Toshiba

Would I shop this merchant again? Maybe, maybe not. I had to email Customer Service twice to have them tell me the product was on back order. If I had been told the order was on back order when I initially ordered it, I would not have worried that the order was lost in the mail, etc. I spent $91 and feel that I should have gotten better response for the amt of monies spent.

 I would shop here again

Excellent experience. I filled out one form wrong and the customer service did a good job correcting the problem and helping to solve all issues.

 I would shop here again

I heard nothing about my purchase for a very long time, and then was notified by email that the item 'wasn't in stock'. The time lost was extremely inconvenient.

 I would not shop here again

Website made it very easy.

 I would shop here again

I am quite thrilled with my recent purchase. The representative who assisted me in completing my purchase provided superior customer service - I wish all reps were as thorough and forward-thinking as she. I am sure to purchase againg, hope I receive the same type of service then.

 I would shop here again

had a wonderful shopping experience . but still have a few bugs. we were told this particular laptop would work online with thw wii games. so far no luck. any help would be appreciated. with kindness sherri hipsher

 I would shop here again

Nice product descriptions. Friendly manner. Good follow-up.

 I would shop here again

Excellent!

 I would shop here again

got mwhat i needed after advice from the merchant

 I would shop here again

This is the third purchase of a Toshiba note book. The first was several hundred for the company I worked for. Every thing was perfect. The second was in 2004 after I retired. Again perfect operation. The third was in May of 2009. Result was terrible! The machine came in a box with no instructions or disks. Then I went to The Toshiba store and ordered the above mentioned produts and my service and products ended costing alot more then anticipated. I can be contacted at ualemp393@aol.com.

 I would not shop here again

price was high compared to other 3rd party sellers, but they delivered what was ordered and it was on time.

 I would shop here again

great service 7/9/09 buyer mustafa

 I would shop here again

It was easy and straighforward.

 I would shop here again

Shopping was easy and fine. The only issue is that I received what appears to be 2 carrying cases, but I only need 1. Not sure how that happened, but it might be a good idea for Toshiba to make a call to the customer in such an unusual case, to make sure they actually wanted 2 carrying cases...

 I would shop here again

normal shopping experience

 I would shop here again

Convenient and easy

 I would shop here again

One of the questions on their site was - Will I have to pay taxes. When you click on it, nothing appears that looks like no taxes. After you complete the order, you find you have to pay taxes.

 I would shop here again

Good

 I would shop here again

Good experience but sometime the sales agents have to try to anderstand some who don,t speak good english like me. Thanks

 I would shop here again

good experience

 I would shop here again

It wasa perfect deal

 I would shop here again

It was a perfect deal

 I would shop here again

Wonderful, clear web design, efficient check out and timely arrival of all goods in excellent condition...what more could one ask for?

 I would shop here again

Somehow the order I originally made did not process. I notified Toshiba online and they corrected it immediately. My order still arrived 2 days ahead of schedule. That was appreciated as I had a trip to take and needed the laptop for the trip.

 I would shop here again

Two weeks ago I ordered a Toshiba laptop from Toshiba Direct. The laptop has not been shipped. I have received no emails from Toshiba. They don't answer any emails I send them. I guess I'll try Hewlett Packard.

 I would not shop here again

I looked on the Internet and researched laptops. I like the big screen and the larger keyboard and the numbers on the side.

 I would shop here again

the whole process of ordering online was a joke. the order was cancelled and customer service was rude and could not explain company policy about having to have landline phone. i did buy a toshiba a a retailer but would never ever order something online from toshibadirect.com.

 I would not shop here again

The custom Satellite P300 laptop computer seems to be of very high quality and performs well. Delivery time was similar to the average time stated at time of purchase. One mild complaint is the complexity of activating the Norton 360 s/w included and an unanswered voice mail to Toshiba for help. A 2nd call lead to a remedy.

 I would shop here again

Th associate was professional, and undrstood my prolem and offered different solutions.

 I would shop here again

my order is Order Number: 3C0T4Y Customer Number: 2519054 Order Date: 06/10/2009 the status is Credit Card Verification Pending

 I would not shop here again