Toshiba

The experience was really good, the service is fine for me, however they had a delay in a phone call they make to me to confirm my purchase. And there is no an aproximate delvery time until it appears in the tracking system of the parcel service.

 I would shop here again

Thank you for good, quick service. I found just what I needed and having it delivered was great.

 I would shop here again

The sleeve arrived with double stick tape on the backside that I haven't been able to remove.

 I would shop here again

Would I shop this merchant again? Maybe, maybe not. I had to email Customer Service twice to have them tell me the product was on back order. If I had been told the order was on back order when I initially ordered it, I would not have worried that the order was lost in the mail, etc. I spent $91 and feel that I should have gotten better response for the amt of monies spent.

 I would shop here again

Excellent experience. I filled out one form wrong and the customer service did a good job correcting the problem and helping to solve all issues.

 I would shop here again

I heard nothing about my purchase for a very long time, and then was notified by email that the item 'wasn't in stock'. The time lost was extremely inconvenient.

 I would not shop here again

Website made it very easy.

 I would shop here again

I am quite thrilled with my recent purchase. The representative who assisted me in completing my purchase provided superior customer service - I wish all reps were as thorough and forward-thinking as she. I am sure to purchase againg, hope I receive the same type of service then.

 I would shop here again

had a wonderful shopping experience . but still have a few bugs. we were told this particular laptop would work online with thw wii games. so far no luck. any help would be appreciated. with kindness sherri hipsher

 I would shop here again

Nice product descriptions. Friendly manner. Good follow-up.

 I would shop here again

Excellent!

 I would shop here again

got mwhat i needed after advice from the merchant

 I would shop here again

This is the third purchase of a Toshiba note book. The first was several hundred for the company I worked for. Every thing was perfect. The second was in 2004 after I retired. Again perfect operation. The third was in May of 2009. Result was terrible! The machine came in a box with no instructions or disks. Then I went to The Toshiba store and ordered the above mentioned produts and my service and products ended costing alot more then anticipated. I can be contacted at ualemp393@aol.com.

 I would not shop here again

price was high compared to other 3rd party sellers, but they delivered what was ordered and it was on time.

 I would shop here again

great service 7/9/09 buyer mustafa

 I would shop here again

It was easy and straighforward.

 I would shop here again

Shopping was easy and fine. The only issue is that I received what appears to be 2 carrying cases, but I only need 1. Not sure how that happened, but it might be a good idea for Toshiba to make a call to the customer in such an unusual case, to make sure they actually wanted 2 carrying cases...

 I would shop here again

normal shopping experience

 I would shop here again

Convenient and easy

 I would shop here again

One of the questions on their site was - Will I have to pay taxes. When you click on it, nothing appears that looks like no taxes. After you complete the order, you find you have to pay taxes.

 I would shop here again

Good

 I would shop here again

Good experience but sometime the sales agents have to try to anderstand some who don,t speak good english like me. Thanks

 I would shop here again

Toshiba uses an outside verification service to check on who you are and their data is over 2 years out of date. They won't tell you who the service is so you can't correct it. They use a phone number as verification which is not a valid identifier,and they had a cancelled landline they couldn't verify and it took a week of phone calls and emails to get them to ship my computer. I had ordered an in stock and preconfigured unit with overnight shipping because I needed to replace my current broken system FAST. It took over a week to get this new laptop. The first person I spoke to was nice but didn't do anything, then a person emailed but did not reply to phone calls or email replies, the second person I spoke wth on the phone was confrontational, and twice I filled out a customer service form that said a representative would get back to me, but no one did. I like the Toshiba product very much but will try to find a local vendor to avoid the hassle in the future. I spent hours during my work week trying to resolve this - I already had decided to switch to another brand when they finally released it.

 I would not shop here again

good experience

 I would shop here again

It was a perfect deal

 I would shop here again

It wasa perfect deal

 I would shop here again

Wonderful, clear web design, efficient check out and timely arrival of all goods in excellent condition...what more could one ask for?

 I would shop here again

Somehow the order I originally made did not process. I notified Toshiba online and they corrected it immediately. My order still arrived 2 days ahead of schedule. That was appreciated as I had a trip to take and needed the laptop for the trip.

 I would shop here again

Two weeks ago I ordered a Toshiba laptop from Toshiba Direct. The laptop has not been shipped. I have received no emails from Toshiba. They don't answer any emails I send them. I guess I'll try Hewlett Packard.

 I would not shop here again

I looked on the Internet and researched laptops. I like the big screen and the larger keyboard and the numbers on the side.

 I would shop here again