, doing e-business...
Buyer BEWARE !!!!

 I would not shop here again

I am overall satisfied with ValoreBooks.com Online Store. I ordered an International edition of Investment Strategies and Portfolio Analysis for my Finance class. The textbook arrived in about 2 weeks via USPS media mail. This was not a major issue for me as I was getting the book for the next semester anyway. However, If you need your text book urgently, I would advise to order it via priority mail. The condition of the book is as described by the seller. I would recommend the service.

 I would shop here again

ValoreBooks.com: Had never seen their website before until I was shopping for a certain college book for school. I think that they should advertise more if possible, as this website would be great for college students on a budget. The college books we   Read full review...

 I would shop here again

Do not use them. I purchased 2 books from them. Books where listed as new and it had highlights. Book stated International edition but exactly as the US edition it was not true, information is different. Contacted them via phone and email to no avail. Never got a call back, never got an email back. Attempted to contact the seller with same results, nothing.

Ended up contacting my credit card company and canceling the purchase.

 I would not shop here again

My shopping with ValoreBooks.com was very good. My books arrived at my door in three days. I was very pleased that I did not have to miss any assignments because of lack of books. I will recommend Valorebooks.com to my friends and fellow classmates. The   Read full review...

 I would shop here again

i orederd a book frm this site,n tey delivered me a book of same author. and they never replied to my mails. i suggest u guys dont wast ur money here in valore books.

 I would not shop here again

I love shopping at Valore Books.I don't even need to go to a book store for books I need on computer graphic programs.
I always shop Valore Books because The prices are unbeatable!!!The condition of the books are perfect.
I am a very satisfied customer!!!

 I would shop here again

Shopping experience is very good. i got my book on time with proper packing. I would like to continue shopping from ValoreBooks.com in future.

 I would shop here again

Valorebooks.com has a powerful search engine and it was very easy finding the books I needed. There is a good selection of sellers to choose from and there is sufficient space for each dealer to give a detailed account of the item's condition and optional shipping selections. The checkout and status tracking process was functional enough to be useful. At times, the website would hang and require a "Reload" of the webpage to continue. Especially when attempting to leave feedback for a seller.

From my buyer's perspective, this was a very easy transaction. I was fortunate to have purchased from a good seller who was very prompt with shipping. I ordered on Saturday and the product arrived via USPS Media Mail on Tuesday.

The only potential weakness is ValoreBooks.com customer service guarantee, in case a buyer is dissatisfied with his purchase. Essentially they would notify the seller of a buyer's complaint and that ends their liability and involvement. There is no monetary guarantee offered. The buyer is on their own to reach a final solution.

 I would shop here again

I received my book in a very timely manner, everything was correct with my order. The book was in great condition and was listed at a very fair price. I would use this service again without hesitation.

 I would not shop here again

My shopping experience was wonderful. Cheap prices and fast delivery. The book was in great conditions and the service was excellent. Thank You.

 I would shop here again

I've only used Valore books this once, but i would definitely use them again. Even though I used their standard shipping method which says 7-10 days (business days, which means 2 weeks) I received my book only four days after ordering it. It was an international edition (mine was an India edition) with a completely different cover. But I was relieved that the description I read before buying was true. Everything was the same front to back including chapter order, pictures, exercises, and work problems. The only difference was it was black and white instead of color. I didn't need or care about color and I saved a hundred dollars off what i would've paid for it new at my school. Thanks for the great service!!!

 I would shop here again

The order arrived within 3 days and it was in the promised condition. My orders always are prompt! I have been ordering with valorebooks for over a year or so and I am always very impressed with their quality and their prompt delivery times.

 I would shop here again

In the interest of saving money on the outrageous cost of college textbooks, we gave Valorebooks a try last semester (Spring 08). For the most part, we were satisfied with our experience, but some caveats are in order. 1. Check seller reviews before   Read full review...

 I would shop here again

Wow these guys ship quickly! I wasn't expecting to receive my book for several days when it showed up on my door step. The book was brand new and exactly what I needed. I would certainly recommend this seller.

 I would not shop here again

Shopping experience was wonderful, everything was as promised and more. The book was in wonderful condition purchased as semi used but would never know it. Was kept informed of order before and after. Very good follow up.Big thumbs up for ValoreBooks.com. Book came without delay and prices were great. Good spot for students, found book that was needed quick and very easy site to use.

 I would shop here again

I was in a bind. I had ordered this same textbook from another seller several weeks earlier. The seller, who I had never done business with before, failed to fill the order. It was now three weeks into the semester and needed the book as soon as   Read full review...

 I would shop here again

Processing is prompt. Good choice of books. Description of books is accurate. The prices are very good. Many direct sellers.

 I would shop here again

Totally hassle free experience! I'm so glad I found this site and heartily recommend it as a resource of first choice!! ValoreBooks.com is the best place to buy student text books. Every possible title is available and the condition of books is excellent.

 I would shop here again

ValoreBooks.com has a great variety and makes the shopping experience easy and quick. I saved a TON of money purchasing my textbook here instead of at school. I received my book quickly and in great condition. I will definitely be back next semester! Thank you!

 I would shop here again

I purchased both a college text book and a workbook required for my Physical Geology course at my local college. I was nervous at first, because the prices were so much cheaper than the new books that were being sold on campus. I did quite a bit of   Read full review...

 I would shop here again