TigerDirect.com

Yesterday, after entering my credit card information for an order, a popup box came up and I was asked to enter the last 4 digits of my SSN for 'verification'. I usually only enter that sort of thing when speaking directly to my credit card company, so I   Read full review...

 I would not shop here again

I have been a Tiger Direct customer for the past four years. Ive bought a load of stuff. As far as the website itself, it could be a little easier to navigate. It's not too hard, but could use an overhaul. I'm a web designer, so I notice small   Read full review...

 I would shop here again

Had made maybe 6 orders to TigerDirect then they/OnRebate never awarded me any of the $120 collection of rebates on a $335 order of parts. Now I shop exclusively at Newegg!

 I would not shop here again

I hadn't shopped at Tiger Direct or visited their website in quite some time, until recently. I noticed a new web site layout, which is even easier to surf and order from than before. I bought 1 gig of RAM for my son's computer, which was on the   Read full review...

 I would shop here again

I began ordering from Tiger Direct last year, after getting many recommendations from family members and colleagues. To date, I have placed six orders through Tiger Direct, ranging from computer accessories and parts, to media equipment and even office   Read full review...

 I would shop here again

I have received only one of the four rebates I filled at the same time from a Tiger Direct purchase. OnRebate claims I submitted my rebates after the deadline. Interestingly enough, one of my rebates was honored, I received a check about a week ago. I have the USPS shipping information to prove I had shipped rebates before the deadline.

A phone call to Tiger Direct told me that Tiger Direct is not related to System Max. Another phone call repeated pretty much the same information, and told me I would have to go through OnRebate as they are two completely separate companies. However, both OnRebate and Tiger Direct are owned by System Max. Both websites trace route to the same IP. Both websites have the same DNS information. Both websites have the same Registrar information!

Due to the negligence and failure with OnRebate.com I have no intention of doing business with Tiger Direct again. I honestly believe their rebate system is a scam. Buy from Newegg.com instead, they rarely have rebates, and their customer service is 1000x better. Tiger Direct is a horrible online retailer.


 I would not shop here again

> > I'll never trust TigerDirect.com again! Especially their rebates! If you get an email with an incredible deal but its with a mail in rebate, DON'T TRUST IT!!!! They hide details so that you wont qualify for the rebate AFTER you have made the   Read full review...

 I would not shop here again

I've made a total of 7 orders from TigerDirect.ca in total. Although they offer products at good prices and provide fairly quick shipping I have had several issues. The first issues is with their return process. Like so many other companies,   Read full review...

 I would shop here again

We have ordered from Tiger Direct for the past three years from we have never had a problem with them. Last December I order a Computer Kit from them and two days later discovered that I had forgot to order one of the parts needed to build the computer.   Read full review...

 I would shop here again

TigerDirect has good prices, shipping and most anything you need to build computers, BUT if you buy anything from them....you'll never get off their catalog mailing list.

They send catalog after catalog, even if you complain and complain to them and ask to be removed from their list. I had to file complaints with my state's attorney general and the FCC to get them to stop sending catalogs.

Wish I could shop with them, but I won't becuase the keep sending catalogs.

Tiger direct sends tons of spam. TigerDirect sends you catalogs in the mail over and over even when you ask them to stop. It took me months to end the glut in my mailbox.

I'll never shop with them again.

 I would not shop here again

I have to recommend TD 100% to any new or experienced computer shopper looking for a great deal that comes with whole-hearted customer service behind it. I can’t say this for many other retailers except Amazon and Buy.com, so I guess TD has gained my   Read full review...

 I would shop here again

They are Cheats!!! You better check your order over thoroughly. I ordered a printer from them based on an email they sent, then to find out it had to be ordered WITH a computer to qualify which was not evident in the email.
They also charged $35.oo shipping and Handling for a $200 order!!!!!!! I was dumbfounded! They never told me the cost of shipping during the salesperson's summary on the phone, though I had tried to get free shipping and in the end I was cleverly steered away from the subject. I never found out how much they were charging on the shipping until after they had shipped it, and sent the bill. I tried to cancel the order, but they refused saying it had already been shipped. (This was a sunday order that I tried to cancel as soon as I got the bill on monday). Then when I confronted them it turned out they were charging that much for the worst shipping on top of it! Nor would they rectify it.

 I would not shop here again

We have ordered from them a few times over the years. Until this time there has been no problems other than I didn't think that their prices were all that great.

This time I ordered an item for a notebook computer. The item didn't work so I contacted Tiger Direct for a return and refund. Even though their item description SAID you could return it in 30 days, they told me differently when I contacted them. They said that they don't take returns on that item and to contact the manufacturer. I can't even get the manufacturer to talk to me. Tiger Direct will do nothing.

Maybe Tiger Direct hasnt' heard but there is a lot of competition out there for these products. I can definitely live without them. Low rating for them.

 I would not shop here again

In this age of convenience and instant gratification via high-tech means, we can be used to seeing companies who sacrifice quality and customer service for speed, but Tiger Direct struck me as one of the few companies out there who really pride   Read full review...

 I would shop here again

Their integrity is exceptional for an on-line store. If you get the wrong product or a bad product they will take it back. They are always there at 1-800-800-8300 to take care of you. The selection is good. The sales staff is adequate but not all sales people are good with all products. It helps to know what you want rather than letting the sales staff make the final decision on what part you will order. Occasionally a salesperson does know what is best. TigerDirect is one of the few on-line stores I trust for computer parts. I have made returns in the past and they could not be more supportive in gaining my trust. I could name a few on-line stores at the other end of the integrity spectrum but you can find the evaluations easy enough. Remember, it is easy to receive a good product and feel great about it. The question is what happens if something goes wrong. Does the store have a telephone number and do they support you?

 I would shop here again

I spoke with a friend a early this year who really waxed enthusiastic about the great price and service he got when purchasing a tv from Tiger Direct. When I began shopping around for computer components, I took his advice and gave Tiger Direct a fair   Read full review...

 I would shop here again

Last year I found myself shopping around for a bare bones computer kit, and I finally purchased a very satisfactory kit from Tiger Direct. The only problem (which was my fault) as that I had forgotten to one of the key components, which totally slipped   Read full review...

 I would shop here again

I thought that ordering online or calling in an order to have it shipped long distance would be troublesome, considering I live in Oregon and Tiger Direct's ware house is located in Illinois. To this day, however, I am happy to report that I have never   Read full review...

 I would shop here again

My first time using tigerdirect.com

I recently ordered a refurbished Gateway laptop (Item Number G153-MX6426). The order status came up All Backordered - These items are currently on backorder, and will ship as soon as we receive stock on them. After 5 days of hearing nothing on this I emailed tigerdirect. I don't mind waiting but would at least like to know an estimated time if they have one. Here is the response I got:

"Unfortunately our records indicate that this item is on backorder and is no longer available. Please browse our site for a replacement or contact one of our sales representatives at 1.800.800.8300 for further assistance."

So now I have to CALL them to get them to cancel my order (which is ridiculous, I made the order online why can't I cancel it online?) On top of that they already put a pending charge on my paypal account so that has been sitting there for days taking up resources for no reason.

All in all I think I will save myself the hassle of dealing with tigerdirect again and just use some other service.

 I would not shop here again

I have had nothing but positive experiences at tigerdirect.com. I have returned and exchanged items without a problem. I have also done three rebates without experiencing any problems. It seems to me, that if you read most of the negative reviews   Read full review...

 I would shop here again

Tiger Direct states that they have over 50,000 computer products in stock at blowout prices. I wouldn't argue with them. Tiger Direct is the THE Online Store where we've spent the most money on the most products. That's not to say that their products are   Read full review...

 I would shop here again

Among Tiger's many attributes, I really enjoy their website and how easy it is to navigate and order from. The detailed product descriptions are of great help. I must admit I wasn't too sure about them based on some of the negative things I had read   Read full review...

 I would shop here again

In my opinion, the layout of the web site is great. The only trouble I had finding what I was looking for was trying to figure out what I wanted -- because TD has such a massive selection!!:-) Order Day 1 - I figured out what I wanted to buy from   Read full review...

 I would shop here again

Horrible experience with Tiger Direct. Ordered a refurbished PREMIUM X-Box for son's intended birthday gift. What Tiger Direct shipped was an X-Box Core Console (without hard drive). When we contacted them, they admitted their error and issued an RMA   Read full review...

 I would not shop here again

I have found that Tiger Direct is really onto something, especially in comparison to so many other retailers that exist today. I thought that ordering online or calling in an order to have it shipped long distance would be troublesome most of them. To   Read full review...

 I would shop here again

I ordered and received a television that was damaged in shipping but was not apparent from viewing the outside of the box, so I signed for it. Thus began my nightmare of getting it exchanged which literally took hours out of my life. Many of their   Read full review...

 I would not shop here again

I have built a couple of computers over the past year, and I went through Tiger Direct as well as New Egg and Micro Center for parts. Tiger Direct has those other two beat on all fronts…from the incredibly low prices, to the fastest shipping   Read full review...

 I would shop here again

Tigerdirect's prices are great. I did find the laptop I ordered somewhere else for a little less (don’t know how I missed that to begin with), but still their prices are very good. If you’re not sure which model to buy, they have an option that says “   Read full review...

 I would shop here again

The worst online shopping experience ever! I ordered a camera from them, it took a few days to ship, no biggee. Then it ships and UPS leaves it my door rather than have me sign for it (even though on the tigerdirect site it says ALL orders must be signed   Read full review...

 I would not shop here again

I have found that Tiger Direct has the lowest prices and best customer service overall, and actually charges the real shipping costs of the carriers, thus making my purchase the absolute best value and the fastest delivery. I actually paid less to get   Read full review...

 I would shop here again

At TigerDirect you will find just about anything you’d need for your computer or electronic needs. Prices are usually quite a bit lower than other stores and dramatically lower than hardware stores. Make sure you read all of their policies, as they have   Read full review...

 I would shop here again

Wow. I cannot find another word for the kind of service and prices that I have encountered at TigerDirect. This site was recommended to me by various computer people that I know, and I was skeptical. I had used Newegg as my main PC shopping source and I   Read full review...

 I would shop here again

Having a limited budget and a huge desire to continually upgrade my computer, I like to find reliable sources to buy components at a discount. My recent find, although they've actually been around for a while, is Tigerdirect.com. I recently began   Read full review...

 I would shop here again

Every order placed has been on-time and in stock.

 I would shop here again

I have ordered a number of times from Tiger Direct since I discovered them early last year. Initially I ordered a new Ultra mid-tower case and some Crucial brand DDR memory which they packed and shipped out by that evening. It arrived 2 days later via   Read full review...

 I would shop here again

Having read many reviews about Tiger Direct supposedly not being a very good company, giving problems with shipping and shipping rates, etc., I was reluctant to try them. When my brother purchased a new tv from them and couldn't stop raving about the   Read full review...

 I would shop here again

I looked around a lot for a new hard drive I was in need of, and I finally found it at Tiger for a price that was much lower than anyplace else and I was a bit nervous when placing the order. Tiger Direct was one of the easiest online merchants to   Read full review...

 I would shop here again

Purchased the Westinghouse laptop from Tiger direct on March 18 after the store staff highly recommended it. The unit seemed to work fine at first except for the fact that it would get very hot to the touch. After a month and half the unit died, I   Read full review...

 I would not shop here again

I recently ordered a brand new motherboard and power supply from TigerDirect.com, but through amazon.com. I have read quite a few horror stories on this site, and I was kind of undecisive at first. But they do have a good price. I was very interested   Read full review...

 I would shop here again

Absolutely the WORST company for rebate denial/failure. While ordering is easy and efficient with fast shipping you will NOT get a rebate! Ordered and received a Lite-On DVD drive, 30Oct2006, but after 9 months of numerous emails ,letters, telephone calls, etc. NO REBATE. Tiger Direct's rebate site shows everything was received and approved but NO rebate. I even received a rebate tracking number but the site shows it was never mailed, just "IN PROCESS". The tracking number is 36h861184162680. You can forget about calling; I was NEVER able to talk to a 'live' person at any time- only voice mail and BS options. These guys are scam artists on rebates- just Google Tiger Direct rebate problems and view the large number of similar complaints. Good stuff at fair prices but after two bad experiences with TD I'll go down the street and have no problems with my higher priced LOCALLY owned PC parts place.

 I would not shop here again